Install and configure software and hardware.
Implement integrations requested by customers.
Deploy updates and fixes.
Manage network servers and technology tools
Build tools to reduce occurrences of errors and improve customer experience.
Develop software to integrate with internal back-end systems.
Perform root cause analysis for production errors.
Set up accounts and workstations
Monitor performance and maintain systems according to requirements
Investigate and resolve technical issues.
Develop scripts to automate visualization.
Design procedures for system troubleshooting and maintenance.
Troubleshoot issues and outages
Ensure security through access controls, backups and firewalls
Upgrade systems with new releases and models
Develop expertise to train staff on new technologies