International Account Manager to work in Gulf
Purpose of the role
How it adds value:
- To sell online products and solutions (specifically the Westlaw range of services) into the Gulf region and surrounding countries, to gain maximum penetration within the market segment and within each account, and to defend and grow the online revenues within the account base.
- Sells via personal contact at the customers place of business.
- Works very closely with appropriate teams within Thomson Reuters internationally to ensure that there is a co-ordinate approach.
- Maintains a good understanding of the Global 100 & Gulf region accounts, their business, organization and activities so as to anticipate their needs and offer solutions and efficient response.
- To increase Thomson Reuters product usage (specifically the Westlaw range of services) by developing relationships with key individuals, by anticipating and responding to account needs, by educating customers and key influencers as to the benefits of Thomson Reuters and by training customers on the use of Thomson Reuters products.
- The territory for this role is the Gulf region.
- Limited international travel as required by the business
- Main responsibilities of the job
- To exceed 100% of online new and renewal sales targets
- Identifies and builds relationships with key stakeholders in the accounts, to include, Fee earners, IT, Knowledge/Information manager and Librarian.
- Identifies key decision-makers and influencers at each account, and routinely communicates with them
- Makes frequent calls on key clients to build relationships, train and resolve problems
- Displays, demonstrates, promotes and sells products and services using persuasive and appropriately pitched presentations, utilizing online demonstrations.
- To identify new sales opportunities for online products, by creating and implementing a cross-border marketing plan for the assigned region, through detailed research and assessment
- Demonstrate the benefits of Thomson Reuters and encourage usage of our products through training
- Create a Thomson Reuters preference at all levels
- Develop basic and advanced training program to cater for both the experienced professional and the one-off user that can be standardized throughout the Sweet & Maxwell Group teams
- Develop customized training program and support materials for key clients
- Participate in training Sweet and Maxwell Group personnel
- Write documentation and training materials to promote the benefits of Thomson Reuters
- Respond in a timely, courteous and professional manager to all research, technical and administrative inquiries
- Communicate market trends and competitive information to appropriate Sweet and Maxwell Group colleagues
- To identify and participate in key conferences, exhibitions & events, to promote Thomson Reuters products, as appropriate.
- Participate in organizations and key user group meetings. Attend regular sales meetings and training events
