MSX International is the leading global provider of outsourced business solutions for the automotive industry. We have the hands-on experience of automotive best practices, the state-of-the-art technology and the in-depth information to boost company efficiency and profitability.
The main purpose of the Consultant is to oversee the management of Ford Quick Lane operations on a regional basis.
MSX International is the leading global provider of outsourcing for the automotive industry. MSX International is a rapidly expanding global organization specializing in the management of national and international business requirements to leading automotive organizations.
Quick Lane is the alternative proposition for all customers, Ford drivers or other marques alike, for their vehicle maintenance and service requirements. The emphasis is around “fast-fit” services to keep the customer motoring.
We are currently seeking a Field Consultant to cover the Middle East area for a new and exciting project supporting a national network of Tyre and Automotive Service Centres being launched by our client, a major global automotive manufacturer with a presence in the market. Qualified candidates will assist a select group of dealers in a particular region with the implementation, launch and daily operation of their tyre and automotive service centres.
Candidate Responsibilities:
Establish and monitor individual business plans to ensure profitability of individual Quick Lane operations in assigned territory
Perform regular operation reviews and provide synopsis in writing to dealer, Ford regional personnel and Quick Lane headquarters
Monitor and ensure effectiveness of all sales and marketing programs
Effective use of demographic data and other material to generate and annual business plan
Develop an annual advertising plan and ensure dealer adherence
Assist dealers during the planning and implementation stage of Quick Lane, including all steps outlined in the launch requirements form required to open the facility
Research local market for competitive advertising and business practices
Maintain all standards and criteria as established by FCSD
Assist in the submission of Quick Lane sales and financial data to the business specialist
Assist in the solicitation of dealers to the Quick Lane program in conjunction with Ford Motor Company personnel
Identification and implementation of training for all Quick Lane personnel
Utilize personal industry experience to inform project manager of market opportunities and actions required to maximize program effectiveness
Assist in the maintenance of the Operations Guide and Ad Planner
Assist in the development of training programs for operational Quick Lanes
Receive direction from field manager
Candidate Specification:
Experience in the retail tyre or automotive service industry, preferably in both sales and operations management
Strong practical experience on the daily business operations of an Aftersales garage
Experience in obtaining and servicing commercial, fleet and national account business
Positive attitude and excellent communication skills
Apart from being a team player, the candidate will also possess great self-supervisory skills enabling them to work independently, and will have demonstrated a successful track record in the tyre or automotive service industry
Bachelor degree in automotive course or related would be an advantage but not essential
Experience in training, coaching or with related background knowledge and willing to be a trainer in the future
Experience on manpower management, communication, problem solving and schedule ability; have basic negotiation skill
Creating successful advertising and marketing programs
Computer literate, in particular Microsoft Office Suite
Fluency in speaking and writing in Arabic and Hindi would be an advantage but not essential
Benefits:
Company car
Mobile
Laptop
Business expenses
MSXI company benefits
MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
