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Job Description


Major Duties will include:-

1. Directly responsible for the day-to-day operations of multi locations with supervision of all Spa managers or Spa in-charges.
2. General Operations - Ensuring the adherence to Operations Manual
3. Customer Service - Ensure staff are providing 5 star customer service to all guests
4. Store Planning - Coordinating with the Director of Operations to implement store level objectives, processes and programs
5. Financial - Analyzing profit and loss statements, planning and accountability skills.
6. Ensuring locations meet their budget goals
7. Sales - working with managers to track daily sales, compare ongoing promotions
8. Advertising and Marketing - Implementing and management of The Nail Spa promotions

Posted By Confidential