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 Other Tech Contract / Information Technology 2/24/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TC-0643
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Skills and Experience:
Deep knowledge of Cisco UCCE/CVP technologies [Cisco UCM, CVP, Unity, ICM] or other related contact center hardware and software
5+ years Project Management experience within a consulting environment
3 to 5 years strategic development experience with evidence of significant client impact; strong relationships, influence over direct and value creation
Experience leading multiple teams ranging in size from 3 to 30 people
Hands on experience producing functional and or technical design deliverables defined by formal structure methodology
Superb written and verbal communication and listening skills
Keen attention to detail
Proficiency in Microsoft Word, Excel, PowerPoint, Visio and Microsoft Project


Description :  IVR / Contact Center Technical Project Manager

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.
As a Technical Project Manager you will be responsible for the management and direction of multiple, large, complex projects with a focus on Cisco UCCE/CVP Architectures. If you have a deep knowledge of Contact Center technologies and experience leading overall implementations of projects, we want to talk to you!
Primary responsibilities:
Manage the overall delivery relationship with clients
Frequent and direct contact with senior level managers, directors and executives to provide technical expertise and project status
Lead overall implementation of medium to large projects, with team sizes varying from 3 to 30 people [eLoyalty staff, contractors, client resources and vendors]
Develop weekly status reports providing project progress and issues to client and account team
Develop financial reporting dashboards providing project financial status to client
Manage the design and define metrics used to indicate level of business case benefits
Identify and participate in implementing methods necessary to capture identified benefit metrics and business case to support project
Support project VP in reviewing invoices for accuracy

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 Other Tech Contract / Information Technology 2/24/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
Canada
REF NO: TC-0644
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Preferred Technical skills and Experience:
2+ years configuring and supporting complex Cisco IPT solutions with Cisco Unified Call Manager, Cisco Unity Voice Mail, Cisco ICM (IPCC, CVP, and CTIOS)
Strong experience troubleshooting Cisco Routers and Switches (2600 and 3800 series)
Cisco CSS deployment and support experience
UCCE (IPCC) Enterprise script, design, deployment and/or support experience
H.323, SIP and/or MGCP deployment and support experience
Demonstrated ability to perform complex problem isolation within
Telecommunications infrastructures: FXO/FXS/PRI/T1/DS3 Circuits & Signaling Protocols
Prior experience designing, administering, or supporting LAN/WAN [HSRP, QoS, VLANs, Bandwidth modeling] and VoIP infrastructures
Experience configuring and troubleshooting Voice Gateways/Gatekeepers
SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis helpful
Cisco Emergency Responder (CER) a plus
Cisco Certifications (i.e., CCNA, CCNP, CCIE, etc.,)
Excellent documentation, presentation, and problem solving skills
Excellent communication skills and client-facing skills
Work and collaborate with project teams consisting of eLoyalty Professional Services staff, client
Provide mentoring and support to junior support staff members


Description :  Cisco IPT Escalation Engineer - British Columbia Region, Telecommute

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our Integrated Contact Solutions. We are a Cisco Gold Preferred partner and provider of VoIP UCCE solutions and services and attribute our success to our talented team of professionals who are passionate about the drive for results and providing our clients best in class service with Contact Center solutions. As part of our Managed Services, you will help drive, deliver and support our premier solutions and service offerings around complex, self-service, enterprise-level Contact Center technologies.

We are currently seeking an experienced Cisco IPT Escalation Engineer. In this role you will work with our enterprise level clients providing troubleshooting expertise primarily in Cisco IPT solutions involving the Unified Contact Center Enterprise product suite. You will leverage your knowledge and experience with problem resolution of CVP applications, IP/IVR systems, Cisco Call Managers, Cisco Unity, SIP and Voice Gateways including:
SIP, MGCP and H.323 protocols
Voice Gateway and Gatekeeper support and administration
ICM (IPCC, CVP and CTIOS) support and administration
IP Telephony Solution Design and support

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 Other Tech Contract / Information Technology 2/24/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: TC-0645
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Skills & Experience Requirements:

5 to 7 years experience deploying, supporting, and administering VMware in large virtual server infrastructure environments
Solid understanding and good experience of networking technologies including AD, DNS, WINS, and DHCP.
2+ years experience supporting and working with Cisco UCS B series blade server chassis and Cisco UCS Manager 2.0 or later.
Familiarity and experience with Cisco, HP or Intel server hardware, firmware, BIOS, RAID, server backups and server security.
Experience working with EMC VNX and/or VMAX SAN infrastructure
Experience working with Cisco MDS Fiber channel switches
Experience working with Citrix NetScaler or ACE Load balancers
Experience with Virtual Desktops using VDI or Citrix.
Must possess strong problem solving and troubleshooting skills in supporting enterprise level clients
Must possess logical and methodical problem solving skills as well as the ability to communicate and justify the resolution process where necessary.
VCP, MCSA or MCSE certifications preferred

Nice to have experience but not mandatory

Experience in a service, support or technical delivery role for:
Cisco Intelligent Contact Management (ICM) / IP Contact Center (IPCC) / UCCE Unified Contact Center Enterprise (UCCE) solutions and integrations
Cisco IP Telephony (IPT) / Cisco Unified Communications Manager (UCM) (CallManager (CCM)) / Voice Gateways solutions and integrations
Ciscos Customer Voice Portal (CVP) or third party IVR / VRU solutions and integrations
Telecommunications Maintenance & Administration on any major PBX / ACD / IP Telephony platform (Aspect, Avaya, Nortel, etc) and/or integration with Cisco Intelligent Contact Management (ICM)

Responsibilities :  Role Responsibilities:
Responsible for maintaining the VMware ESX infrastructure for virtual servers and desktops within global data centers in support of the hosted cloud solution service offering for eLoyaltys enterprise clients.
Will work with a team to help support Cisco UCS B series blade server chassis
Shared responsibility and highly skilled at providing Windows Server Administration and Support(2003 and 2008) at the enterprise level
Responsible for producing high quality deliverables in a timely fashion.
Provide technical assistance to help resolve issues relating to a variety of enterprise technologies.
Work with vendors / cross team engineering group/s to provide solutions to complex issues.
Self motivated engineer who is able to prioritize projects, issues and tasks and work under minimum supervision.
Lead and/or contributes as a team member on strategic projects


Description :  VMware Administrator -- Austin, Texas

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our Cisco Hosted solutions. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our enterprise level clients.

We are currently searching for an experienced a Senior Systems Administrator preferably located in the Austin or Denver area. The ideal candidate will have experience supporting virtualization solutions for enterprise environments and will have experience with virtualization software, SAN infrastructure, and datacenter networking. You will be part of a team providing a first in class, hosted collaboration solution for our enterprise business clients.

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 Other Other 2/22/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: OTH-0627
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  QUALIFICATIONS:
At least 2 years experience working in a sales and service-based role in a call centre or retail environment
Experience in a high volume and fast paced environment which is structured and monitored
Abilityto research & understand consumer motivation
Abilityto transfer insights into our organizations business context, to frame them inaction-oriented terms that can create business value
Previous experience in coaching and mentoring
Degree holder from a reputable institution of higher learning preferred
Proficient with Excel and PowerPoint
Responsibilities :  RESPONSIBILITIES:

Provide targeted analytics/ diagnosisin order to improve the customer experience and drive operational KPIs
Summarize the information gathered from call evaluations performed by theCustomer Insight Consultants providing additional insight and level of detailas necessary
Ensure the quality of customer insight data collected by the team by leadingcalibration sessions to ensure accuracy and consistency of data collected ismaintained at a high level
Manage workload to ensure deadlines are met and targeted call listening volumesare achieved
Participate in leadership forums providing inputs from a customer insightperspective
Manage performance of CustomerInsight Consultants while in rotation
Ability to transfer insights into ourorganizations business context, to frame them in action-oriented terms thatcan relate business value

Description :  CUSTOMER INSIGHT LEAD

Telstra strives to serve and know its customers better than anyone else and is investing in key employees to lead our company in viewing the big picture through finding the relationships between disparate arenas such as trends, insights, patterns within or across data, and the role of influences/influencers on decision-making. We need customer-driven professionals whopossess an intuitive understanding of what its like to walk in the shoes ofthe customer, to see the world through their eyes, to feel the way theyexperience things.

This key role will lead the way indeveloping and implementing a methodology to understand the reasons whycustomers call Telstra while drawing insights about how better to deliver thoseneeds.

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 Other Other 2/22/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: OTH-0628
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  QUALIFICATIONS:


At least 2 years experience working in a sales and service based role in a call centre or retail environment;
Experience in a high volume and fast paced environment which is structured and monitored;
Six Sigma certification is an advantage with at least 2 years of working experience in Continuous Improvement, Change Management, Process Improvement, or Project Management
Experience in analysing and reporting data
Experience in a coaching, managing, mentoring role
Degree holder from a reputable institution of higher learning preferred
Proficient with Excel and PowerPoint

Responsibilities :  RESPONSIBILITIES:

Helps drive innovation, continuousimprovement and behavior changes, all aimed at enhancing the customerexperience
Lead the execution of continuous improvement initiatives at the site
Assist in ongoing programs of work to drive the behavioral changes that arevital to increasing advocacy of driving a continuous improvement culture
Serves as a change agent for identifying customer pain points andopportunities to improve customer service be it people, process, product ortechnology.
Coach site leaders in how to apply& manage with CI tools and methods
Identifies critical processes andreview of evaluation criteria for identified opportunities
Guides the team to determine whetherincremental improvement or reengineering should be considered
Defining constraints and availableresources for the team; or removing constraints and barriers to team efforts


Description :  CONTINUOUS IMPROVEMENTLEAD

Telstra strives to serve and know its customers better than anyone else and is investing in their people to be a key part of leading this focus. A key role is the Continuous Improvement Lead who will guide the way in executing initiatives to improve customer outcomes and driving customer advocacy based on team insights and opportunities through the use of improvement models and appropriate analytical tools; productive group dynamics, and commit to the philosophy of process improvement.

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 Sales Representative Sales 2/22/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
Ireland
REF NO: SL-1373
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Requirements
A successful Inside Sales Representative will have a minimum of 1 year sales experience with a proven track record and a strong desire to exceed expectations and sales initiatives. Additionally you will need:
Ability to speak, read and write fluent English
Ability to speak, read and write fluent French
High school diploma required; four year degree a plus
Exemplary communication skills and superior listening skills
Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment
Highly motivated and goal-oriented
Takes direction well while also demonstrating leadership capabilities
Creative decision making skills and proven ability to work independently
Strong attention to detail and follow-up skills
Knowledge of MS Excel and Office and basic use of voicemail and electronic mail systems

Responsibilities :  Job Responsibilities
In addition to demonstrating sales and business development expertise, our Inside Sales Representatives have additional responsibilities, including:
Contacting existing customers via telephone and email on a daily basis
Consulting with clients to provide the best solution for their business goal
Building customer relationships and managing accounts while increasing program revenue
Developing accounts and growing strategic relationships
Using existing client data to provide custom recommendations tailored to client goals
Processing orders set by the customer regularly
Other related duties as assigned.


Description :  French-English Bilingual Inside Sales Representative - Reprsentant Commercial Sdentaire Bilingue Francais-Anglais (01BG1)


TeleTech is offering you an astounding opportunity to represent an online Search Engine Giant. You will work as part of a team of top class sales professionals, growing and developing your extensive client base in an innovative and fast paced environment.
As an Inside Sales Representative, you will be part of an award-winning sales and business development team for one of the worlds fastest growing companies.
If you are fluent in English and French, highly motivated, enthusiastic, and driven by results, this may just be the career youve been seeking. Our current staff has an average tenure of nearly double that seen in similar customer service environments. In other words... once you join, you'll find a home. Our employees say they particularly appreciate...
Sharing Technical & Computer Savvy Skills
Multicultural Team
Ability to immerse yourself and your family into an English-speaking environment,
while working closely with others with similar cultural backgrounds
Relocation Assistance





Benefits package
Having a successful sales track record while providing outstanding customer service and business development can be challenging, so we offer our Inside sales Representative a competitive salary and benefits package that includes:
Competitive annual base salary plus bonus based on performance
Excellent relocation package to assist you in moving to Dublin (Including flight assistance and 7 Nights hotel accommodation).
Continuous paid training on the latest technology
Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
Private Pension and Life assurance
On site canteen
2O annual leave days + 9 statutory days entitlement
Potential for rapid advancement in many fields, and throughout 17 countries!
About TeleTech
As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.



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 Sales Representative Sales 2/22/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
Poland
REF NO: SL-1374
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Requirements

A successful Inside Sales Representative will have a minimum of 1 year sales experience with a proven track record and a strong desire to exceed expectations and sales initiatives. Additionally you will need:

Ability to speak, read and write fluent English
Ability to speak, read and write fluent German
High school diploma required; four year degree a plus
Exemplary communication skills and superior listening skills
Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment
Highly motivated and goal-oriented
Takes direction well while also demonstrating leadership capabilities
Creative decision making skills and proven ability to work independently
Strong attention to detail and follow-up skills
Knowledge of MS Excel and Office and basic use of voicemail and electronic mail systems

Responsibilities :  Job Responsibilities

In addition to demonstrating sales and business development expertise, our Inside Sales Representatives have additional responsibilities, including:

Contacting existing customers via telephone and email on a daily basis
Consulting with clients to provide the best solution for their business goal
Building customer relationships and managing accounts while increasing program revenue
Developing accounts and growing strategic relationships
Using existing client data to provide custom recommendations tailored to client goals
Processing orders set by the customer regularly
Other related duties as assigned.


Description :  German-English Bilingual Inside Sales Representative - Deutsch-English Zweisprachige Inside Sales Representative (01AU7)
Krakow, Malopolskie, Poland PL


Are you a fan of Google? Do you love Google products? Are you passionate about the web and new technology?


TeleTech is offering you an astounding opportunity to represent Google, the online Search Engine Giant. You will work as part of a team of top class sales professionals, growing and developing your extensive client base in an innovative and fast paced environment.


As an Inside Sales Representative, you will be part of an award-winning sales and business development team for one of the worlds fastest growing companies.

If you are fluent in English and German, highly motivated, enthusiastic, and driven by results, this may just be the career youve been seeking. Our current staff has an average tenure of nearly double that seen in similar customer service environments. In other words... once you join, you'll find a home. Our employees say they particularly appreciate...

Sharing Technical & Computer Savvy Skills

Multicultural Team

Ability to immerse yourself and your family into an English-speaking work environment,
while working closely with others with similar cultural backgrounds

Relocation Assistance



About TeleTech

As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America.


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 Other Accounting / Finance 2/22/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
Philippines
REF NO: ACC-0447
 
Education :  Bachelors Degree
Experience :  1 - 5 Years
Responsibilities :  Essential Duties & Responsibilities:
Invoicing:
Reading and comprehending complex contracts
Interpreting contract requirements and translating those requirements into an invoice template. Strong English comprehension and reading comprehension skills are a requirement to successfully execute this responsibility.
Reviewing and validating contract components
Gathering operational data from various reporting systems
Updating & maintaining relevant billing data in financial systems
Validating invoicing data provided by Operations this will require significant verbal and written communications with Operations. Strong speaking and writing skills are a requirement to successfully execute this responsibility.
Ensure that all charges are billed completely and accurately
Communicating with Operations staff regarding program specifications.
Communicating with the client regarding disputes, collections, and billing clarifications.
Developing invoicing for new clients, reviewing contracts, identifying the source of billing elements, and establishing effective monthly processes.
Maintaining process documentation and compliance with those processes.


Description :  Billing Operations Analyst (01BDU)
Makati City, Metro Manila, National Capital, Philippines PH

This position is responsible for all phases of billing administration for a portfolio of accounts. Responsibilities include evaluating contracts, gathering reporting data, producing complex excel templates, validating information and applying appropriate accounting treatment.


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 Other Human Resources 2/22/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: HR-0242
 
Education :  Masters Degree
Experience :  1 - 5 Years

Skills :  Professional Experience/Qualifications:

In-depth knowledge and awareness of global staffing strategies, people development, building high performance talent acquisition teams and recruitment outcomes with a track record of success in recruiting finance, accounting, legal and human capital professionals across the globe.
Strong technical and leadership skills in staffing and recruiting management across a matrixed and geographically dispersed company, with knowledge of world-class recruitment practices and technologies
Experience in using and optimizing an applicant tracking system (ATS). Deep expertise with Taleo and LinkedIn is a plus
Proficiency in use of technology platforms, recruiting tools and communication strategies to help lead and organize global and matrixed teams to deliver high-volume professional/enterprise recruiting solutions
Bachelors Degree in Business, or HR required, along with 10+ years of progressive executive HR leadership experience with an emphasis on Talent Acquisition, with at least 5 years as the #1 or #2 TA executive, preferably in a fast-paced global business services/technology company. MBA or other advanced degree is a plus.
Demonstrated success in managing people and projects to deliver results under tight deadlines
Experience with workforce planning principles, application and strategies
Experience with vendor management and cost saving initiatives
Knowledge of employment branding strategies and campaigns
Knowledge of and experience with the latest Talent Acquisition technology (Taleo, Oracle, Jive, LinkedIn, Social Networking, SEO, etc)
Knowledge of pre-hire selection assessments use, application and legal requirements
Knowledge of global relocation programs and policies


This role will also include accountability for developing a clear understanding of what "top talent" looks like for Professional/Enterprise employees across TeleTech, including defining how to attract/select/retain talent that best aligns with TeleTechs newly published Purpose, Vision, Mission and Values. In this role, the VP Global TA will work across the functional leadership teams to develop compelling employee value propositions and sourcing strategies (including employee referral programs) to recruit passive, high-impact talent that strengthens the Company during a period of growth and transformation.

Responsibilities :  Key Responsibilities:

As a player/coach, personally leads some of the most senior and/or challenging talent requirements across Professional/Enterprise Services.
Works closely with senior business leaders, including CEO and Executive Committee to identify executive talent needs and oversee the identification, assessment and selection of external executives.
Consults with business unit leaders in developing and integrating diversity and talent goals and strategies into all business planning processes and practices. Additionally, provides reports and metrics in support of the organizations external and internal talent acquisition initiatives, including the ROI of programs on internal career mobility, professional referrals, and social media recruitment.
Drives the development of talent marketing plans to build a broad pool of internal and external talent (including employee referral, job boards, diversity outreach, university recruiting, professional groups, etc). Performs required analytics to continually improve and refine the most successful sourcing tools/strategies/target recruitment environments.
Publishes recruitment dashboards for professional/enterprise services built upon a foundation of objective data (e.g. positions filled, cost per hire, time to fill, quality of hire, interview to hire ratio, diversity, etc.).
Serves as the subject matter expert on employment brand awareness and implement, measure and monitor metrics that impact TeleTechs branding strategies.
Responsible for TA reporting and analytics managed through all ATS systems for all professional & enterprise services roles.
Develops annual recruiting plans and channels (events, social media, university recruitment, direct campaigns, 3rd party relationships, retained partners, etc.)
Develops competitive college and graduate level recruitment strategies, execute annual internship programs and participate in new technology venues to attract progressive talent and future leadership pipelines (e.g., hack-a-thons, etc.).
Acts as a strong partner to business leaders to provide consultation on talent acquisition strategies and challenges. Develop effective working relationships with leaders at all levels of the organization. This leader will be highly strategic yet a strong operator.
Introduces new and/or improved methodologies for attracting, assessing and selecting the best talent.
Manages assessment tools geared at the correlation of key competencies and the prediction of success.
Leverages project management skills to achieve desired goals through organization scorecards/analytics.
Continuously reviews and adjusts the recruitment process and resources to achieve optimal results. Evaluates continuous productivity and quality metrics.
Reviews/assesses applicant tracking system and other technology platforms to ensure they meet organizational requirements, making recommendations for any necessary changes.
Develops and applies scorecard metrics and key performance indicators to assess the effectiveness of the recruiting efforts and turnover in the organization. Provide the organization with time sensitive performance metrics and seek feedback regarding the effectiveness of the talent acquisition team.


The VP, Global Talent Acquisition has accountability for ensuring the overall service delivery in defining and fulfilling the recruitment requirements for TeleTechs Professional & Enterprise Services populations. Working through a leadership team of Global TA Directors, s/he will consult closely with their client organization(s) to define workforce requirements, build and implement recruitment plans to ensure the timely delivery of high quality talent solutions, and stay completely in tune with their clients needs in a fast-paced rapidly changing entrepreneurial environment. S/he will also be responsible for synthesizing the results of each of the recruitment teams into an integrated Dashboard/Scorecard for regular reporting to the Executive Committee and Board on the results of the Global Professional/Enterprise Talent Acquisition organization.


Description :  Vice President, Global Talent Acquisition - Professional & Enterprise Services (01BDA)
Englewood, Colorado, United States US


Global Talent Acquisition Vice President Professional & Enterprise Services

Location: Englewood, Colorado


TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled customer experience business solutions. TeleTech offers an integrated platform that combines consulting, technology, care and growth services to simplify and personalize interactions that build deep engagement between people and brands. This holistic, multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth.

Our capabilities include:

Consulting: Using proprietary methodologies, we help you understand the economic value of an exceptional customer experience and build the roadmap to deliver it.
Technology: Technology has the power to give your customers what they want: A seamless experience. We provide the tools and best practices to deliver it anytime, anywhere and on any device.
Care Services: Every time a customer interacts with your company it is an opportunity to build long-term value and enhance your brand. We bring the people, processes and technology together to make sure you do.
Growth Services: Engagement is the path to revenue growth. We guide the way with analytics, technology and sales acumen.

Position Summary:

The Vice President, Global Talent Acquisition is responsible for designing and executing the recruitment strategy for TeleTechs Professional & Enterprise Services functions.

Reporting to the SVP & Chief Talent Officer, this is a player/coach role that requires a responsive, strategic and client-facing individual who will be viewed by their clients as a trusted advisor to facilitate the attraction, selection and retention of top talent for their organizations.

The VP, Global Talent Acquisition will have responsibility for the global sourcing, assessment and selection strategies and implementation for all professional positions across the organization. This person will serve as the primary advisor to company leadership on talent acquisition initiatives and will be central in promoting TeleTechs ability to identify, attract diverse talent at all levels of the organization.

This role is responsible for delivering an extraordinary candidate and hiring manager experience and will participate in the development of recruitment strategies at all levels and programs to support business operations throughout TeleTechs business divisions and corporate headquarters.

Direct reports to the VP Global TA include Practice Leaders responsible for leading TA for each of the key functions/business segments (e.g., Global Markets & Industries, Finance/Admin/Human/Capital, Technology/Consulting, etc), as well as teams responsible for TA reporting/process analytics/candidate experience).

The chosen candidate will demonstrate skills of a person who welcomes challenges, while delighting in developing solutions to those challenges. This person must possess strong organizational skills, as well as a commitment to quality, accuracy, timeliness and results. The person stepping into this role will incorporate measurement mechanisms to gauge the effectiveness of their strategies, using such metrics to guide follow-up actions that ensure the delivery of sustainable and measurable business outcomes.

A successful candidate will have 10+ years of progressive talent acquisition experience, with a minimum of 5 years in a senior leadership (#1 or #2 TA Executive for a global company) role. This person must have broad recruiting, assessment and talent acquisition experience with progressively more responsibility in leadership roles. Progressive experience in HR Business Partner roles in addition to Talent Acquisition is even more desirable. In addition to the requisite experience in talent acquisition, the incumbent must demonstrate strong business savvy and financial acumen.


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 Sales Representative Sales 2/22/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
USA
REF NO: SL-1375
 
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Requirements

The B2B Sales Representative must have a desire to meet revenues goals and have outstanding telephone etiquette.

Additional requirements include:

1 year of sales experience required; retail sales experience acceptable
B2B sales experience, preferred
Exceptional written and verbal communication skills
High School or equivalent required; a college degree, a plus
Ability to navigate through several web applications simultaneously
Competency using MS Office Windows
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment

Company Overview

TeleTech Holding, Inc is a leading global provider of data-driven, technology-enabled services that puts customer engagement at the core of business success. The Company offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for Global 1000 clients and their customers.

They are also our parent company. We are Revana, a leader in outsourced sales and marketing solutions. Our global team has a reputation for service excellence. We have the industrys most sophisticated marketing automation platform and sales analytics engines.

Responsibilities :  Job Responsibilities

The B2B Sales Representative will be engaging in outbound sales, business development and marketing as you succeed in prospecting and developing
accounts.

Additional responsibilities include:

Contacting new leads and nurturing existing customers
Introducing clients to the best technology products and services provided by industry leaders
Building long-term customer relationships


Description :  B2B Sales Representative (Outbound Sales)

Dynamic, verbally gifted, aggressive Business to Business Sales Professionals, here is your opportunity to reap the rewards of your customer service driven, results oriented approach! Warm Leads Provided! We are looking for fantastic people like you for our North Phoenix, AZ location! We are Revana, a leader in outsourced sales and marketing solutions serving some of the worlds most prestigious brand names. We are seeking Outbound B2B Sales Representatives.

This is an exciting and rewarding opportunity to help our Fortune 500 clients build their business. You will be supporting clients for our partners in many industries, such as telecommunications, media, retail, credit and financial services, technology, automotive, and shipping. Positions are available immediately. Walk-ins are welcome Monday to Friday, 9am-3pm and members of our Revana team will be available to administer candidate assessments and onsite interviews.

We offer the following to successful candidates:

Competitive salary + lucrative commission structure
Advancement and Career Opportunities
Award-winning Recognition and Incentive Program
Medical and Dental Insurance Programs
Tuition Reimbursement & Retirement Planning
Paid Time Off
Ongoing Training and Development
Discounts at many major retailers & restaurants
Casual dress code

We are a company filled with high energy people with a willingness to put the clients needs first. Our ideal candidate loves sales and marketing and is ready for the exciting, fast-paced career where you can go as far as your ambitions will take you. This is your opportunity to be rewarded for your motivation, passion, integrity and results.



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