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  Job Position Job Category Posted On Action
 Other Marketing / Internet 11/4/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: MK-0298
 
Education :  Masters Degree
Experience :  1 - 5 Years

Skills :  Requirements:

Exceptional written and verbal communication skills
1 2 years copywriting experience for B2B audience
1 2 years project management experience
Extremely organized and detail oriented
Ability to multitask and report into several levels of management
Experienced with social media best practices
Tech savvy with working knowledge of Microsoft Office Suite



Description :  Marketing Project Management Specialist (Stamford, CT)
Englewood, Colorado, United States US



Marketing & Project Management Specialist


Location: Stamford, CT

Job Description:

Media division of global consulting and customer experience delivery firm is looking for an ambitious and hard working marketing and project management specialist.

Help manage demand generation activities directly tied to revenue goals
Manage the details and processes of two annual global awards programs
Develop engaging copy and coordinate the production of press releases, email campaigns, landing pages, and other marketing collateral upon request
Help develop engagement strategies for current subscribers
Update and maintain content on company websites
Manage ongoing social media strategies for audience development and branding


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 Customer Support Representative Customer Service/ Call Centre 11/4/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-111
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  And here's the important stuff TeleTech provides our associates with:
Competitive salary + bonuses
Advancement and Career Opportunities
Tuition Reimbursement & Retirement Savings

What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more experience in customer service fields
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.


Description :  Customer Service Representative (01AJP)
Phoenix, Arizona, United States US



This opportunity will require you to work in Phoenix, AZ.

If you

Enjoy helping people
Thrive on solving complex issues
Want a position with room for career advancement
then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.


In this position, you will be empowered to solve simple to complex issues for these customers. As a TeleTech Customer Service Associate, you get to hear the personal satisfaction from your customer after you've been able to help.


Become a Member of the TeleTech Team


TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.


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 Customer Service Executive Customer Service/ Call Centre 11/4/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-112
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?

While ultimately it will be your positive attitude and energy that help you succeed, there are a few things you need to get started:
High School diploma or equivalent
Bilingual in Spanish
At least 6 months of customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us
Ready to step up? Let's get started.


Description :  Spanish Bilingual Customer Service Associate / Representante de Servicio al cliente Espaol

Bilingual - Spanish Speaking Customer Service

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?
We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
401K
Discounts at many major retailers and restaurants



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 Recruitment Specialist Human Resources 11/4/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: HR-0243
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Qualifications:


BA/BS or equivalent work experience
1-3 years of Recruiting/HR Administrative Support/Client Facing Support
Strong Microsoft Office Application Experience: Word, Excel, PowerPoint, etc
Flexible schedule required


Preferred Qualifications:


Highly professional. Impeccable business ethics having demonstrated the ability to work with sensitive/confidential information
Proven written and verbal communication skills
Strong time-management skills and ability to adjust to a fast-pace, ever-changing work environment
Demonstrates strong problem solving skills and a high level of initiative
History of displaying a strong ability to build and maintain relationships across the organization
Previous experience working with Applicant Tracking and HR systems highly preferred

Responsibilities :  Our Corporate Talent Acquisition Specialists Duties & Responsibilities will include:

With minimal oversight, negotiate and schedule all executive interviews for corporate candidates
Manage and coordinate complex travel arrangements for corporate candidates
Professionally and gracefully manage all on-the-fly scheduling and hosting issues without instruction
Develop and manage relationships with Executive Committee members and other key roles in the organization to complete tasks as assigned
Greet and host executive candidates during on-site interviews, ensuring a positive, best-in-class experience
Initiate Video Conferences and troubleshoot technical support for candidate interviews and other meetings
Manage reimbursement process for candidates travel expenses in a manner that is seamless to the candidate
Accountable for the reconciliation of procurement card expenditures, temporary employee invoices and preparation of expense reports
Demonstrate initiative by recommending process and technology use improvements to streamline department efforts
Responsible for monitoring, tracking and audit compliance for all corporate temporary employees
Support Talent Acquisition Consultants in sourcing and screening candidates, completing reference checks, and other research
Supports the Executive Corporate Talent Acquisition team in business-critical priorities and day-to-day activities including the planning, logistical support, delivery and integration of special projects
Supports the Corporate Human Capital and Talent Acquisition team by taking the lead on ad-hoc projects


Description :  TeleTech is helping organizations transform the customer experience.
The world has changed. Disruptive technologies, social media, demanding customers, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TeleTech leads the way.


We hire only first-class, highly qualified and passionate people to help us to build exceptional customer experiences.




How the Talent Acquisition Specialist Fits into this Focus



Being a Corporate Talent Acquisition Specialist is an incredible opportunity for someone looking to break into Talent Acquisition. This exciting opportunity with the TeleTech Corporate Human Capital department will give you just that! The Corporate Talent Acquisition Coordinator is responsible for providing administrative, logistical and operational support for the Executive Corporate Talent Acquisition team. This is a highly visible role with a strong degree of internal and external client interaction. The TA Coordinator must be professional and confident in working with individuals at all levels of the organization. They must be able to manage multiple tasks against tight deadlines, must be highly confidential with sensitive information and demonstrate solid written and verbal communication skills


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 Other Human Resources 11/4/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: HR-0244
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  The following are the principal criteria for the ideal candidate:

Experience of working in a search firm or in-house strategic recruitment team.
Track record of managing senior recruitment or search assignments at an agency or in-house recruitment function; experience of hiring executives or senior G&A staff.
Ability to liaise successfully with key functional partners (HC, Compensation, Finance, Legal, etc.) to deliver successful recruitment outcomes in compliance with all relevant Company policy and statutory requirements.
Ownership of job requirements from inception through delivery and on-boarding.

Position Specifications:

BA/BS required or equivalent experience
Recruitment experience 7+ years. Experience from a fast-paced, entrepreneurial environment (eg., consulting or technology) strongly preferred.
Thorough knowledge of employment law, EEO, and Affirmative Action required
Excellent independent sourcing skills
Strong written, verbal and presentation skills
Previous experience managing the recruiting process using an Applicant Tracking System (ATS)
Demonstrated experience or ability to meet recruiting metrics/targets
Ability to multi-task and work in a fast-pace, high-change environment

TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer experience business solutions. TeleTech offers an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions that build deep engagement between people and brands. This holistic, multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth.

Our capabilities include:

Consulting: Using proprietary methodologies, we help you understand the economic value of an exceptional customer experience and build the roadmap to deliver it.
Technology: Technology has the power to give your customers what they want, a seamless experience. We provide the tools and best practices to deliver it anytime, anywhere and on any device.
Care Services: Every time a customer interacts with your company it is an opportunity to build long-term value and enhance your brand. We bring the people, processes and technology together to make sure you do.
Growth Services: Engagement is the path to revenue growth. We guide the way with analytics, technology and sales acumen.


Description :  Talent Acquisition Practice Leader


Attract, develop & engage a world-class workforce


Position Summary:

The Corporate Talent Acquisition Practice Leader is a senior recruitment practitioner and a contributing member of the Enterprise & Professional Services TA Team. This Recruitment professional will support a key functional business unit within TeleTech. Under general direction, the Talent Acquisition Practice Leader interacts with all levels of the organization for purposes of sourcing and recruiting corporate employees. The primary functions of this role include internal and external client management, candidate sourcing, process and system management. This includes performing staff support activities to develop, implement, and administer employee recruitment policies, procedures, and programs.

Position Duties & Responsibilities:

The Talent Acquisition Practice Leader is responsible for setting and executing the recruitment strategy for a specific business unit.
This is a key role that requires a responsive, strategic and client-facing individual who will be viewed by their clients as a trusted advisor to facilitate the attraction, selection and retention of top talent for their organizations.
The Talent Acquisition Practice Leader has accountability for ensuring the overall service delivery in defining and fulfilling the recruitment requirements for one or more global functional client groups. She/he will collaborate closely with their counterparts in the global TA teams to deliver results for these clients. In this role the Talent Acquisition Practice Leader partners closely with the client organizations to review and define resourcing needs, identify/source talent, facilitate/coordinate interview processes, and administer negotiation/offer/post-offer candidate experience.

This role will also include accountability for:

Developing a clear understanding of what "top talent" looks like for the business area they support - working with the hiring leadership to develop compelling employee value propositions and sourcing strategies for all openings.
Coaching and partnering with counterparts in Global TA (both on and offshore) to ensure a high quality talent pipeline is developed and that reporting technology and tools are optimally utilized.
Reviewing and qualifying the candidate flow, presenting high quality candidate slates to hiring executives.
Ensuring a robust experience for candidates/client service for hiring managers in keeping with TeleTechs values.


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 Other Education / Training / Teaching 11/4/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TRN-1266
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Specifications

15 or more years of experience leading, creating, and facilitating leadership, learning, succession, career development, and organizational development processes within a large, complex global organization.
Knowledge of best practices within the HR/OD community and the ability to tailor, adapt and evolve such practices to a complex, fast-paced and diverse employee environment.
High levels of resourcefulness, influence/organizational savvy, execution skills (strategy through implementation) as well as executive presence/impact are critical to the success of this individual.
Ability to promote strong team interaction across the breadth of TeleTechs functional and business organization.
Experience in effectively sharing ideas and information with peers and business leaders. Strong relationship management skills.
Experience with integrating people and cultures post M&A is a plus.
Demonstrated ability to achieve goals through influencing and partnering at all levels of the company.
Previous experience leading, managing, and building teams and operating as a player/coach.
Self-starter with inquisitive nature who can anticipate and preempt problems and create an environment of continuous improvement.
Bachelor Degree is required. Masters Degree is highly desirable.

Responsibilities :  Our Head of Learning & Developments Responsibilities will include:

Create and drive the Learning & Development strategy and curriculum to build the skills and competencies of our professional and enterprise employees (e.g., process improvement, people leadership, financial management, project management, team building/development, etc.) globally.
Integrate all learning and development assets and resources for employee ease of use and maximum impact, incorporating latest learning technologies modes of training delivery (e.g., blend of instructor-led, electronic curriculum, stretch assignments, etc.)
Drive utilization of enterprise learning platforms by offering high-quality, high-value programming designed to improve the contribution and success of professional and enterprise employees (including creating/tracking the metrics to show the impact of learning initiatives on our ability to meet business goals).
Develop a full range of career development resources to help all levels of employees maximize their mobility and build long-term careers at TeleTech.
Integrate Learning & Development with Performance Management processes/tools, so that development/career planning is tied to the goal setting/review process.
Drive best practices for career development, tailoring to TeleTechs culture/business model (e.g., stretch/project assignments, mentorship, rotational assignments between functions and/or business units, etc.) to maximize learning and career mobility for our people.
Work cross-functionally as a participant in the succession management program focused on leadership; recommend succession methodologies/tools to complete companywide succession mapping.
Collaborate closely with HC Business Partners to support promotion planning/succession processes.
Support annual talent review processes and development of high potential employees.
Recommend leadership assessment tools, and work with HC leadership team to create a stretch assignment/rotational program for high potential employees to fill succession opportunities.
Lead the compilation and analysis of program data, providing reports and recommendations to the management team.
Work with team to ensure alignment of employee development strategies/programs to the broader Human Capital and Company strategies/goals.


Description :  Leader of Learning & Development---Professional & Enterprise Services


Attract, develop & engage a world-class workforce

For more than 30 years, TeleTech and its subsidiaries have helped the world's largest companies achieve their most ambitious goals. As the go-to partner for the Global 1000, the TeleTech delivers technology-based solutions that maximize revenue, transform customer experiences and optimize business processes. From strategic consulting to operational execution, TeleTech's approximately 40,000 employees drive success for clients in the communications and media, financial services, government, healthcare, technology, transportation and retail industries. Our companies deliver award-winning integrated solutions in support of professional services, revenue generation, customer innovation, enterprise innovation, hosted technology and learning innovation.


Position Summary

As a key leader serving TeleTechs Professional & Enterprise Services employee populations, the Leader of Learning & Development reports directly to the SVP of Human Capital (Professional & Enterprise Services) and will be responsible for driving all employee learning and development across these designated business units. The scope of the role covers employee learning & development, career development, succession management, organizational effectiveness and leadership/management development.

We are seeking a high-impact leader with a demonstrated track record of delivering broad and progressive learning initiatives/curriculum to advance the development and engagement of professional employee populations. Candidates should have excellent communications and operating instincts, strong strategic skills, and sound business judgment, as well as an independent and confident demeanor. Candidates must also be comfortable working in a demanding, fast-paced, growth environment with a positive entrepreneurial culture.


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 Customer Service Representative Customer Service/ Call Centre 11/4/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-113
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
Customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


Description :  This opportunity will require you to work in Uniontown, PA

If this describes you 
 Customer-service oriented
 Outgoing & Kind
 Passionate & Motivated
then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff TeleTech provides our associates with:

Competitive salary + bonuses
Advancement and Career Opportunities
Tuition Reimbursement & Retirement Savings
Employee Rewards and discounts


APPLY NOW
 Other Human Resources 11/4/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: HR-0245
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  QUALIFICATION/REQUIREMENTS:
Maintain strict confidentiality.
Follow filing system methods.
Apply a common sense understanding to carry out detailed, but uninvolved written or oral instructions.
File documents and files quickly and accurately.
Capable of retrieving documents quickly and accurately, and deliver using interoffice methods.

EDUCATION/TRAINING/EXPERIENCE:
The successful candidate should have experience following filing system methods.


Description :  Temporary File Clerk Needed


TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment. TeleTech is an Equal Opportunity Employer.

JOB TITLE: FILE CLERK
DEPARTMENT: HUMAN CAPITAL
LOCATION: Morgantown, WV
SUMMARY: PULL, ORGANIZE AND FILE RECORDS.
Essential duties and responsibilities include the following. Other duties may be assigned to meet business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Create new files as needed.
Organize and maintain file space.
File records in alphabetical or numerical order.
Email, Fax and photocopy files.
Ensure no materials in file are lost or misplaced.


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 Other Human Resources 11/4/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: HR-0246
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Basic Job Qualifications

1. Must be a graduate of a 4-year Bachelors degree, a Filipino citizen, at least 18 years of age. Fresh graduates are encouraged to apply.
2. Must have excellent communication and people skills
3. Preferably with knowledge of Taleo and/or Oracle.
4. Must be able to work full time on a rotating schedule basis with the possibility to work during weekends and holidays and rendering overtime.
5. Must be capable of working in Novaliches, Quezon City.
6. Must have the dedication and initiative to learn, understand, and be assigned to different tasks with various requirements and meet the completion thresholds for these tasks.
7. Must show great attention to detail, creativity, and conscientiousness with tasks and be ready to support them at any time.


Description :  Talent Acquisition Development
Novaliches, QC, Metro Manila, National Capital, Philippines PH

Join the Talent Acquisition Development team!

Be a BIG name in TeleTechs Talent Acquisition community.

For us to know if you have what it takes, read through the different requirements of the position.

Responsibilities

TeleTechs Talent Acquisition Development (TAD) Specialists deal with process training and up-training, creating process improvement strategies, process documentation, development, implementation and follow-up, as well as coaching and support initiatives for multiple Talent Acquisition and Human Capital teams.

A TAD Specialist will engage different teams and its members and provide support in the completion of their required tasks in the improvement of current processes.

Tasks include, but are not limited to, administrative reporting, process maintenance, presentation and delivery of requirements on a daily, weekly, and monthly basis, facilitating training and up-training for different TA Teams, and providing customer-oriented solutions in a 24/7 working environment.

Qualified candidates must be able to provide valuable insight into possible areas of opportunity and assist in the development of strategies to further improve the business depending on the need. A TAD Specialist must be prepared to be measured in different metrics and be able to abide by and meet certain requirements for all their assigned tasks.

TAD Specialists must expect to do shifting schedules that change on a weekly basis with shifts assigned depending on the need. An effective TAD specialist can perform under pressure, tight deadlines, and must be able to consistently multitask.

Key Performance Indicators

1. TAD Specialists must be able to perform all required administrative tasks within or before the deadline and must ensure that set targets are met within the threshold for task completion.
2. Specialists must show competence in handling tasks, tools, and systems and be able to maintain them properly as well as train others to use them effectively and efficiently.
3. Specific metrics that TAD Specialists will be measured on will include reliability, performance, and quality.
4. They must be consistently able to facilitate training classes and be able to correctly coach and guide TA Team members for improvement.
5. TAD Specialists must show dedication to work and must be self-motivated.
6. Specialists must be ready to learn new tasks, concepts, and functions, apply their knowledge and when required, transition the knowledge accurately.
7. Specialists must be able to relate to different teams in Talent Acquisition at all levels and provide concise yet factual information.
8. Specialists must be able to engage candidates and their needs immediately and deliver an exceptional candidate experience all the time.
9. Specialists must show creativity, initiative, and are expected to be able to work with minimal supervision.
10. Specialists must be able to address high level project requirements and ensure confidentiality of information cascaded to them.


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 Customer Service Representative Customer Service/ Call Centre 11/4/2019 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: CS-114
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more of customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!


Description :  Customer Service Representative - Sherwood, AR (019TR)
Sherwood, Arkansas, United States US


This opportunity will require you to work in Sherwood, AR

TeleTech is now hiring. Join our team of upbeat, friendly Customer Service Associates.

If this describes you
Customer-service oriented
Outgoing & Kind
Passionate & Motivated
then, APPLY TODAY!

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.


APPLY NOW

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