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Job Description

Club Supervisors

 Develops an operating budget for each of the departments revenue outlets; after approval, monitors
and takes corrective action as necessary to help assure that budget goals are attained.
 Assures that all standard operating procedures for revenue and cost control are in place and
consistently utilized.
 Increase levels of food service quality and enhance overall ambiance of member dining experiences.
 Helps plan and approves internal marketing promotion activities for the food and beverage
department.
 Attends House Committee meetings and ensures integration and coordination of all social events.
 Occasionally attends Long Range Planning, Admissions, and Finance meetings.
 Manages the long-range staffing needs of the department.
 Manages the overall operation of the Clubhouse.
 Assures that effective orientation and training for new staff and professional development activities
for experienced staff are planned and implemented.
 Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other
standards are consistently met.
 Establishes quantity and quality output standards for personnel in all positions within the
department.
 Develops and implements policies and procedures for food and beverage departments.
 Assists in planning and implementing procedures for special club events and banquet functions.
 Greets guests and oversees actual service on a routine, random basis.
 Helps develop wine lists and bottle/glass wine sales promotion programs.
 Addresses member and guest complaints and advises the General Manager about appropriate
corrective actions taken.
 Develops new and innovative ways in which to stimulate member activities and participation in Club
events.