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  Job Position Job Category Posted On Action
 Call Center Supervisor Customer Service/ Call Centre 8/27/2014 [ APPLY NOW ]
REF NO: CS-067
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  
- Send cv first
Responsibilities :  
- Visible on offer letter

Description :  
Job Specialization: Call center supervisor

Position Type: Full-Time

Minimum Experience: 1+ Years

Minimum Education: Not Pursuing Graduation/Graduate

Approximate Salary: $ 2000 + Over Time / Per Month

Country: Malta

District/State: Malta

City: Malta

 Call Center Executive Customer Service/ Call Centre 8/27/2014 [ APPLY NOW ]
logo.gif DMS
United Arab Emirates
REF NO: CS-037
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Skills :

Upbeat, positive and self motivated
Excellent communication skills dealing with all levels of callers
Minimum 2 years in a Call Center environment (Inbound & Outbound)
Strong problem solving, negotiation and time management skills
General Business Awareness
Ability to follow procedures
Capable of working under demanding circumstances
Excellent typing skills (Typing speed between 30 to 50 wpm)
Arabic: A definite plus
PC knowledge and able to navigate in MS Office environment.
Responsibilities :  What They are is the manifestation of where They come form:

Established in January 2000
Today, DMS is the largest DM Agency in the region, with fully equipped offices and operations centers in Jeddah and Dubai.
The largest amount of Call Center setups and roll-outs within the pas 3 years.
Roster of industry leaders: P&G, Nestle, Etihad, Saudi Airlines, J&J, GSK, Alsafi-Danone, UNICEF, Sony, Toshiba, NAS Airlines, Goody, Better Homes, Kodak, National Commercial Bank, and many other leading Clients.
300% growth in sales and organization in the past 2 years.
State of the art telephony, data solutions, and fulfillment centers.

Description :  Must be well spoken, well-informed and professional. Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude. In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented.

Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills.
Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages.
Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper
Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim
Ability to switch between inbound & outbound duties smoothly
Teamwork work effectively as part of a team

 Telecom Sales Customer Service/ Call Centre 8/27/2014 [ APPLY NOW ]
logo_1830.gif AMLAKI FZ LLC
United Arab Emirates
REF NO: CS-036
Education :  Higher Secondary
Experience :  Not Required

Skills :  You understand that consistency, discipline, and diligence are core values needed for success in sales and you have the enviable ability to get out there and pound the pavement to develop relationships and a strong pipeline ensuring you will exceed your quota each and every month. Finally, your mobile, independent and fast-paced nature and amazing ability to connect with people quickly will ensure you stay right on track.
Responsibilities :  Tele-sales

Description :  A software company located in Dubai Internet City is in process of recruiting female tele-sales executives.
You should have Good communication sales, enthusiatic, energetic, a flair to sell and basic knowledge of computers.

 Receptionist Customer Service/ Call Centre 8/24/2014 [ APPLY NOW ]
logo_12485.gif BELMONTEYTOLEDO
REF NO: CS-068
Education :  Diploma
Experience :  1 - 5 Years

Skills :  

- Motivation and hands on attitude.
- Knowledge of Windows Office package.
- Have Omani nationality.
- Candidates must live or reside near the site Barka - Omán.
- English and Arabic: must be fluently (written and spoken).
Responsibilities :  
We are looking for an Receptionist, with experience.

- Telephone support.
- Receiving visits.
- Creating and managing documents.

Description :  

- Telephone support.
- Receiving visits.
- Creating and managing documents.


- Motivation and hands on attitude.
- Knowledge of Windows Office package.
- Have Omani nationality.
- Candidates must live or reside near the site Barka - Omán.
- English and Arabic: must be fluently (written and spoken).

- Location job: Barka - Omán.

- Salary: 350-400 OMR

If you are interested or know someone who might be interested, please send CV in english including photo, in Word format and INDICATING THE REF.: RE/06

 Call Center Agent Customer Service/ Call Centre 8/24/2014 [ APPLY NOW ]
logo.gif BDL GROUP
United Arab Emirates
REF NO: CS-079
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
1. FEMALE Only.
2. Call Center Agent experience.
3. Persian (FARSI) and Arabic languages are essential!
4. Basic Computer knowledge (Microsoft Outlook, Explorer).

Responsibilities :  
1. Answering the calls.
2. Assist the customers on the phone.
3. Manage the data by using PC.

Description :  
We are looking for a person to join our dynamic team and rapidly growing company. Head office is based next to Burjuman Mall. Working hours Sunday - Thursday 9-6pm. Salary starting from 3500 dirhams per month depending on experience.

 System & Network Engineer Customer Service/ Call Centre 8/22/2014 [ APPLY NOW ]
logo_15062.gif SYBRID PVT LTD
United Arab Emirates
REF NO: CS-078
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  1. 2+ years IT Work experience
2. Demonstrated expertise in configuring, installing and troubleshooting PC systems, Microsoft 7, XP and MS office applications, network configuration.
3. Working knowledge of remote access Remote Desktop, VNC and Virtual Private Network
4. Must be customer focused and have effective productivity /work output
5. Must be a team player and able to work with minimal supervision.
6. Bachelor's Degree in Information Technology Computer Information Systems or Computer Science
7. Experience using administrative tools and working knowledge of DNS, DHCP and TCP/IP
8. Experience working in a wireless network environment
9. Working knowledge of troubleshooting ticketing systems such as Remedy.

Responsibilities :  
Level 1 support including but not limited to;

1. Perform desk-side support service per Clients pre-defined/location specific service process
2. Manage workflow and service request through Clients call ticketing system
3. Software installation, configuration, and troubleshooting for end users
4. Hardware and Software upgrades
5. Performance of IT support duties as defined by the appropriate I.T Support team leader
6. Network printer installation/configuration
7. General Desktop Support/Project Coordination/Move activities
8. High level of customer focus and strong customer support commitment.
9. Support and assist colleagues; commit to and be accountable for overall group success.
10. Work with other support groups and vendors to provide seamless support to customers.
11. Monitor, analyze and address reliability and performance issues.
12. Analyze problems, develop creative solutions and assess risks/benefits.
13. Develop strategies for resolving them and preventing future occurrences.
14. Work with 2nd level support group to assist with application design/development/upgrade testing and implementation.
15. Assess and address compliance with applicable IP Policies, Standards and Technical controls.
16. Document supported system and application procedures and processes.
17. Staffing the help desk as needed.
18. Keep abreast of technology changes and Client's operating environment changes to assess potential impact to supported systems and applications and to proactively look for opportunities to improve service and /or reduce costs
19. Participate in Change Management Process.
20. Occasional after-hours and weekend support is required.
21. Participate in project work as assigned.

Description :  Develop / implement Disaster Recovery Plan.
1. Securing network communication via LAN/WAN and internet
2. Develop / implement network policies i.e. updating clients with updated patches and virus definitions etc.
3. Compliance I.T Operations Policies Procedures and information Security Policies.
4. Servers/network data backup/ recovery plans.
5. Managing Network Services.
6. Server management will be the Primary Responsibility and he would be responsible for Installing, configuring, maintaining and upgrading of Servers.
7. They will also be responsible for ensuring the Servers are backed up and that the server data is secure from unauthorized access, spams, hackers, virus and other threats.
8. This position will responsible for maximizing servers uptime, maintain Infrastructure Security.
9. There is also an expectation that the incumbent will research and seek opportunities for the on-going improvements in Infrastructure of Sybrid.

 Customer Care Customer Service/ Call Centre 8/21/2014 [ APPLY NOW ]
logo_12811.gif ELEUSIS
United Arab Emirates
REF NO: CS-071
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
- 28-35 years old.
- Graduate degree.
- Minimum of 3 years in the role.
- Ability to independently prioritize and manage multiple tasks.
- Excellent English verbal and written and interpersonal communication skills.
- Aptitude for customer care and negotiation skills.
- Knowledge of customer service principles and practices.
- Problem analyst and problem solving.
- Ability to work both independently and within a team.
- Flexible attitude and willing to work overtime, as needed.
- Proficient in PowerPoint, Excel, Word, and Outlook.
- Driving license available.
- To adhere to existing working practices, methods ,procedures, undertake relevant training and development activities and to respond positively to new and alternative systems.
- Extremely detail oriented. Must be able to organize maintenance of digital file , to manage contract and accountant documents.
- Preferred a person that came from START UP EXPERIENCE in a medium company.
- Flexible at independent.
- Strong open mind.
- Ethic aspect (responsible person).

Responsibilities :  TAZZETTI - is a recognized international leading group of companies established in 1909 operating in the business of refrigerants and specialty gases, environmental technologies and services .

Description :  Job Duties will include:-

- Deal directly with customer either by telephone, electronically and face to face.
- Respond promptly to customer inquires.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle product and service inquires.
- Provide pricing and delivery information.
- Perform customer verification.
- Set up the new customer accounts.
- Process orders, forms, applications and request.
- Manage customer accounts.
- Keep records of customer interactions and transactions.
- Prepare and distribute customer activity reports.
- Maintains customer database.
- Manage administration.
- Communicate and coordinate with internal departments.
- Follow up, collection and allocation of payments, prepare bank deposit.
- Carry out billing, collection and reporting activities according to the specific deadlines.
- Complete accurately all necessary documentation for shipping and customer clearance
- Track, trace the purchase order to ensure on time arrival.

 Customer Service Agent Customer Service/ Call Centre 8/21/2014 [ APPLY NOW ]
REF NO: CS-064
Education :  Higher Secondary
Experience :  Not Required

Skills :  Skills:-

- You need to be over 18 years old and have access to computer with Internet.
- English language.
- No special experience necessary.

Technical requirements:-

- Own PC at home connected to Internet
- Own a private e-mail address.
Responsibilities :  Mystery Shoppers needed:-

INTERNATIONAL SERVICE CHECK is a well known global company focused on checking the quality of customer service, by using the method of Mystery Shopping. ISC is currently looking for people of all ages who are thoughtful, have an eye for detail and with good reporting skills, who reside in Kuwait, especially in Wafra . Candidates from other Middle Eastern countries are welcome too.

Description :  To analyze the service provided by various commercial outlets: restaurants, clothing or shoe shops, jewellery boutiques etc.

Tasks given to Mystery Shoppers:-

1. In order to begin with us, every candidate has to register in our database: (then choose: Contact -- Want to become a Service Checker?)

2. From time to time, you will be receiving emails or calls when somewhere in your area there are visits (checks) available.

3. For every visit you will receive detailed instructions about where and when you will have to go, what you will have to look for etc. Usually we check cleanliness, friendliness of employees and their willingness to help you during your visit. All detailed information regarding the visit is always provided in these written instructions, in addition they are often given by telephone from one of our coordinators. Some specific checks require you to pass a special certification test.

4. After your visit, you will have to write an experience report telling us exactly what happened and also answer questions from a questionnaire. Both will be available online in your personal Service Checker account.

5. Your fee is determined by the project, before the visit and always visible in your instructions. After you perform a correct check, a money transfer will be arranged within a few weeks from the date of your visit. If you are asked to do the visit in a different city, you will be paid travel expenses in addition to your checker fee.

You can do more than one visit per month

In addition, if we ask you to buy something, we will cover your expenses.
So when doing a test check for us, you can often eat for free, or even get new clothing for free etc.

What´s most important for us is your reliable report.

 Call Center Executive Customer Service/ Call Centre 8/20/2014 [ APPLY NOW ]
REF NO: CS-074
Education :  Diploma
Experience :  1 - 5 Years

Skills :  Generating leads by understanding the clients requirement regarding project.
Setting up Appointments.
Responsibilities :  Solve queries of clients about project telephonically.
Coordination with sales team.
Self motivated, goal oriented and confident.

Description :  Generating leads by understanding the clients requirement regarding project.
Setting up Appointments.
Solve queries of clients about project telephonically.
Coordination with sales team.
Self motivated, goal oriented and confident.

 Other Customer Service/ Call Centre 8/20/2014 [ APPLY NOW ]
United Arab Emirates
REF NO: CS-054
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  

1. Minimum 4 years experience in a similar role
2. Must have excellent customer service and care
3. Must be honest and reliable
4. Experience with stock control, basic accounting would be beneficial
5. Send CV with date, time and place of birth and expected salary

Description :  We are seeking to hire a Cashier.


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