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Job Description

Understand customer requirements and expectations

Recommend specific solutions to potential issues

Coordinate and expedite orders as necessary, interact with other departments to ensure customer expectations are met

Monitor and track open order status; contacting customers , purchasing cleaning service and cleaners on delays

Work with the business management systems of our customers

Coordinate documentation for customer (contracts, invoices etc)

Maintain customer master files/profiles

Monitor finished cleaning services; identify and schedule with customers and carriers next service

Assist management in any assigned projects as needed

Perform other related duties as assigned