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 Sales Representative Sales 2/22/2020 [ APPLY NOW ]
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REF NO: SL-1376
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What were looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at Revana. Of course, there are some other requirements too. These include:
6 months experience required; retail sales acceptable
Call center experience preferred
Outstanding telephone and customer service etiquette
Exceptional written and verbal communication skills
High school or equivalent required; college degree a plus
Ability to navigate through several web applications simultaneously
Competency using Microsoft Windows

Responsibilities :  Becoming a Member of the Revana Team means:
Helping our Fortune 500 clients build their businesses
Nurturing existing business
Prospecting and developing accounts
Contacting new leads
Introducing customers to the best technology products and services provided by industry leaders
Building long-term customer relationships

What we offer:
Competitive salary + lucrative commission structure
Advancement and Career Opportunities (we promote from within whenever possible)
Award-winning Recognition and Incentive Program
Medical and Dental Insurance Programs
Tuition Reimbursement & Retirement Planning
Paid Time Off
Ongoing Training and Development
Discounts at many major retailers & restaurants
Casual dress code

Being a Revana Business Sales Representative can be an exciting, fast-paced career where you can go as far as your ambitions will take you. Revana is looking for people who LOVE making sales and business growth happen. We are a company filled with high energy people with a willingness to put the client's needs first.

Description :  Customer Service and Sales Representative

Sales at its finest.... Revana represents many of the world's top brand name companies. Want to give your career in sales a true kick start. This is the place.

We are looking for sales professionals to join our team.

You will receive warm leads and build your business base. Support customer of our client companies in many industries, such as telecommunications, media, retail, credit and financial services, and technology. Business-to-business professional sales.

 Sales Representative Sales 2/22/2020 [ APPLY NOW ]
logo_16983.gif TELETECH
REF NO: SL-1377
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Requirements

The Business Sales Representative must have a desire to meet revenues goals and have outstanding telephone etiquette.

Additional requirements include:

1 year experience in any of the following: ( Retail management; B2B sales; Online Advertising such as SEO, SEM, PPC, or similar technology), or Marketing internship or Marketing education
Exceptional written and verbal communication skills
High School or equivalent required; a college degree, a plus
Ability to navigate through several web applications simultaneously
Competency using MS Office applications
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment

Responsibilities :  Job Responsibilities

The Business Sales Representative will be engaging in outbound sales, business development and marketing as you succeed in prospecting and developing accounts.

Additional responsibilities include:

Contacting new leads and nurturing existing customers
Introducing clients to the best technology products and services provided by industry leaders
Building long-term customer relationships

Description :  Business Sales Representative (Outbound Sales for Largest Social Media Company)

Success oriented individuals; we are looking for fantastic people like you! Warm Leads Provided! We are Revana, a leader in outsourced sales and marketing solutions serving some of the worlds most prestigious brand names. We are seeking Business Sales Representatives.

This is an exciting and rewarding opportunity to help our Fortune 500 clients build their business. This position is for an outbound program supporting the largest social media company in the world. You will be contacting new leads and existing customers for the purpose of developing a buying relationship with them. Positions are available immediately. Walk-ins are welcome Monday to Friday, 9am-3pm and members of our Revana team will be available to administer candidate assessments and onsite interviews.

We offer the following to successful candidates:

Competitive salary + commission
Advancement and Career Opportunities
Award-winning Recognition and Incentive Program
Medical and Dental Insurance Programs
Tuition Reimbursement & Retirement Planning
Paid Time Off
Ongoing Training and Development
Discounts at many major retailers & restaurants
Casual dress code

We are a company filled with high energy people with a willingness to put the clients needs first. Our ideal candidate loves sales and marketing and is ready for the exciting, fast-paced career where you can go as far as your ambitions will take you.

Company Overview

TeleTech Holding, Inc is a leading global provider of data-driven, technology-enabled services that puts customer engagement at the core of business success. The Company offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for Global 1000 clients and their customers.

They are also our parent company. We are Revana, a leader in outsourced sales and marketing solutions. Our global team has a reputation for service excellence. We have the industrys most sophisticated marketing automation platform and sales analytics engines.

Our culture is fast-paced, high energy and customer service focused. Motivation, Passion and Integrity are just some of the attributes we value.

 Customer Service Representative Customer Service/ Call Centre 2/22/2020 [ APPLY NOW ]
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REF NO: CS-110
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :   High School diploma or equivalent
Bilingual in Spanish
Customer service experience
Call center experience preferred
Competency using Windows
Well polished communication and verbal skills
Ability to multi-task, in a fast paced and vibrant work environment
Flexibility to work in a 24/7 environment will make you especially attractive to us
Ready to step up? Let's get started.

Description :  Bilingual Spanish/English Speaking Customer Service - Representante de Servicio al cliente Espaol / Ingls

Bilingual - Spanish Speaking Customer Service

Since 1982, TeleTech has grown to be a global leader in our field. We help the world's leading companies by providing exceptional service and support to their customers. Due to our continuing growth we are currently looking for enthusiastic people to join our team. If you are looking for the chance to grow your career with a leading global company then this is the opportunity for you!

Do you like making people smile?

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they were at the beginning. You take that responsibility very seriously. You are committed to providing the highest level of customer care by providing a prompt solution to their inquiries in a friendly and professional way.

Opportunity is Knocking. Answer the Door!

We have an amazing opportunity for you to provide best in class customer service and support for our clients. You will be on the front lines, and will be responsible for resolving customer inquiries on a daily basis. While you will be extensively trained you will not simply be repeating canned responses. Quite the contrary! You will be empowered to solve your customers' problems as you see fit, and to make decisions that you think serve the customer best. Your benchmarks for success will be your ability to solve the customers' issue in the first call and your success in building customer satisfaction and loyalty while keeping the customer informed of new products and services.

Who says Super Heroes can't be rewarded?

We know that the multitude of "thank you's" that you will receive on a daily basis do not pay the bills. That's why we also offer a highly competitive salary and a comprehensive benefits package, including:
Medical and dental
Tuition reimbursement
Paid vacation
Discounts at many major retailers and restaurants
Working for TeleTech can be summed up in one word Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Mirror Mirror on the Wall, are You the Most Qualified One of All?

 Sales Director Sales 2/22/2020 [ APPLY NOW ]
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REF NO: SL-1378
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What were looking for
Communication, Integrity, Trust, Passion. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:
BA/BS or equivalent experience
MBA preferred
Business and financial acumen
Demonstrated success in securing multi-year, multi-million dollar contracts, preferably in services
Proven track record of successfully identifying, mapping and building relationships across a pursuit in order to understand the influencers and key decision makers
Proven track record of successfully developing a contact strategy, generating leads, building relationships with new clients and breaking into new accounts in a manner that enables long term profitable growth
Proven and consistent track record of exceeding quotas consisting of annual sales and/or revenue objectives
Must possess the analytical skills necessary to understand client business needs and priorities in order to build winning solutions
Effective Leader, skilled at producing results and effectively working in a collaborative manner with cross functional teams. Demonstrated ability to drive the sales process while coordinating a large deal team and incorporating alliance partners as needed.
Proven success in the areas of Sales Pursuit Management, Deal Qualification, Competitive Strategy and Proposal Development, Pricing Strategy & Execution, and Negotiating to Close.
Excellent communication

Responsibilities :  What the role really does
Develop and execute effective sales strategies to secure new client accounts for TeleTech. Gain an in-depth understanding of the clients business and introduce solutions from TeleTechs collective portfolio to address current or anticipated needs. Demonstrated experience creating value for clients.
Understand client requirements and formulate persuasive win themes. Effectively demonstrate TeleTechs value proposition to the client and how our solutions address their business needs.
Develop and maintain deep and meaningful business relationships with senior level client executives. Maintain a position of trusted advisor by demonstrating a deep understanding of industry specific trends and how they translate into customer experience needs
Champion internal collaboration and coordinate resources necessary to execute on the identified client strategy. Lead teams through internal conflicts.
Support all stages of the sales process, maintaining sales control and ultimately achieving or exceeding identified sales targets. Skilled leader at breaking through internal conflicts and proactively navigating the clients buying process.
Follow through on initial wins with a new client, ensure a smooth transition into Operations, act as a steward for good business and grow the account.
Maintain accurate Account detail in CRM ( including keeping client contacts up-to-date, activities, opportunities and documents relating to opportunities.

Description :  Vice President, Sales Executive
Mexico DF, Distrito Federal, Mexico MX

Sales Executive - Mexico
Our Focus
TeleTech is helping organizations transform the customer experience.
The world has changed. Disruptive technologies, social media, demanding customers, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TeleTech leads the way.
We hire only first-class, highly qualified and passionate people to help us to build exceptional customer experiences.
What It Means to be in Business Development at TeleTech
The sales function at TeleTech requires special skills. This is not a transactional, but rather solution selling environment. Our client companies come to us because they have unique business problems and they are looking for a true partner solution. The sales cycle is long and complex, with a variety of intersections that could have lasting impacts on our ability to partner with a prospect or client company.
As a member of the sales team you will need to build relationships across all levels of an organization and be able to adjust your personal communication style to match. The business problems faced by our clients require detail analytical skills to be able to get to the heart of the concern. It requires the ability to navigate a clients organization and synchronize the execution of the solution.
TeleTechs entire suite of capabilities encompasses client solutions that can incorporate multiple touch points anywhere along the customer experience lifecycle. You need to both understand the clients need sand the root causes of the issues, and then incorporate just the right mix of the TeleTech integrated solutions to help our clients develop a better customer experience which ultimately leads to a stronger business.
How the Sales Executive Fits this Focus
The Sales Executives primary responsibility is to secure new clients for TeleTech. In this role, you will identify target accounts, effectively break into strategic pursuits, and capture new sales opportunities. The Sales Executive will tap into the breadth of TeleTechs collective portfolio, partnering with Product leads and internal support organizations, to sell TeleTechs full suite of integrated solutions.
Maintaining High Standards
Business development at TeleTech means developing meaningful business relationships that ultimately lead to better customer experiences for our clients consumers. Its about understanding a potential clients values, mission, industry, and unique value proposition; then building on that knowledge to formulate solutions that catapult that clients customer experiences to a new level.

 Other Other 2/22/2020 [ APPLY NOW ]
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REF NO: OTH-0629
Education :  Bachelors Degree
Experience :  1 - 5 Years


Educational Attainment:
MCSE highly regarded, BS Computer Science, software or equivalent production experience

NICE Universe / eQuality Balance (WITNESS) / EyeQ360 administration desired but not required

Strong understanding of Teletechs business, core values, and goals
Strong interpersonal skills in dealing with a diverse population
High customer service orientation
High level of integrity, honesty, and judgment
Math/statistics and computer proficiency
Proficient English and Portuguese, both written and verbal
Strong verbal and written communication skills
Ability to respect and ensure strict confidentiality of customer data.
Demonstrated multi-tasking capability and proven success in fast paced environment
Strong attention to detail and desire to follow procedures
Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), or ability to learn technology quickly
Reporting proficiency
Strong analytical skills

Desirable qualifications
Knowledge of call center business
Call center experience
DBA Certification
Other IT certification (CCNA, ITIL, VBA, etc.

Description :  Specialist, Quality Assurance
Mexico DF, Distrito Federal, Mexico MX


The Quality Systems Administrator is responsible for maintaining site / program quality recordings solutions and ensures that call / customer interaction recording requirements are met / complied with. The quality systems administrator resolves quality system issues from an end-user level up to the program level and fulfills these in a timely fashion.


Quality Systems Support
Installation and troubleshooting of Quality Systems / Quality Recording Solutions (NICE, EyeQ360, Witness)
Regular monitoring of quality systems to ensure functionality and compliance to customer interaction recording requirements of each program
Communicated systems outages and quickly acts for its resolution
Ensures prompt escalation of issues / outages to Corporate Quality as needed
Generates customer interaction recording reports and ensures accurate reporting of data from quality systems
Proactively arrests customer interaction recording issues

Implementation of System Changes
Facilitates program requirement changes in customer interactions recordings
Facilitates user profile configuration as needed
Ensures quality recording systems are updated on program changes / requirements modification
Creates / builds / recommends quality evaluation form and setup in quality recording system / quality recording solutions
Adjusts system schedules for recording generation as needed
Creates and updates access for quality system users

End-User Support
Identifies severity of problem / recording issue raised and resolve / act accordingly
Prioritization of issues and fast response time for resolution
Readily communicates system issues, steps for resolution and system status
Answers queries on end-user systems use
Resolves end-user immediate concerns
Does end-user training as well as basic NICE administrator training
Able to resolve issues on allotted / normal turntime

On Call System Support
Flexibility in working in a fast paced mission critical operations environment
Immediately resolves system issues that are program impacting
Willing to work in varied hours for systems training, support, maintenance, testing and troubleshooting

Client and Customer Satisfaction
Conducts oneself professionally to both internal and external customers
Reports to work on the schedule defined
Consistently communicates with internal and external customers for system updates
Centered on program / client requirement in facilitating job tasks and responsibilities

 Customer Support Representative Customer Service/ Call Centre 2/21/2020 [ APPLY NOW ]
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REF NO: CS-140
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  What we're looking for:

Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:

High School Diploma or equivalent
6 months or more of customer service experience
Competency using Microsoft Windows
Exceptional Communication & Verbal skills
Ability and desire to excel in a fast-paced work environment.

Are you ready to accept the challenge? Because TeleTech is ready for YOU!

Description :  Customer Service Representatives

TeleTech is looking for upbeat, friendly Customer Service Associates who are interested in joining our team in this new year.

If this describes you
Customer-service oriented
Outgoing & Kind
Passionate & Motivated

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.

Become a Member of the TeleTech Team

TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.

What we offer:

And here's the important stuff TeleTech provides our associates with:

Competitive Salary
Advancement and Career Opportunities
Retirement Savings
Employee Rewards and Discounts

 Hr Manager (generalist) Human Resources 2/21/2020 [ APPLY NOW ]
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REF NO: HR-0261
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Specifications:

Bachelors Degree in Business, HR, or related field preferred
5+ years in Talent Acquisition with progressive growth in a leadership capacity within highly dynamic environments overseeing professional recruitment efforts
Demonstrated success in managing people and projects to deliver results under tight deadlines
Experience with workforce planning principles, application and strategies
Experience with vendor management and cost saving initiatives
Knowledge of employment branding strategies and campaigns
Knowledge of and experience with the latest Talent Acquisition technology (Taleo, Oracle, Jive, LinkedIn, SEO, etc)
Knowledge of pre-hire selection assessments use, application and legal requirements
Knowledge of global relocation programs and policies

Description :  Recruiting Manager


TeleTech, founded in 1982, is a leading global provider of analytics-driven, technology-enabled services that puts customer engagement at the core of business success. The Company offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for Global 1000 clients and their customers. This holistic multichannel approach improves customer satisfaction, increases customer loyalty and drives long-term profitability and growth. From strategic consulting to operational execution, TeleTechs more than 41,000 employees support over 50 languages and deliver results for clients in the automotive, communications and media, financial services, government, healthcare, technology, transportation and retail industries.

Periodically, every company needs to survey the market, evaluate trends, and determine if their vision is aligned with the direction the market is moving. At TeleTech, we have the vision and are ready to bring it to life. The leader for our Professional Recruiting group supporting the Customer Care Services Segment will play an integral part of reshaping our brand while delivering value to match our customers expectations.

Consider becoming a part of the TeleTech team and find that innovative thinking and creative endeavors are a critical step to bringing our transformation to life. TeleTech will enable you to continually challenge yourself and your colleagues to create exciting, cutting-edge solutions that get noticedand deliver results.

Position Summary:

The Professional Recruiting Leader will be responsible for developing and managing a team of recruiters focused on the operations support and executive leadership positions within the customer care services segment. The role has broad responsibilities including oversight for business planning, client management, as well as process and technology optimization creating a business practice that delivers measurable value to the organization. This executive will report to the VP of Global Talent Acquisition and will be the primary interface with the functional leaders across the business segment to align recruitment processes to meet the staffing expectations for the business.

Duties and Responsibilities:

- Manage full life cycle recruitment of all management and support positions across all functional groups within the care services business segment.
- Maintain knowledge of recruitment best practices as well as technologies that enable continued process optimization and efficiency. Build/present business cases to executive leadership to acquire and integrate these solutions as appropriate
- Develops, evaluates, refines and establishes recruiting, interviewing, selection and placement processes to ensure that qualified applicants are hired for the organization.
- Apply a results-driven leadership approach built upon a foundation of objective data (e.g. positions filled, cost per hire, time to fill, interview to hire ratio, diversity, etc.).
- Oversees the development of TA marketing plans and sources of hire including employee referral, job boards, diversity outreach, schools and professional groups. Performs required analytics to continually determine successful sourcing vehicles.
- Leads partnership with HC management understanding and leveraging hiring trends, workforce plans and recruiting strategies to ensure staffing function meets the business needs.
- Interfaces with HC Management and unit Business Leaders to support process implementation and improvements in applicant screening, assessments, interviewing, onboarding, etc.
- Leads employment program initiatives from a recruitment perspective where necessary (internal movement, etc.).
- Stays abreast of changes in recruiting field, particularly centralized staffing.
- Support employer branding tactics specific to functional group.
- Maintenance of department budgets and manages forecast.

 Other Tech Contract / Information Technology 2/21/2020 [ APPLY NOW ]
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REF NO: TC-0671
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Key skill requirements
5 years of experience, proven track record and first-hand experience of Contact Center Operations and related technologies.
5 - 7 years of experience in a Professional Services environment
2 years experience implementing complex software applications in enterprise customer environments.
Bachelors degree (BS, BA), Computer Technology, related technical discipline, or equivalent professional technical experience.
Masters in Business Administration, preferred
PMP, Six Sigma, Lean Process or other methodology and Project Management Certification preferred.
Ability to identify services opportunities and gather relevant technical and business objective information to document, scope and price accordingly
Ability to lead a team to meet critical customer project deadlines
Demonstrated leadership qualities and self-sufficiency
Demonstrated ability to exercise sound business judgment to determine logical solutions to customer technical issues
Must have a passion for customer satisfaction and have the ability to manage customers needs and expectations
Should have excellent organizational, time management and customer relation/communication skills
Must be analytical and self motivated, demonstrate leadership qualities and self sufficiency, team oriented, enthusiastic and understand stress management.
Demonstrated knowledge and use of leading edge technology for communication and presentation to all audiences including C-level executives.
Ability to travel nationwide up to 25%

Description :  Engagement Manager - Professional Services

At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.

We are currently looking to hire Engagement Managers for our Consulting Services Practice who will work closely with our delivery project teams and business development teams. The Engagement Manager will embrace a systematic approach that initiates with the sales process and ends with the engagement signing, project initiating and project closing. Our ideal candidate will bring their technical solution knowledge, sales strategy knowledge and sales acumen to assist Sales Engineers with technical value positioning. Additionally, our ideal candidate will have intimate knowledge of professional services delivery methodologies and best practices and have the ability to write effective contracts that accommodate business, technical and legal requirements.

Key Responsibilities

Work with direct and indirect sales account teams and customers to position Professional Services and sell value proposition based on proven skills, industry experience and methodology.
Through discussions with the customer, gather business and technical requirements that will be considered when creating a delivery quote and proposal.
Initiate and assist with completing implementation quotes based on gathered requirements and discussions with the customer.
Transfer requirements and quotes into professional services statements of work defining effort and fees required to successfully deliver the required technology solution.
Present the scope to the customer highlighting the value proposition of the proposed solution including effort, timeline and pricing and negotiate to signature.
Work with internal workforce management team to secure resource plan based on estimated start/completion dates. Manage communication with the customer to ensure proper expectations are set regarding resource availability, start dates and customer resources required for success.
Upon statement of work signature, define an effective project charter for the implementation team.
Manage quarterly Statement of Work booking goals that contribute to revenue, operating margin and customer satisfaction.
Track pipeline opportunity forecasting by leveraging traditional forecasting disciplines.
Serve as an escalation point and provide oversight of projects to deliver on-time, within budget and high customer satisfaction. Monitor and Manage engagement success in the areas of resources, budget, timeline and customer health.
Engage and defend change management process.

 Sales Manager Sales 2/21/2020 [ APPLY NOW ]
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United Kingdom
REF NO: SL-1431
Education :  Bachelors Degree
Experience :  1 - 5 Years

Skills :  Job Requirements:

A successful Manager Sales Delivery will have a minimum of 2 years experience managing sales personnel in a quota based environment for a designated period of time. Additionally you will need:

Minimum Relevant Bachelors Degree or equivalent combination of education and/or work experience required.
Be capable of typing a minimum of 30 words per min.
Working Knowledge of Sales force, MS Excel, MS Access, MS PowerPoint, and MS Outlook.
Management and/or sales experience. Direct or Channel sales experience.
Outbound/Inbound telesales experience.
Ability to interact, learn and coach in a peer setting.
Understanding of the Internet and advertising terms
Ability to work independently with limited management supervision
Fluency in English and another European language is highly desirable.

Description :  Sales Manager

TeleTech is offering you an astounding opportunity to be part of a leading IT Giant on an exciting new project.
You will lead a team of Sales Reps with a focus on building new and existing customer relationships, increasing program revenue and improving current sales processes. You will manage the team to metrics and acceptable work quality measurements.

Job Responsibilities

Manage performance that meet or fail to meet the set standard for dialing and talk time. Responsible for meeting designated team metrics.
Managing your team to individual metrics via coaching, mentoring and counseling.
Evaluating the database and passing qualified leads to Marketing Campaign Analysis.
Supervise outbound sales personnel in the processing of orders that meet the requirements set by the client. Maintain integrity with team's management, ownership and account profile.
Maintain open lines of communications with specified client contacts for the purpose of strengthening and enhancing client relationship.
Other duties as assigned.

Benefits package
Having a successful sales track record while providing outstanding customer service and business development can be challenging, so we offer our Sales Mangers a competitive salary and a benefit package that includes:

Competitive annual base salary
Excellent relocation package to assist you in moving to Belfast (If applicable).
Continuous paid training on the latest technology
Private Health Insurance, Dental Plan and Eye Care Reimbursements
Private Pension and Life assurance
Childcare voucher scheme
25 days holiday entitlement + extra entitlements
Potential for rapid advancement in many fields, and throughout 17 countries!

 Facilities Supervisor Construction / Facilities 2/21/2020 [ APPLY NOW ]
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REF NO: CST-0729
Education :  Bachelors Degree
Experience :  1 - 5 Years


Must be able to effectively Communicate (oral and written) with all employees, contractors and vendors
Self-starter and team player
Must be organized and provide deliverables in support of project plans
Associates degree in project management, certificate in trade school or equivalent work experience related to project management, vendor management, facilities and/or maintenance
Understand and follow oral and written instructions
Ability to prioritize and manage multi-functional tasks
Ability to work effectively under pressure and against strict time constraints
Ability to use standard and non-standard power tools
Must be able to respond to emergency situations 24/7 with reliable transportation
Able to walk, bend, stoop, balance, crawl and reach for extended periods of time
PC and database applications for tracking work orders
Able to lift up to 100 pounds
Comfortable and able to work on a ladder of 20 feet
Able to work independently without direct supervision
Must have a valid Arkansas drivers license and reliable transportation 24/7
Willing and able to work extended hours and weekends as needed from time to time (rotating on-call duties)
Be familiar with and conform to all written operating procedures associated with building
Ensure cleanliness and appearance of all work areas
Always strive to deliver an exceptional customer experience

Description :  Facilities Specialist: Acts as a primary point of contact for day-to-day building maintenance and repairs and responds diligently to reported issues such as climate control, odors, smoke, spills, damage and repairs, etc. Ensure employee safety and protection of company assets with an exceptional customer service attitude at all times.

Conduct daily building and grounds inspections with particular attention to life safety and efficient asset operation
Work on assigned service calls and ensures timely completion. Prioritizes projects and ensures all requests are accurately logged and closed in the ticketing database
Coordinate and assist with department and employee moves, adds and changes (M/A/Cs)
Monitor and conduct general maintenance on building systems and equipment. This involves replacement of consumable parts (light bulbs, filters, batteries, water closet maintenance, equipment lubrication, adjustments and cleaning)Perform minor plumbing repairs and basic electrical work as needed. Determine when an electrician and/or plumber is required (troubleshooting)
Also acts as a point of contact for emergency situations that affect the campus on a 24/7 basis (on call with reliable transportation).
Interact with and monitors performance of outsourced vendors and contractors to ensure work is completed according to specifications
Respond immediately to building emergencies 24/
Hang pictures and shelving as needed
Assist Facilities Team Manager with preparing annual maintenance budget
Solicit bids and quotes from vendors
Dismantle and install furniture
Transport goods and equipment as needed
Perform immediate cleaning duties as necessary to maintain a clean facility at all times
Perform other maintenance duties as assigned by Facilities Team Manager