Food & Beverage - Waiter / Waitress
Beach Rotana
Job Description
We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
Greet & seat customers and serve them in a professional, discreet & personalized way
Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
Consistently monitor quality of Food & Beverage being served
Practice good customer relations and attend to customer complaints / queries satisfactorily
Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
Ensure minimum wastage, breakage and spoilage
Actively use up selling techniques to exceed Guest expectations and increase revenue
Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
Comply with the hotel environmental, health and safety policies and procedures
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Beach Rotana at a glance
Job Details
Job Location:
Abu Dhabi, UAE
Department:
Food & Beverage
