If you are a curious and proactive individual who is looking to join a strong and fun team, then we would like to meet you. You ideally have previous experience but your personality is what matters the most. We take pride in training our associates and guide them towards the success. At Hyatt we care for people so they can be their best - our purpose that is supported by our values of respect, integrity, humility, empathy, creativity and fun. Some of the key processes include but are not limited to: ? Responsible for the smooth and efficient coordination and running of the department ? Conduct competitor analysis when required and maintain a good working knowledge of the market place, trends, opportunities and our food and beverage offerings ? Quote on last minute enquiries and ad-hoc bookings where required ? Ensure that all details of a booking are accurately logged in Envision (events system) at all times ? Accountable to respond to all external customer requests on a timely manner with accurate responses ? Accountable to monitor and review all prospective, tentative and lost business ? Accountable to assist the events and groups team in seeking out opportunities to promote the hotel in both social and corporate markets ? Responsible for handling corporate and private event enquiries, quoting accurate hotel information, rates and availability within maximum of 24 hours ? Responsible for creating relevant signage, menus, place cards and table plans when requested by the sales and events operations team ? To create connections with our esteemed and potential clients ? Communicate effectively with all related departments ensuring smooth events flow ? Personally attend food tastings or site inspections as required as well as be physically present on the events if required supporting the team and being the key person for the end client
