• Managing and motivating a team to increase sales and ensure efficiency;
• Managing stock levels and making key decisions about stock control;
• Analyzing sales figures and forecasting future sales;
• Analyzing and interpreting trends to facilitate planning;
• Using information technology to record sales figures, for data analysis and forward planning;
• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development;
• Ensuring standards for quality, customer service and health and safety are met;
• Resolving health and safety, legal and security issues;
• Responding to customer complaints and comments;
• Organizing special promotions, displays and events;
• Attending and chairing meetings;
• Updating colleagues on business performance, new initiatives and other pertinent issues;
• Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues;
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;
• Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
• Promoting the organization locally by liaising with local schools, newspapers and the community in general;
• Dealing with sales, as and when required.
• Dealing with key accounts, distributors, retailers
• Visiting market on daily basis
• Visiting distributors and wholesalers.
