As a Housekeeping Attendant you are responsible for the cleanliness of Guest rooms and public areas as instructed by Supervisors while adhering to Hotel policies and procedures. What’s in it for you: • Employee benefit card offering discounted rates in Accor worldwide • Learning programs through our Academies • Opportunity to develop your talent and grow within your property and across the world! • Ability to make a difference through our Corporate Social Responsibilityactivities, like Planet 21 What you will be doing: • Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively • Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel • Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel • Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel • Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction • Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organized appearance • Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities • Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment • Comply with the hotel environmental, health and safety policies and procedures Your experience and skills include: • Strong interpersonal and problem solving abilities • Highly responsible & reliable • Ability to work well under pressure in a fast paced environment • Ability to work cohesively as part of a team • Ability to focus attention on guest needs, remaining calm and courteous at all times • Physical Aspects of Position (include but are not limited to): • Constant standing and walking throughout shift • Frequent lifting and carrying up to 20 lbs • Occasional kneeling, pushing, pulling, lifting • Occasional ascending or descending ladders, stairs and ramps
