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  Job Position Job Category Posted On Action
 Hotel Manager Hospitality / Travel 8/29/2016 [ APPLY NOW ]
logo_16651.gif EXEC SOLUTIONS
United Arab Emirates
REF NO: HS-0642
 
Education :  Diploma
Experience :  5 - 10 Years

Skills :  A. SKILLS AND COMPETENCIES

1. Demonstrates strong organisation skills, is analytical and methodical in approach.
2. Highly methodical and focused on driving the optimum ROI from application management activity.
3. Is a credible subject matter expert in application management, fostering support and confidence from stakeholders at all organizational levels.
4. Strong standardization skills and able to develop and manage strategies.
5. Good general understanding of industry independent standard information technology solutions.
6. Has strong business processes acumen and able to develop compelling business cases.
7. Strong planning skills with the ability to structure activities, resources and workload in order to achieve the right outcomes.

B. PREVIOUS EXPERIENCE

1. 7+ year experience in hotel application management specifically Opera and/or Protel PMS systems.
2. Proven experience in code standardization projects.
3. Ability to coordinate multiple projects at different stages of development at once without sacrificing quality of execution.
4. Proactive, creative problem solver with a need & affinity for supporting hotel line managers and liaising with partners.
5. Strong foundation of application and interface configuration and understanding of hospitality business processes.
6. Independent individual contributor & collaborative team player.
7. Establishment of high quality documentation.

Responsibilities :  KEY ACTIVITIES

1. Day-to-day planning and oversight of hotel application configuration and general enterprise application related activities.
2. Is accountable for the management and supervision of hotel solutions projects such as new implementations, upgrades and replacements.
3. Close collaboration with operational hotel and enterprise application specialists and analysts, particular focus on the Group PMS & RMS Manager
4. Working with the functional expert specialist on the optimization of business processes using hotel solutions.
5. Liaising with solution vendors and development partners, manage partner SLAs in collaboration with enterprise application specialists.
6. Maintenance of strategic interfaces, monitoring, alerting and escalating in case of failure.
7. Establishment of standards guidelines in relation to IT set up
8. Tracking and analysis of business intelligence relevant information.
9. Executing of quality controls and audits
10. Version alignment and release bug testing before.

SPECIFIC RESPONSIBILITIES

1. Standardization of the hotel application product portfolio
2. Homogenization of codes and data on hotel level with focus on enterprise business intelligence data integration as recommended by enterprise application specialist
3. Configuring hotel applications and interfaces according to standards.
4. Improving the hotel line managers know how and appliance of standards.
5. Working with vendors, development and outsourcing partners and key application owners and stakeholders to ensure that products are tailored to our client`s business needs.
6. Drive the functional quality assurance of new and existing product and/or version release software when required. Supervising project delivery and quality.
7. Coordinating data cleansing projects.
8. Providing code and configuration standards guidelines in relation to IT set up
9. Researching and assessing solutions and new appliances.
10. Solving of complex support issues.
11. Gathering business, security and project information for delivery to direct reporting line.


Description :  
Hotel Solutions Manager

Our client is an international luxury hotel management company represented worldwide with more than 80 hotels and more than 16,000 staff members. We are urgently looking to hire a Hotel Solutions Manager for their Dubai branch and are looking for someone with 7+ years experience in hotel application management systems.
OVERALL JOB PURPOSE
With responsibility for the hotel solutions performance, this role will centrally coordinate core hotel systems configuration and implementation to achieve a high level of standardization throughout the estate.
As a vital part of worldwide Information Technology team, the Hotel Solutions Manager will act as central point of contact for all IT aspects of hotel applications including interfaces, databases, version control, new implementations, report development, security, change requests and access control. Hotel applications include amongst others the PMS system as a priority, POS system, Sales and Catering, F&B control, revenue management and CRS systems used on property, in regions and centrally.


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 Other Hospitality / Travel 8/29/2016 [ APPLY NOW ]
logo_16651.gif EXEC SOLUTIONS
United Arab Emirates
REF NO: HS-0643
 
Education :  Diploma
Experience :  5 - 10 Years

Skills :  PREVIOUS EXPERIENCE
1. 7+ year experience in digital solutions management specifically hospitality web and mobile applications.
2. Proven experience in standardization projects.
3. Ability to coordinate multiple projects at different stages of development at once without sacrificing quality of execution.
4. Proactive, creative problem solver with a need & affinity for supporting hotel line managers and liaising with partners.
5. Strong foundation of web application design, configuration and understanding of hospitality business processes.
6. Independent individual contributor & collaborative team player.
7. Establishment of high quality documentation.


SKILLS AND COMPETENCIES

1. Demonstrates strong organisation skills, is analytical and methodical in approach.
2. Highly methodical and focused on driving the optimum ROI from web and mobile application management activity.
3. Is a credible subject matter expert in product management, fostering support and confidence from stakeholders at all organizational levels.
4. Strong standardization skills and able to develop and manage strategies.
5. Good general understanding of industry independent standard information technology solutions.
6. Has strong business processes acumen and able to develop compelling business cases.
7. Strong planning skills with the ability to structure activities, resources and workload in order to achieve the right outcomes.
8. Has very strong subject matter expertise and has awareness of the latest market trends in web and mobile applications and its designs, integration architectures and technologies.
9. Is thorough and rigorous in approach and strives for the highest quality of output.
10. Proven knowledge of HTML 5 and/or other common web programming languages.
11. Proven knowledge of Typo3 and/or other common content management systems.


Responsibilities :  1. Managing technical agencies and outsource partners
2. Liaising between the Digital/Ecommerce and IT team
3. Ensure code optimization on all web platforms
4. Standardization and homogenization of the web and mobile application product portfolio and underlying technology.
5. Working with vendors, development and outsourcing partners and key solutions owners and stakeholders to ensure that products are tailored to our client`s business needs.
6. Researching and assessing solutions and new appliances.
7. Supervising project delivery and quality.
8. Advising and assisting in usability improvements to be executed.
9. Improving the hotel line managers know how and appliance of standards.
10. Ensuring Internet domain brand compliance and trends alignments.
11. Providing configuration standards guidelines.
12. Solving of complex support issues.
13. Gathering business, security and project information for delivery to direct reporting line.

KEY ACTIVITIES

1. Day-to-day planning and oversight of web and mobile solutions development, configuration and maintenance.
2. Management and supervision of web and mobile solutions projects such as new implementations, upgrades and replacements.
3. Coordination of usability and functionality testing including load testing, unit testing, regression testing and user acceptance testing.
4. Administration and advising of Internet domain standards and purchasing procedures.
5. Close collaboration with operational hotel and enterprise solutions and branding specialists as well as analysts.
6. Advising the business on the optimization of business processes using web and mobile solutions.
7. Liaising with solution vendors and development partners, manage partner SLAs.
8. Establishing standards guidelines.
9. Tracking and analysis of business intelligence relevant information.
10. Executing of quality controls and audits including QA on agency delivered code.
11. Ensuring guest data security and related application integration quality.



Description :  Digital Solutions Manager Hospitality

Our client is an international luxury hotel management company represented worldwide with more than 80 hotels and more than 16,000 staff members. We are urgently looking to hire a Digital Solutions Manager for their Dubai branch and are looking for someone with 7+ years experience in digital solutions management- specifically hospitality web and mobile applications.

OVERALL JOB PURPOSE

The digital Solutions Manager is responsible for the technical aspect of our client`s digital presence. As a vital part of worldwide Information Technology team, the Digital Solutions Manager will act as a central point of contact for all IT aspects of standard guest facing web and mobile applications including development, hosting, content distribution, interfacing, high availability, backup, version control, new implementations, report development, security, change requests and access control, both in house and agency managed. Web and mobile applications include amongst others the brand websites, the mobile websites, public facing apps, the online check-in/out, WIFI portal, HTML based confirmation letters, booking processes related messaging and guest satisfaction survey portal.


PERSONAL TRAITS

1. Business processes focused and highly motivated to achieve solutions integration targets.
2. Determined and prepared to strive for the right result for the business.
3. Analytical and articulate able to develop and present compelling and believable strategies.
4. Demonstrates the company`s behavioural competencies consistently at all times.
5. Sets the highest personal performance standards for self.
6. Plans, organizes and uses a systematic approach to get things done.
7. Manages time and resources effectively; meets mutually agreed deadlines and flags delays and obstacles.
8. Prioritizes and manages tasks through to completion.
9. Actively seeks opportunities to develop and learn.
10. Communicates openly and clearly in English, both verbally and in writing.
11. Manages conflict effectively.
12. Accepts personal responsibility to make things happen.
13. Has drive and determination to succeed.
14. Expresses confidence in own ideas and networks with others.
15. Adapts quickly and positively to new situations.
16. Is able to handles multiples tasks/projects at a time.


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 Sales & Marketing Executive Hospitality / Travel 8/29/2016 [ APPLY NOW ]
logo_16946.gif SUPER JET GROUP
United Arab Emirates
REF NO: HS-0654
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Selling, negotiation, communication
Responsibilities :  1. To maintain existing, acquire new and additional corporate accounts for achieving Sales objective by making sales calls.
2. To maintain excellent customer/client relationship and provide support and assistance ensuring that all travel requirements are handled efficiently.


Description :  
1. To make sales calls to generate new customers/client for achieving sales targets.
2. To retain existing customers/clients by proving excellent customer support in coordination with other departments in the company.
3. To develop relationships with key decision makers in target organizations for business development.
4. Identify and network with financially strong and reliable customers/clients, resulting in deeper and wider market penetration.
5. To identify and deal with market change/competition.
6. To liaison with Sales & Marketing Manager to develop plan to promote and obtain high yield commercial accounts to achieve Companys objectives.
7. To maintain record of sales calls and prepare reports on regular basis.
8. To develop and maintain the collaborative relationship with corporate companies and interested parties.
9. To efficiently generate the cash flow (collections) and achieve the collections targets.
10. Assists in reconciliation of accounts & collections in coordination with Finance Department.
11. Ensure sales target are met in coordination with other team members.


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 E-marketing Executive Hospitality / Travel 8/29/2016 [ APPLY NOW ]
logo_16946.gif SUPER JET GROUP
United Arab Emirates
REF NO: HS-0653
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  
1. E-commerce, Digital marketing, SEO, Social network.
2. Having good written and spoken communication abilities.
3. Being self motivated and flexible.
4. Having critical thinking.
5. Being able to work on several projects at the same time.
6. Having networking abilities.
7. Being able to understand social media.
8. Having problem solving skills.

Responsibilities :  
1. Creating and sending email campaigns.
2. Optimizing web content for SEO strategies.
3. Updating social media profiles.
4. Advising about new trends.
5. Managing the development and launch of display advertisements.
6. Responsible for generating revenue through e-commerce platform.
7. Responsible for building up e-commerce platform.
8. E-commerce and e-marketing expert - Filipino candidate only


Description :  We are looking for an E-commerce and e-marketing expert - Filipino candidate only

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 Waitress Hospitality / Travel 8/29/2016 [ APPLY NOW ]
logo_17023.gif SPIN DUBAI
United Arab Emirates
REF NO: HS-0656
 
Education :  Higher Secondary
Experience :  1 - 5 Years
Responsibilities :  
1. Great guests and make them feel comfortable.
2. Learn menu items and be able to describe them appropriately to guests.
3. Take beverage and food orders.
4. Deliver beverages and food in a timely manner.
5. Check-in with guests to ensure that everything is going well.
6. Clear dirty dishes from table.
7. Refill beverages throughout the meal.
8. Deliver guests bill and thank them for dining at the restaurant.
9. Work with other servers and be a team player.


Description :  
1. We are looking for qualified Waitress for our establishment.
2. You will require minimum 2 years of experience in Food and Beverage.
3. Immediate requirement. Good Salary package.


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 Other Hospitality / Travel 8/29/2016 [ APPLY NOW ]
logo.gif THE CLARIDGE''SHOTEL LONDON
United Kingdom
REF NO: HS-0775
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Relocation Eligible: Yes (Relocation may be considered within company parameters).
Degree holder would be an added advantage.
Minimum One (1) year working experience preferred.
Computer skills (Microsoft Office - Excel and Word) would be an added advantage.
Self-motivated and relationship-building abilities with co-workers.
Goal-oriented with the ability to multi-task under pressure in fast-paced work environment.


Description :  Cafe Attendant :

Caf attendants handle a wide array of duties related to serving and cleaning the establishment in which they work. Responsibilities of attendants often vary by caf, but most are responsible for removing dirty dishes, glasses, silverware and napkins from a table or booth. Those who work in smaller establishments such as coffee shops, on the other hand, may need to collect and throw away used cups and wipe down counters.



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 Other Hospitality / Travel 8/29/2016 [ APPLY NOW ]
logo.gif THE CLARIDGE''SHOTEL LONDON
United Kingdom
REF NO: HS-0776
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Relocation Eligible: Yes (Relocation may be considered within company parameters).
Degree holder would be an added advantage.
Minimum One (1) year working experience preferred.
Computer skills (Microsoft Office - Excel and Word) would be an added advantage.
Self-motivated and relationship-building abilities with co-workers.
Goal-oriented with the ability to multi-task under pressure in fast-paced work environment.


Description :  Entertainment Manager :

An aspiring entertainment business manager must be adept at social networking. Building and maintaining contact bases for clients are a large part of the job as well as assuring that the contacts keep the clients top-of-mind. Much of a manager's day is spent on the phone arranging appearances and seeking engagements.

Communication and reasoning skills need to be above-average for this occupation. The manager must be able to assess the client's abilities from talent to physical condition in order to book engagements that will showcase rather than over-tax. The manager should also be able to discern which types of formats will highlight the client's particular talents and keep the client from over-reaching. The business manager should be willing to offer support and encouragement while maintaining a firm but pleasant demeanor in the course of dealing with clients who may have fragile egos or be slightly temperamental. Personal resiliency is an asset for entertainment business managers.

Managers should be able to properly advise clients on financial issues as well. Whether they handle the client's finances personally or recommend accountants, they must keep the client's best interests in mind. Along with personal financial advice, the business manager must balance performance costs against the client's income. For example, the manager must be able to estimate whether payments for crew and equipment related to a performance will run higher than the payments received. This can be especially difficult at times when house receipts or net percentages are part of the contractual agreement.

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 Other Hospitality / Travel 8/29/2016 [ APPLY NOW ]
logo.gif THE CLARIDGE''SHOTEL LONDON
United Kingdom
REF NO: HS-0777
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Relocation Eligible: Yes (Relocation may be considered within company parameters).
Degree holder would be an added advantage.
Minimum One (1) year working experience preferred.
Computer skills (Microsoft Office - Excel and Word) would be an added advantage.
Self-motivated and relationship-building abilities with co-workers.
Goal-oriented with the ability to multi-task under pressure in fast-paced work environment.

Responsibilities :  The Marketing and Promotions Coordinator would assist Account Executives (AEs) in their
marketing and promotions coordination efforts. Tasks include: gathering information on leads,
preparing client presentations, coordinating event logistics; and creating re-caps for events and
campaigns.


Description :  Promotions Coordinator:


Gathering information on leads to assist the AE in contacting prospective customers
Coordinating between various Univision divisions in developing creative client presentations,
including preparing a first draft of the presentation materials, reviewing presentations with AE's,
and making adjustments as necessary
Acting as liaison with the client and the promotions group to execute promotions campaigns,
including coordinating logistics for all grass roots events and local promotions
Creating event, online campaigns and promotions recaps
Other administrative tasks (e.g., preparing online performance reports, answering calls)



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 Conference Coordinator Hospitality / Travel 8/29/2016 [ APPLY NOW ]
logo.gif THE CLARIDGE''SHOTEL LONDON
United Kingdom
REF NO: HS-0778
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Relocation Eligible: Yes (Relocation may be considered within company parameters).
Degree holder would be an added advantage.
Minimum One (1) year working experience preferred.
Computer skills (Microsoft Office - Excel and Word) would be an added advantage.
Self-motivated and relationship-building abilities with co-workers.
Goal-oriented with the ability to multi-task under pressure in fast-paced work environment.


Description :  Conference and Event Planner :



Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.



Confer with staff at a chosen event site to coordinate details.



Inspect event facilities to ensure that they conform to customer requirements.



Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.



Organize registration of event participants.



Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.



Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.



Review event bills for accuracy, and approve payment.



Evaluate and select providers of services according to customer requirements.



Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.



Plan and develop programs, agendas, budgets, and services according to customer requirements.



Hire, train, and supervise volunteers and support staff required for events.



Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.



Maintain records of event aspects, including financial details.



Conduct post-event evaluations to determine how future events could be improved.



Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.



Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.



Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.



Develop event topics and choose featured speakers.



Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.



Design and implement efforts to publicize events and promote sponsorships.



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 Security Personnel Hospitality / Travel 8/29/2016 [ APPLY NOW ]
logo.gif THE CLARIDGE''SHOTEL LONDON
United Kingdom
REF NO: HS-0779
 
Education :  Higher Secondary
Experience :  1 - 5 Years

Skills :  Relocation Eligible: Yes (Relocation may be considered within company parameters).
Degree holder would be an added advantage.
Minimum One (1) year working experience preferred.
Computer skills (Microsoft Office - Excel and Word) would be an added advantage.
Self-motivated and relationship-building abilities with co-workers.
Goal-oriented with the ability to multi-task under pressure in fast-paced work environment.


Description :  SECURITY OFFICER :

1. Provide a professional, efficient, and approachable security service with associated
switchboard and reception duties, maintaining a high level of customer service to staff and
visitors at all times.
2. Carry out internal and external patrols, day and night to ensure a safe and secure
environment, recording maintenance issues, potential breaches of security or unusual
occurrences in the Daily occurrence book.
3. To provide visitors to the Hall with helpful advice, guidance and information and if not able
to do so, direct to other members of staff who can assist.
4. Ensure that those who should not be granted access to the Hall are professionally and
politely prevented from gaining access or escorted from the building.
5. Provide support in an emergency or evacuation situation, in a calm and professional
manner. Actively provide information to any emergency services when requested to do so.
6. As part of the team undertake regular testing of fire alarms and other security
equipment, completing the appropriate logs, and notifying the Security Supervisor or Head
of Operations of any issues of malfunctioning equipment.
7. Ensure and regularly check that the Halls fire exit doors are maintained free of
obstructions and that the chains are removed when the Hall is occupied, reporting any
defects or maintenance issues as appropriate.
8. Monitor and respond immediately to alarm system activation's to check designated areas
of concern. Effectively use the Halls PA system to notify Hall staff and patrons of
situations or actions required of them.
9. Ensure that the Halls CCTV system is professionally, effectively and sensitively monitored
in compliance with the Halls agreed standards.
10. Conduct individual bag or property searches, if directed to do so by the Duty Manager or a
senior manager.
11. Ensure the effective control and maintenance of keys and security equipment including
any equipment e.g. radios.

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