This position supports all P&E employees for Corporate Benefits function. Primary focus employee support for questions and issues, administration for P&E benefit programs, site HR interface, employee issue resolution, benefit systems support, and analysis of benefits issues relating to TeleTech plans.
Essential Duties & Responsibilities
Provide primary benefits support to an assigned group of employees. Provide employee services such as issue resolution for health and welfare issues and questions, Health and wellness issues and questions, facilitating retirement questions, facilitate short term disability leaves, conduct new hire orientations for the group, answer emails and voice mails for employees.
Administer specific programs for the assigned group (reimbursement programs, commuter programs etc) including issuing payroll tickets and reviewing payroll registers for designated groups
Take a lead role in various ongoing and one time projects for the designated group of employees
Participate in all aspects of benefits administration including open enrollment, plan evaluation, vendor evaluation, reporting, presentations, communications, and compliance.
Bachelors degree or equivalent experience
Strong knowledge of all domestic benefit plans
Strong Office skills and advanced Excel skills
Ability to remain flexible in a changing demanding environment