The largest job portal in the Middle East
Apply now

Job Description

In general, representatives work to ensure client satisfaction with an organization's product or service. They are often the primary point of contact for a client or customer. Their job tasks include directing and controlling the processing and fulfillment of orders, fielding customer inquiries and resolving customer complaints. They may also streamline business operations, provide product training to customers, discuss technical aspects about a product and oversee marketing campaigns.

They often also develop procedures, establish standards and track shipments to ensure that delivery occurs timely. They may work with logistics, transportation, sales and other departments for coordination purposes.