Senior Recruiter
TeleTech, the global leader in business process outsourcing (BPO) with over 30-year history of recruiting great people like you, is here to offer a career in the customer service industry.
Join our team of upbeat professionals and enthusiastic Recruiters! Our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. It is people just like YOU that make TeleTech a great place to work at.
In this position, you will
Manage the full life cycle recruitment of all management and support positions across all functional groups within the care services business segment.
Maintain knowledge of recruitment best practices as well as technologies that enable continued process optimization and efficiency. Build/present business cases to executive leadership to acquire and integrate these solutions as appropriate
Develop, evaluate, refine and establish recruiting, interviewing, selection and placement processes to ensure that qualified applicants are hired for the organization.
Apply a results-driven leadership approach built upon a foundation of objective data (e.g. positions filled, cost per hire, time to fill, interview to hire ratio, diversity, etc.).
Oversee the development of TA marketing plans and sources of hire including employee referral, job boards, diversity outreach, schools and professional groups. Performs required analytics to continually determine successful sourcing vehicles.
Lead partnership with HC management understanding and leveraging hiring trends, workforce plans and recruiting strategies to ensure staffing function meets the business needs.
Interface with HC Management and unit Business Leaders to support process implementation and improvements in applicant screening, assessments, interviewing, on-boarding, etc.
Lead employment program initiatives from a recruitment perspective where necessary (internal movement, etc.).
Stay abreast of changes in recruiting field, particularly centralized staffing.
Support employer branding tactics specific to functional group.
Maintain department budgets and manages forecast.
Coordinate and conduct face-to-face meetings with local institutions and organizations to establish partnerships and build a recruitment pipeline
Job Requirements
Have 5-10 yrs experience of recruiting in Bi-lingual campaigns in the Polish Market
Have 5yrs -10yrs experience of working within Poland marketing and building pipeline of Bi-Lingual sales employees.
Native Polish person with German as second language would be a great advantage
Experience of working with recruitment systems such as Taleo
Fantastic communications skills with all levels of management
