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GREEN EDGE

GE computers is a leading IT Solutions firm in Dubai.

We are currently looking to recruit a Male Customer Service Representative on part time basis (long term job assured) to be a part of our Business. He must have good communications skills with good spoken Hindi and if he has additional knowledge of a bit of English & other south Indian languages would be a plus. Good interpersonal and communication skills are needed. Must be on her own visa. Timings will be 6 pm - 10 pm ( 3/4 days a week ). Freshers are also welcome.

Salary: AED 500.00 to AED 1,000.00 /month

Skills

Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Responsibilities

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers? needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Summary

  • Position Sales
  • Job Category Other
  • Location United Arab Emirates
  • Education Higher Secondary
  • Experience 1 - 5 Years
  • Reference Number SA-87492
  • Updated on Sunday, July 21, 2019
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