The largest job portal in the Middle East
Apply now

Job Description

Our Client, IQPC prides itself on having a stimulating, dynamic working environment with a commitment to excellence. The time and energy we put into the career development of all our staff sets us apart and makes us unique. This challenging position will provide you with a great opportunity to develop your management skills and provide an opportunity for top-level earning. This is management position which has a direct effect on the company's level of profitability. We are therefore looking for an individual with high level of motivation and the ability to manage and motivate other people effectively, as well as someone with proven ability and experience in telephone sales. Continual training is provided, and career opportunities for talented individuals are immense within our global operation.

Our Client is seeking to hire a Database Research Manager.
Department: Marketing
Working Hours: Full Time
Reports To: Marketing Director

Purpose:

The purpose of the Database Research Manager is to make sure that each conference's integrated marketing campaign is supported with a sizeable number of relevant names from the target industry in question which will have to be acquired and researched by the Manager's team. The Database Research Manager is responsible for hiring, training and managing a team of telemarketing researchers.

It is the responsibility of the Database Research Manager to make sure that the targets set up for the department are achieved. These targets include both productivity and quality goals, as well as long term profitability goals regarding the lists built by the department.

Key areas of responsibility:

Team Management

Assist in hiring for the team
Facilitate induction and training of new staff
Coach team members in an effective way
Monitor staff performance to ensure they meet individual, team and project targets
Database Processes
Creation & allocation of all list research assignments managed by the department
Source relevant targeted names
Monitor all assignments to ensure data integrity
Accountable to marketing managers on project progress
Management of master database, including collation, coding and cataloguing of all data
Make sure that the lists built are sent to the Database Manager as soon as they are finalized
In conjunction with the Marketing Director, keep a close eye on the forward schedule to make sure that all relevant seminars and conferences are being researched in an effective way
List Generation Querying internal database and output data for internal purposes and external swaps / list rentals (including sending relevant confidentiality forms and request sample mail pieces, plus monitoring seeds)
List Research Contribute to the output of the department by conducting list research assignments when required Reporting Weekly reporting on total number of names collected, broken down by source and detailing performance of researchers, as measured by call rates, quantities collected and quality of data
A minimum of 2 years' call centre management experience is essential, and an outgoing personality and proven record of success in hitting targets.
PLEASE USE REFERENCE NUMBER IN THE POSITION FIELD.

Posted By IQPC