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logo.gif DOLPHIN HOTEL
UNITED ARAB EMIRATES
Hospitality / Travel
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  Job Position Job Category Posted On Action
 Receptionist Hospitality / Travel 8/22/2019 [ APPLY NOW ]
logo.gif DOLPHIN HOTEL
United Arab Emirates
REF NO: RE-94746
 
Education :  Higher Secondary
Experience :  1 - 5 Years
Responsibilities :  To support our customer centric growth and brand strategy, we are looking for talented, driven professionals with a passion for customers to join our fast-paced team as a Receptionist.

First impressions are everything! As a Receptionist, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in Guest room selection and knowledge of the hotel will ensure our Guest have a lasting memory of their visit.

Summary of Responsibilities:

Reporting to the front office Supervisor, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service.
Greet, check in and settle guest accounts while ensuring all service standards are followed.
Assist guests regarding hotel facilities in an informative and helpful way.
Respond to each Guest who approaches the Reception Desk.
Drive rate through up-selling room brands.
Extend a “warm welcome” to all guests.
Check-in guests as per hotel standards.
Registration of all customers, meeting legal and policy requirements, preparation of guest bills and its settlement.
Ensure the reception area is operated in a well organised manner in order to create a lasting impression to all our customers.
Carry out all administrative duties as per Hotel standards.
To be fully aware of all promotions, activities and the status of Hotel occupancy internally and in the surrounding area.
Build relationships with local companies and organisations to continually build the business.
Liase with all teams to ensure customer requirements are met, in line with 100% satisfaction guarantee.
Maintain facilities and equipment in-use in perfect condition.
Ensure that personal grooming, hygiene, and appearance are in line with hotel standards.
Follow department policies, procedures and service standards.
Follow all safety policies.
Other duties as assigned.

Qualifications:

Proficiency in English, second language an asset
Previous customer related experience preferred
Computer literate in microsoft window applications an asset
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Description :  To support our customer centric growth and brand strategy, we are looking for talented, driven professionals with a passion for customers to join our fast-paced team as a Receptionist.

First impressions are everything! As a Receptionist, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in Guest room selection and knowledge of the hotel will ensure our Guest have a lasting memory of their visit.

Summary of Responsibilities:

Reporting to the front office Supervisor, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service.
Greet, check in and settle guest accounts while ensuring all service standards are followed.
Assist guests regarding hotel facilities in an informative and helpful way.
Respond to each Guest who approaches the Reception Desk.
Drive rate through up-selling room brands.
Extend a “warm welcome” to all guests.
Check-in guests as per hotel standards.
Registration of all customers, meeting legal and policy requirements, preparation of guest bills and its settlement.
Ensure the reception area is operated in a well organised manner in order to create a lasting impression to all our customers.
Carry out all administrative duties as per Hotel standards.
To be fully aware of all promotions, activities and the status of Hotel occupancy internally and in the surrounding area.
Build relationships with local companies and organisations to continually build the business.
Liase with all teams to ensure customer requirements are met, in line with 100% satisfaction guarantee.
Maintain facilities and equipment in-use in perfect condition.
Ensure that personal grooming, hygiene, and appearance are in line with hotel standards.
Follow department policies, procedures and service standards.
Follow all safety policies.
Other duties as assigned.

Qualifications:

Proficiency in English, second language an asset
Previous customer related experience preferred
Computer literate in microsoft window applications an asset
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

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 Account Manager Hospitality / Travel 8/22/2019 [ APPLY NOW ]
logo.gif DOLPHIN HOTEL
United Arab Emirates
REF NO: RE-948747
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  Our financial operations thrive with the commitment of Colleagues and Leaders who model our values of Respect, Integrity, Teamwork and Empowerment. Showcase your leadership and numerical strengths as Accounting
Manager, where your accuracy and attention to detail will inspire the same qualities in your team members.

Summary of Responsibilities:
Reporting to the Director, Finance and Assistant Director,
Finance, responsibilities and essential job functions include
but are not limited to the following:

Consistently offer professional, friendly and engaging
service.
Maintain system of accounts and controls, providing accurate
data necessary for all required accounting reports and statements.
Prepare and post daily journals and month end journal
entries, ensuring efficient completion of all month-end
functions.
Assist in the completion of financial statements, management
reports in accordance with Corporate Policies & Procedures
for review.
Assist in the preparation of month-end balance sheet account
reconciliation and analysis.
Assist departments in the interpretation, orientation, training and analysis of accounting matters.
Coordinate and ensure that all daily, semi-monthly and
monthly management reports are issued on a timely and accurate basis.
Accounts payable management and general cashiering
duties as assigned.
Full Accounts Receivable duties as assigned.
Assist in the effective utilization and integration of hotel
and accounting technology systems, including software
applications, current and future.
Develop an engaged, enthusiastic and guest driven department.
Recruit, develop, evaluate and motivate the team.
Actively contribute to hotel overall leadership and direction.
Other duties as assigned.

Qualifications:
Leadership experience in standard hotel accounting practices
University/College degree in Finance/Accounting or related
discipline required
Minimum of 3 years-accounting experience and previous
accounting experience at a supervisory/managerial level.
Proven leadership and coaching skills with a track record of
developing a highly motivated and cross-trained group of progressive accounting professionals.
Familiarity with hotel operating systems and software, including ACCPAC, Hyperion, Microsoft Office, Micros, Opera
PMS, Excel.Excellent administrative, interpersonal, organizational, written and verbal communication skills.

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 Restaurant Manager Hospitality / Travel 8/22/2019 [ APPLY NOW ]
logo.gif DOLPHIN HOTEL
United Arab Emirates
REF NO: R-89476
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Exceptional interpersonal, problem solving and guest relation skills
Proven team-builder with outstanding coaching skills
Responsibilities :  Reporting to the Director of Food and Beverage, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service.
Responsible for managing all aspects of the Food and Beverage Operation and ensuring compliance to the Hotel Standards in maintaining brand integrity and service standards.
Responsible for overseeing the successful set-up and facilitation of banqueting and catering events.
Manages and directs Food and Beverage team, provides support and direction to the F&B Operations in helping drive revenues.
Responsible for building a service culture that is characterized by specialists, providing engaging service, creating memorable dining experiences.
Assists with ensuring that monthly financial outlook for Food & Beverage is submitted on time, on target and accurate.
Works closely with the Director of Food & Beverage in overseeing menu design, purchasing, staffing and food prep in all Restaurant operations.
Ensures proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands by monitoring & controlling payroll.
Responsible for ensuring a consistent, high quality food product and service for all events and restaurants.
Assists the Director of Director of Food & Beverage with driving innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests.
Analyzes Food and Beverage business trends, constantly seeking out creative ways to improve and maximize margins and enhance revenues through accurate forecasts and strategies.
Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolving conflict through fair treatment policy.
Develop and implement training programs tailored for the individual restaurants (i.e. wine seminar, up selling).
Follow all safety and sanitation policies when handling food and beverage.
Other duties as assigned.

Description :  At Dolphin Hotel, exceptional service and flavours are the hallmarks of every dining experience. As Restaurant Manager, your leadership and passion for guest service will drive outstanding operating results and ensure your Outlet is both a preferred dining destination and workplace.

Summary of Responsibilities:

Reporting to the Director of Food and Beverage, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service.
Responsible for managing all aspects of the Food and Beverage Operation and ensuring compliance to the Hotel Standards in maintaining brand integrity and service standards.
Responsible for overseeing the successful set-up and facilitation of banqueting and catering events.
Manages and directs Food and Beverage team, provides support and direction to the F&B Operations in helping drive revenues.
Responsible for building a service culture that is characterized by specialists, providing engaging service, creating memorable dining experiences.
Assists with ensuring that monthly financial outlook for Food & Beverage is submitted on time, on target and accurate.
Works closely with the Director of Food & Beverage in overseeing menu design, purchasing, staffing and food prep in all Restaurant operations.
Ensures proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands by monitoring & controlling payroll.
Responsible for ensuring a consistent, high quality food product and service for all events and restaurants.
Assists the Director of Director of Food & Beverage with driving innovative promotions, menus and concepts; creating a destination of choice for both Hotel and external guests.
Analyzes Food and Beverage business trends, constantly seeking out creative ways to improve and maximize margins and enhance revenues through accurate forecasts and strategies.
Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolving conflict through fair treatment policy.
Develop and implement training programs tailored for the individual restaurants (i.e. wine seminar, up selling).
Follow all safety and sanitation policies when handling food and beverage.
Other duties as assigned.

Qualifications:

Degree in Hotel/Restaurant Management or related discipline required
Previous Food & Beverage experience in a senior leadership role required
Experience working as a Food & Beverage / Restaurant Manager in a 4/ 5 Star Restaurant
Strong culinary and wine knowledge required
Strong leadership skills for motivating and leading staff
Computer literate in Microsoft Window applications required
Proven record working with budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Exceptional interpersonal, problem solving and guest relation skills
Proven team-builder with outstanding coaching skills
Clearly demonstrated ability to be innovative, creative and able to think outside the box
Previous experience working in a union environment

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 Maintenance Mechanic Engineering / Architecture 8/22/2019 [ APPLY NOW ]
logo.gif DOLPHIN HOTEL
United Arab Emirates
REF NO: M-836553
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Description :  The Maintenance Mechanic Operator will be responsible for all preventive maintenance, repairs and troubleshooting on equipment in the Hotel including Kitchen and Laundry/Valet equipment as well as mechanical areas.

Summary of Responsibilities:

Reporting to the Facility Manager, responsibilities and essential job functions include but are not limited to the following:

Good upkeep, repair and maintenance of all Kitchen equipment including, but not limited to Freezers, Coolers, Conveyors, Counters, Stoves and Hot Boxes and any other equipment or machinery in the Kitchen and Dishwashing areas.
Guest room AHU’s/HVAC(Air Handling Units/Heating, Ventilation and Air-conditioning) repair and maintenance.
Basic plumbing and electrical knowledge.
Good upkeep, repair and maintenance of Laundry/Valet equipment.
Inventory control/spare parts ordering.
Health & Safety in your work area.
Cleanliness of equipment.
Maintenance, repairs, installation and trouble shooting of Hotel’s physical plant and equipment.
If required, will assist the Engineering Dept in other trade areas as required.
Public Holiday, weekends work may be required as needed.

Qualifications:

5 years’ experience in a similar role
Industrial Mechanical certification is an asset
Refrigeration and Gas license is an asset
Excellent guest service

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