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 Training Manager Human Resources 10/19/2018 [ APPLY NOW ]
logo.gif M.H.ALSHAYA CO W.L.L
Kuwait
REF NO: HR 0096
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our Client, M.H.Alshaya Co W.L.L is the leading International Franchise Retailer employing more than 9000 employees, Operating more than 1000 stores across 11 countries in the Middle East, Cyprus, Turkey, Poland and Russia, and represents more than 40 international brands including Debenhams, Mothercare, Next, BHS, Pearle Opticians, The Body Shop, Boots, and Starbucks Coffee etc.

The Optics Division within Alshaya operates at the present 15 optical stores in 5 countries, with the ambition to increase the store network aggressively. To date, all stores are operated under the Pearle Opticians brand, yet in the near future new brands will be added.

In order to manage this growth, Alshaya wants to strengthen its buying and merchandising team.

Our Client is seeking to hire a Training Manager.

Role

Responsible for managing the core training function and the coordination and delivery of development activities within assigned remit
Works closely with Operations/functional management in assessing existing and future employee development requirements
Consults with customers, manages their expectations, and provides flexibility of training options whilst maintaining quality and consistency that meets Company standards
Develops content of the programmes in consultation and advice from Group People Development Manager, to meet the needs of Operations/Functional Departments
Delivers development training for operations / function management and supports HR process focused programs roll out.

Requirements

Experience in design and delivery of development activities at all levels in an organisation
3- 5 years of Training and Development experience within retail industry
Experience of assisting on Ad-hoc HR related issues
Experience of design and delivery of leadership courses at all levels
Experience of dealing with all levels of management in an organisation
Experience of managing a Learning Resource Centre
Able to translate strategic initiatives into practical output for the business
Excellent communication and influencing skills
A self-starter, who is energetic and enthusiastic

PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.




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 Development Manager Human Resources 10/19/2018 [ APPLY NOW ]
logo_144.gif KEY PEOPLE LTD.
United Arab Emirates
REF NO: HR-0189
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Skills are:-

> Instructional design of management programs.
> Ability to manage projects to timeframe, budgets, and with available resources.
> Ability to identify and manage vendors / consultants.
> Ability to research and integrate best practices into key initiatives, as appropriate.
> Ability to communicate effectively, verbally and in writing, to a variety of audiences and levels, including HR Relationship Managers and line managers.
> Strong client service and interpersonal skills
> Is proactive, takes initiative, and takes ownership of work
> Is organized and attends well to detail
> The ideal candidate will have at least 3 years experience in instructional design
Responsibilities :  -Job Descirption: HR Strategy & Planning is responsible for the conceptualization, creation, and delivery of key people-focused initiatives to continue to build us as a high-performing organization and an employer of choice - - an organization which attracts, retains, and maximizes the potential of top talent.

Description :  As part of the HR Strategy and Development team, the Management Development professional will work with the Manager of Leadership & Management Development to design and implement (with external vendors and internal trainers) an integrated management development curriculum and accompanying development activities, as appropriate. The HR Management''''''''s primary job responsibilities will include:

> Working with the Manager of Management and Leadership Development, participate in the review, evaluation, and redesign of the management training curriculum and development activities.
> Designing / redesigning management training programs, with the assistance of external vendors, as appropriate.
> Developing collateral, supporting materials for management programs to ensure reinforcement of learning.
> Identifying, establishing and maintaining management development vendor relationships.
> Contracting with external vendor or internal Professional Skills trainers to pilot and deliver programs.
> Maintaining a calendar of management programs.
> Assisting in other HRS&P projects, as needed.

This position is currently closed. We are still accepting CV''''''''s for similar positions. Please click on the Apply Now button and proceed.

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 Technical Trainer. Human Resources 10/19/2018 [ APPLY NOW ]
logo_11664.gif RITE CHOICE CONSULTANTS PVT LTD
Kuwait
REF NO: HR-0201
 
Education :  Masters Degree
Experience :  10+ Years

Skills :  Certified Trainer from one of the Luxury Cars manufacturers (BMW, LR, Porsche, Lexus, Mercedes ..etc
Responsibilities :  We are looking for Training Manager,30-45 years old.

Description :  To be responsible for all technical training across the business related to our brands. Supervising the On line academies; conduct in house trainings; work closely with the HR manager and the principle to match the technical career development for the employees (sales and aftersales employees).Salary :KD1000+accommodation+annual ticket+company car+mobile phone line. (the basic salary is negotiable).

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 Office Assistant / Personal Assistant Human Resources 10/19/2018 [ APPLY NOW ]
logo.gif LANG-HAM PARADISEHO?TEL
United Kingdom
REF NO: HR-0211
 
Education :  Diploma
Experience :  1 - 5 Years

Skills :  Diploma
Responsibilities :  Conference & Banqueting Operations Manager, Food &
Beverage Team Manager, Account Manager, Cashier, Bartender, Assistant Manager
of Front Office, Receptionist, Guest Relation Assistant, Room
Attendant, Mechanical
Engineer, Electrical Engineer Foreign/International Language Interpreter,
Marketing Assistant Manager, Cafe Attendant/Manager, Computer Operator,driver
Internet Service Expert & Casino Dealer.

Description :  The Lang- ham, London

We require the services of devoted and hardworking workers,
who are ready to relocate to London
and to work at The Lang -ham, London Hotel after undergoing enlistment training
in current job opportunities at our 5 star hotels, as the management intends to
increase its man power base due to an increase in the number of customers.

Employment Type: Full Time
Basic Monthly Salary: Net 4,550GBP
Preferred Language of Resume/Application: English
This is a contract employment for a minimum of one(1) year
and a maximum of five(5) years.


Available Positions

Conference & Banqueting Operations Manager, Food &
Beverage Team Manager, Account Manager, Cashier, Bartender, Assistant Manager
of Front Office, Receptionist, Guest Relation Assistant, Room
Attendant, Mechanical
Engineer, Electrical Engineer Foreign/International Language Interpreter,
Marketing Assistant Manager, Cafe Attendant/Manager, Computer Operator,driver
Internet Service Expert & Casino Dealer.

The targeted language
the hotel management is seeking if you are applying to work as a Foreign
Interpreter are; Spanish, Romanian, Italian and Polish & Portuguese, from
the source language English.

The Hotel Management would be responsible to pay for your
Flight Ticket and Accommodation.

All other information about benefits which would be received
by new employees would be given in their application process.


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 Hr Human Resources 10/19/2018 [ APPLY NOW ]
logo_14981.gif #THEULTIMATESKILLS (TUSK)
United Arab Emirates
REF NO: HR-0216
 
Education :  Higher Secondary
Experience :  Not Required

Skills :  #Project Management
Responsibilities :  #TUSK "Learn Winning Project Management Framework For Graduates,Executives and Leaders"

Description :  #Getting educated is a modern lifestyle.
#Upgrade yourself by learning how to become a better employee and better executives & leaders.
#Learn Winning Project Management Framework


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 Hr Manager (generalist) Human Resources 10/19/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: HR-0261
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Specifications:

Bachelors Degree in Business, HR, or related field preferred
5+ years in Talent Acquisition with progressive growth in a leadership capacity within highly dynamic environments overseeing professional recruitment efforts
Demonstrated success in managing people and projects to deliver results under tight deadlines
Experience with workforce planning principles, application and strategies
Experience with vendor management and cost saving initiatives
Knowledge of employment branding strategies and campaigns
Knowledge of and experience with the latest Talent Acquisition technology (Taleo, Oracle, Jive, LinkedIn, SEO, etc)
Knowledge of pre-hire selection assessments use, application and legal requirements
Knowledge of global relocation programs and policies

Description :  Recruiting Manager

ABOUT TELETECH

TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled services that puts customer engagement at the core of business success. The Company offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for Global 1000 clients and their customers. This holistic multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth. From strategic consulting to operational execution, TeleTechs more than 41,000 employees support over 50 languages and deliver results for clients in the automotive, communications and media, financial services, government, healthcare, technology, transportation and retail industries.

Periodically, every company needs to survey the market, evaluate trends, and determine if their vision is aligned with the direction the market is moving. At TeleTech, we have the vision and are ready to bring it to life. The leader for our Professional Recruiting group supporting the Customer Care Services Segment will play an integral part of reshaping our brand while delivering value to match our customers expectations.

Consider becoming a part of the TeleTech team and find that innovative thinking and creative endeavors are a critical step to bringing our transformation to life. TeleTech will enable you to continually challenge yourself and your colleagues to create exciting, cutting-edge solutions that get noticedand deliver results.

Position Summary:

The Professional Recruiting Leader will be responsible for developing and managing a team of recruiters focused on the operations support and executive leadership positions within the customer care services segment. The role has broad responsibilities including oversight for business planning, client management, as well as process and technology optimization creating a business practice that delivers measurable value to the organization. This executive will report to the VP of Global Talent Acquisition and will be the primary interface with the functional leaders across the business segment to align recruitment processes to meet the staffing expectations for the business.

Duties and Responsibilities:

- Manage full life cycle recruitment of all management and support positions across all functional groups within the care services business segment.
- Maintain knowledge of recruitment best practices as well as technologies that enable continued process optimization and efficiency. Build/present business cases to executive leadership to acquire and integrate these solutions as appropriate
- Develops, evaluates, refines and establishes recruiting, interviewing, selection and placement processes to ensure that qualified applicants are hired for the organization.
- Apply a results-driven leadership approach built upon a foundation of objective data (e.g. positions filled, cost per hire, time to fill, interview to hire ratio, diversity, etc.).
- Oversees the development of TA marketing plans and sources of hire including employee referral, job boards, diversity outreach, schools and professional groups. Performs required analytics to continually determine successful sourcing vehicles.
- Leads partnership with HC management understanding and leveraging hiring trends, workforce plans and recruiting strategies to ensure staffing function meets the business needs.
- Interfaces with HC Management and unit Business Leaders to support process implementation and improvements in applicant screening, assessments, interviewing, onboarding, etc.
- Leads employment program initiatives from a recruitment perspective where necessary (internal movement, etc.).
- Stays abreast of changes in recruiting field, particularly centralized staffing.
- Support employer branding tactics specific to functional group.
- Maintenance of department budgets and manages forecast.

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 Other Human Resources 10/19/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: HR-0262
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Specifications:

Experience Entry Level
Associates degree required, Bachelors Degree preferred
Benefits training or certifications a plus
Advanced MS Excel skills
Aptitude for complex spreadsheet reconciliations
Excellent written and verbal / presentation skills
Motivated and extremely detailed oriented
Ability to remain flexible in a changing demanding environment

Description :  Benefits Specialist



Talent Leads the Way

TeleTech is helping organizations transform the customer experience. This means we need to recruit and retain great talent. Talent to execute on the customer experience as it is today... talent to imagine the customer experience of tomorrow and the talent to guide both.

About the Benefits Specialist Role:

This junior level position supports all aspects of the Corporate Benefits function. Primary focus is the administration, reconciliation, and funding of retirement programs (such as 401(k), deferred compensation, and Canadian retirement plans), employee issue resolution, benefit systems support, and analysis of benefits issues relating to TeleTech plans.

Essential Duties & Responsibilities:
Responsible for the processing, reconciliation, administration, and funding of retirement programs
Serve as the day to day contact for retirement questions through email, phone or our ticketing system
Maintain accurate benefit data with internal and external record keeping systems
Utilize Oracle Advanced Benefits to investigate mismatch reports as they relate to retirement plans
Conduct benefit audits and proactively resolve potential issues
Participate in the benefits presentation of Corporate New Hire Orientation
Support annual reporting requirements and required internal and external benefit audits
Facilitate required mailings as they relate to retirement plans
Coordinate, research and present details pertaining to benefit plan appeals to a committee
Provide data analysis for an executive reporting dashboard
Participate in various short term and ongoing projects, including M&A activities, day to day benefits administration, international benefits analysis, HIPAA, executive benefits, Oracle systems, etc.
Provide benefit support to domestic benefits sites such as issue resolution for plan wide or high impact participant issues across all benefits offerings
Participate in all aspects of benefits administration including open enrollment, plan evaluation, vendor evaluation, reporting, presentations, communications, and compliance

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 Director Human Resources 10/19/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: HR-0263
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Qualifications

Strong understanding of TeleTechs business, core values, and goals
Strong knowledge in multiple TA/HC disciplines (marketing, talent assessment, compensation, recruiting, employee relationship, legal, etc.)
Proven ability to build relationships of trust with Vice President and Director level leaders
Working knowledge of HR systems, compensation strategies, technology, and statistical techniques
Ability to influence leaders and team members of differing viewpoints to create positive outcomes
Strong verbal and written skills
Ability to manage multiple, complex, on-going projects
Knowledge of business technologies and metrics

Preferred

Knowledge of call center business
Behavioral Interviewing Certification
Process improvement certification (white belt or above)


Description :  Executive Director, Talent Acquisition

Talent Acquisition Executive Director supports assigned business units and leaders to strategically address all of their Talent Acquisition needs. They develop and implement talent acquisition initiatives in support of key business goals and strategies. They proactively identify talent management initiatives that will substantially enhance bottom line results and improve employee related gross margins. Over time, they establish themselves as an indispensible member of the operational leadership team.


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 Hr Human Resources 10/19/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: HR-0264
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Qualifications
Minimum of 6+ months HR or Recruiting experience preferred
1-3 years of experience in customer service.
Desire to achieve aggressive recruiting goals under tight deadlines
Great interpersonal skills with candidates of all ages and backgrounds
Ability to articulate, interact and understand client needs and expectations
Ability to influence others by example, coaching, and mentoring
Strong verbal and written communication skills
High level of integrity, judgment and follow-through
Strong attention to detail
Previous experience with behavioral interviewing
Experience with candidate tracking database, Excel, Internet, and other recruitment technology
Behavioral Interviewing Certification
Working knowledge of Taleo
At least 1 year in call center

Internal Candidate Requirements:
Must be in current role for a minimum of 6 months
6 month average of the top 2 quartile performance
Must no active disciplinary actions within the last 90 days
Must be in good standing with current clients matrix


Description :  Talent Acquisition Specialist

The Talent Acquisition Specialist (TAS) is responsible for the hiring process at Service Delivery Center. He/she works closely with site TA team to coordinate recruiting efforts as needed. Works to ensure hiring goals are met by providing a professional hiring experience to candidates. This may include assistance in completing reference checks, background checks, drug tests, screening resumes and applications scheduling onsite interviews, and completing paper work for each individual hire. While TAS functions as part of the Talent Acquisition team, he/she is responsible for aggressive individual recruiting goals which are monitored constantly. TAS must be able to quickly adapt plans and shift directions in order to meet changing client requirements.

Key Performance Objectives
1. Achieve 100% of assigned agent recruiting targets. TAS are given daily, weekly, and monthly recruiting tasks associated with each client ramp, which must be met on time They provide assistance with preparing recruitment reports as well as all weekly/monthly recruiting reports. (Time management, efficiency, urgency, accountability)

2. Learn key business objectives, timeframes, legal issues, and requirements associated with each new client. Maintain a high level of knowledge of Talent Acquisition policies and procedures. TAS quickly learn TeleTechs talent acquisition policies and procedures for screening, interviewing, and processing candidates on behalf of each new client and adapt quickly to any changes in the process. Understand the requirements for each client while strictly adhering to TeleTechs hiring policies. (Attention to detail and process, legal implications, customer service)

3. Understand candidate selection process. TAS are responsible for administration of the candidate process for all open associate positions including but not limited to: greeting of applicants, reviewing applications, input data into Applicant Tracking System (Taleo), administering testing materials, assist with Taleo data entry ( assessment scores, decline candidates, send assessment e-mails and other correspondence). Know and understand the Realistic Job Preview (RJP). Have knowledge of RJP usage in the hiring process. Ensure all candidates receive the RJP before an offer is extended. Provide administrative support to the Sr. Talent Acquisition Specialist, Talent Acquisition Manager, and other TA team members, as required. (Strong communication skills verbal and written, total process understanding, detailed-oriented, focus, team work)

4. Understand the key success metrics associated with hiring goals. These include:
Cost per Hire (goals will vary by business unit)
New Hire First Day No Call No Show percentage
Hiring timeline and time to fill open positions
Meeting client hiring requirements (varies based on client and ramp)
60-day attrition rate for new hires

TAS should be constantly looking for opportunities to improve the current process and communicate their ideas to their TA Manager regularly. While they are responsible for sharing ideas, they must not make ad hoc changes to the process without approval from the broader TeleTech TA team. (Observation, innovation, creativity)

5. Support TeleTechs Employee Referral Program (Linkup). All TAS are responsible for encouraging employees to recommend friends and colleagues for positions at TeleTech. This might include walking the floors and engaging with high-quality employees to solicit referrals. (Influence, persuasion)

6. Ensure a positive experience for every candidate. TAS are to maintain a positive, respectful, and caring attitude with all candidates even those that will not be offered a position at TeleTech. (Friendly, helpful, positive demeanor, respectful, communication)

7. Calibrate with the HBO (HirePoint Back Office) team. TAS participate in regular calibration calls with HBO and respond to questions in a timely manner. (Communication, teamwork, partnership, process development)

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 It Recruiter Human Resources 10/19/2018 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: HR-0265
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Qualifications
Desire to achieve aggressive high-volume recruiting goals under tight deadlines
Strong ability to interview for required performance and skill set
Great interpersonal skills with candidates of all ages and backgrounds
Experience with Taleo or similar candidate tracking database, Excel, Internet, and other recruitment technology
Ability to influence others by example, coaching, and mentoring
Strong verbal and written communication skills
High level of integrity, judgment, and follow-through
Strong attention to detail
Willingness to continue education and training

Preferred
3 years IT Recruitment background
BPO Background
Behavioral Interviewing Certification
Previous call center recruiting experience
High-volume recruiting experience


Description :  

Recruiters recruit quality talent to meet aggressive IT hiring requirements. This may include screening resumes and applications, conducting initial phone screens, administering TeleTech approved tests, scheduling onsite interviews, conducting interviews, making offers, and completing all associated paperwork for each individual hire. Recruiters may implement sourcing strategies and actively build relationships within the community to provide new sources of quality candidates. While they function as part of the Talent Acquisition team, they are also responsible for aggressive individual recruiting goals which are monitored daily and weekly. Recruiters must be able to quickly adapt plans and shift directions in order to meet changing client requirements and TeleTech processes. This is a challenging position that is suited for a high-energy individual who must be able to meet aggressive goals and timelines.

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