- Identifying training needs and requirements of individuals and organisations
- setting human resource development objectives and evaluating learning outcomes
- Preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
- Designing, coordinating, scheduling and conducting training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
- Liaising with external training providers to arrange delivery of specific training and development programs
- Promoting internal and external training and development, and evaluating these promotional activities
- Monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
- Gathering, investigating and researching background materials to gain an understanding of various subject matters and systems
advising management on the development and placement of staff, and providing career counselling for employees
