Responsible for the financial and accounting functions of the Company. In addition the incumbent is in charge of the day to day operations of the factory to ensure that it is operating smoothly and ef
Director, Service DeliveryEssential Duties & Responsibilities: Percent of Time Define program/project requirements, develop tactics, and oversee implementation activities required to successfully meet
Operations Team LeadOperations team leads are responsible for a teams performance, development, mentoring, and coaching, to meet and continuously improve both TeleTech and client metrics. Team Leads p
Description : Factory workerLocation: Dubai, UAEPayrate: 1500 To 2,500 (AED)Job Type: EmployeeJob Status: Full TimeCategories: Manufacturing & Production/Warehouse
Major manufacturing facilityThe role will be working closely with the Operations Manager and will be defining and implementing production SOPs and processes in a medium to heavy engineering environmen
Position: Manufacturing manager.Location: Dubai area, United Arab Emirates, Middle East.Experience of welding / fabrication / medium to heavy engineering preferred.
Position: Warehouse Manager Location: Dubai area, United Arab Emirates, Middle East Salary: £60,000 tax free plus accommodation and transport allowance Job summary Reporting to the General Manager you
Position: Quality Manager.Sector: Engineering, manufacturing, fabrication, welding, assembly.Location: Dubai area, United Arab Emirates, Middle East.Language: Fluent English both spoken and written is
Position: Operations manager.Location: Dubai area, United Arab Emirates, Middle East. Experience of welding / fabrication / medium to heavy engineering preferred.
Dear Candidate,We have an Urgent Opening for Regional Marketing Manager in Tobacco Cigarette Industry at Dubai UAE.Preferred Industry : Tobacco / Cigarette
This role reports directly to the Director of Customer Support. Duties include:Responsible for commercial activities and meeting the business objectives related to smaller IRCs and strategic plan for
Production & Planing Engineer,Sub-Contract Engineer,Vender Development Engineer.
WILL DRIVE HEAVY TRUCKS CARRYING THE ABOVE MENTIONED MATERIAL,SPECIALLY SEWAGE WATER TRUCK /WASTE OIL TRUCK. SHOULD BE ABLE TO SPEAK HINDI, ENGLISH. WILLING TO WORK LONG HOURS IF REQUIRED.
This position is responsible for the safety and productivity of all production employees staffed on designated shift, as well as plant security. Additionally, the Team Leader position is accountable f
SHARJAH JEWELLERY SHOW (1-5/10/2013)PART TIME JEWELLERY EXHIBITION PROMOTER- RESPONSIBLE TO SELL JEWELLERY TO WHOLESALERS, RETAILERS AND END-CONSUMPTION CUSTOMERS-PROMOTE COMPANY PRODUCTS, HAS TO BE T
Certified Public Accountant (Filipina) knowledgeable in Peachtree and with experience in Audit, accounts reconciliation.
FILIPINO, MUST BE FEMALE AND CPA GRADUATEONE CHIEF ACCOUNTANT ONE FINANCIAL ANALYST / CHARTERED ACCOUTANT
JOB OFFER TO ALL INTERESTED APPLICANTS . I am the Human Resources Manager , under the employment section in Saputo Dairy world Foods Company here in Canada Branch , we need workers from all parts
Global Dairy Farm and Food production Ltd Canada is looking to hire part time staff, Full Time Staff, Contract Staff in different Department, whether Skilled or unskilled they are all qualified to app
Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains quality service by establishing and enforcing organization standards. Contributes
Managing labour, problem solving skills, regular HR tasks, booking flights, hotels for directors, planning events for the company, Recruitment.Food and Accommodation will be provided by the company.
The main duties will include:-- Drive the promotion and sales in the GCC region and neighboring countries.- Development of customer Portfolio.- Create product and company awareness in the market.- Dri
The main Duties will include:-- Drive the promotion and sales in the GCC region and neighboring countries.- Development of customer Portfolio.- Create product and company awareness in the market.- Dri
The main duties will include:-- Drive the promotion and sales in the GCC region and neighboring countries;- Development of customer Portfolio;- Create product and company awareness in the market;- Dri
Job Duties will include:-- Drive the promotion and sales in the GCC region and neighboring countries.- Development of customer Portfolio.- Create product and company awareness in the market.- Drive th
JOB OFFER TO ALL INTERESTED APPLICANTS . I am the Human Resources Manager , under the employment section in Saputo Dairy world Foods Company here in Canada Branch , we need workers from all parts
The ideal candidate should hold a Bachelors degree in Mechanical Engineering with at least 15+ years of experience preferably with any Heat Exchanger Manufacturing company. The candidate should have e
Silwan International General Trading is a supplier of food products - focused primarily on the dairy powder and chocolate sector. We currently have two vacancies for sales representatives in the U.A.E
FOOD MANUFACTURING INDUSTRY IN MIDDLE EAST - DUBAIWell known UK international food raw material ingredient company requires the above to run their Dubai office managing and strategically driving the
Responsible for the financial and accounting functions of the Company.
In addition the incumbent is in charge of the day to day operations of the factory to ensure that it is operating smoothly and efficiently.
Director, Service Delivery
Essential Duties & Responsibilities:
Percent of Time
Define program/project requirements, develop tactics, and oversee implementation activities required to successfully meet agreed upon client business goals and objectives. Evaluate client program and recommend improvement opportunities. Coordinate client program/project development and integration, i.e., staffing, scheduling, training, system installation, programming design/testing. Develop actionable plans to balance short/long range goals while ensuring project completion is timely and effective. Conduct quarterly business reviews with the client.
50%
Manage the controllable, fiscal health of the client program/project. Oversee implementation of client contract integrity. Ensure non-compliances receive a corrective action plan and communicate to client. Prepare monthly client program charges for client invoicing. Document all meetings/conversations with TeleTech departments and client. Participate in inter-departmental resolutions relating to charging department variances.
35%
Consult frequently and proactively with existing client to identify program system/service enhancements and/or new business opportunities. Maintain a working knowledge of the entire call center operation as well as project operation. Work with Quality Assurance to ensure consistency in call evaluations. Interact and consult with Human Resources on matters of recruiting, training, hiring, discipline and discharge.
15%
Job Specifications:
Yrs of Experience
BA/BS or equivalent experience
Client interface and supervisory experience
Experience in Call Center outsourcing
7-10
3-5
Note: Job descriptions are subject to change due to managements discretion at any time.
Date:
March 2004
Location:
Department:
NA OPS
Reports To:
Additional Specific Duties & Responsibilities:
Approximately 50% of travel may be required.
# of Direct Reports
# of Indirect Reports
Titles of Direct Reports
Titles of Indirect Reports
Operations Team Lead
Operations team leads are responsible for a teams performance, development, mentoring, and coaching, to meet and continuously improve both TeleTech and client metrics. Team Leads primarily support a single client to meet/exceed client expectations, ensure billable hours are on track, and the teams goals are attainable.
Team Leads responsibilities and expectations include, but are not limited to:
Focus on team performance; provide motivation and support to enhance engagement and success in attaining targets and goals.
Hold team accountable for meeting all performance indicators/metrics using reporting tools, such as Kronos and Empower, scheduling team meetings, one-on-ones, and monitoring calls.
Available for support for associate questions, issues, and customer escalations.
Ensure a quality customer experience on every call, resolution of issues, attendance, reliability, and reduction of attrition.
Lead staff in accordance with policies and procedures of TeleTech.
Responsible to meet team productivity and quality goals.
Additional project and/or initiative work (if applicable) benefiting the program.
Ensuring good communication with managers and other team leads.
Monitor calls, gather information from Locus/Empower, analyze data, observe the process, and lead efforts to consistently improve each call and performance.
Challenge every aspect of the processes. Any recommended changes must be monitored and measured to ensure bottom-line impact to the process.
Ensure quality scores are meeting client requirements.
Key Performance Objectives:
1. Achieve 100% of assigned goals for the team
Actively implement strategies and initiatives to enable the business to achieve its objectives. Communicate the core strategy, goals, and targets to the team.
Establish metrics for success, set clear daily priorities, and drive the team to meet goals.
Understand the key business objectives, timeframes, and requirements associated with each goal.
2. Manage day-to-day operations, processes, and reporting
Provide leadership, engagement, performance management, communication, and development of associate staff.
Available for support for teams questions and issues. Respond to agent emails within 24 hours for high priority issues/requests, and 48 hours for non-urgent issues/requests. Ensure resolution of issues.
Schedule and conduct regular staff and client meetings.
Accountable for staff attendance, reliability, schedule adherence, and working knowledge of Empower.
Responsible for staff scheduling to include: work assignments, staff training, breaks, back-up for absent employees, and shift rotations.
3. Improve the key success metrics associated with quality and goals
Some of these include:
NPS- Net Promoter Score
AHT (Average Handling Time)
QA - Quality Scores
FCR (First Call Resolution)
RPC/conversion (Revenue Per Call-for sales programs)
Coaching Action Plan (CAP) Utilization
4. Deliver excellent customer service and communication to management
Respond to all issues as appropriate.
Maintain a positive, respectful, and caring attitude.
Communicate problems clearly and collaborate with direct reports/stakeholders that issues will be resolved quickly with a minimum of long term impact.
Proactively share all issues with managers and other team leads as needed.
Take personal responsibility for problems and solutions.
Keep manager apprised of developments that impact the optimal performance, engagement, development, and provide counsel and guidance in employee relations matter.
5. Develop, coach, support, and evaluate associates on the team
Responsible for development of associate employees.
Coach how to use Empower effectively.
Establish realistic team goals and performance objectives. Provide real-time feedback to staff via chat (at times a phone call may be necessary).
Hold team accountable for meeting all performance indicators/metrics, using reporting tools and techniques. Provide constant coaching to associates, one-on-one sessions, and design action plans to improve performance. Follow up with action plans and provide career development advice to staff.
6. Ensure team has tools, systems, and support needed to perform their job
Ensure each employee has access to Mosaic
Escalate system level issues to the appropriate systems/ IT support / vendor team.
Clearly identify all system level errors including the scope of problems and relative urgency.
Provide clear documentation of problems via e-mail or ticketing system to the appropriate team.
Ensure problems have been addressed.
7. Qualifications:
Ability to work flexible shifts.
Minimum of 6 months tenure/experience with TeleTech.
Understanding of TeleTechs business, core values, and goals.
Strong verbal and written communication skills are required.
Six months experience and/or previous management experience is preferred.
Previous coaching experience is an asset.
High customer service orientation.
Working knowledge of computer applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, or ability to learn technology quickly.
High level of integrity, honesty, and judgment are required.
Must have the ability to manage multiple, complex, on-going tasks and/or projects.
Able to problem solve and system troubleshoot.
Ability to lead and partner successfully.
Proficient English, both written and verbal skills.
Open, honest, enthusiastic, and empathetic manner when dealing with people
Strong attention to detail and desire to follow procedures.
Must currently be in good standing (i.e. not on corrective action).
Description : Factory worker
Location: Dubai, UAE
Payrate: 1500 To 2,500 (AED)
Job Type: Employee
Job Status: Full Time
Categories: Manufacturing & Production/Warehouse
Major manufacturing facility
The role will be working closely with the Operations Manager and will be defining and implementing production SOPs and processes in a medium to heavy engineering environment (automotive, welding and fabrication, assembly)
Position: Manufacturing manager.
Location: Dubai area, United Arab Emirates, Middle East.
Experience of welding / fabrication / medium to heavy engineering preferred.
Position: Warehouse Manager
Location: Dubai area, United Arab Emirates, Middle East
Salary: £60,000 tax free plus accommodation and transport allowance
Job summary
Reporting to the General Manager you will manage our centralized warehouse and will be responsible for the receipt, storage, administration and distribution of all parts and inventory. You will be an experienced warehouse manager and have working knowledge of SAP MRP, effective warehouse layout, bar coding and streamlining the administration procedures, inventory control and stock accuracy, stock counting both total and perpetual.
Position: Quality Manager.
Sector: Engineering, manufacturing, fabrication, welding, assembly.
Location: Dubai area, United Arab Emirates, Middle East.
Language: Fluent English both spoken and written is essential.
Environment: Experience of working in a very multi-cultural environment with a diverse international workforce is required. Experience living and working in the Middle East is preferred.
Tenure: Permanent position.
Salary: Around £70,000 tax free. Accommodation during probationary / settling in period.
Job summary
Reporting to the General Manger you will be responsible for all Quality and Health & Safety related activities within the organization. You will manage the quality department employing approximately 60 people. You will have previous experience of managing quality functions within a manufacturing facility preferably in the armor or automotive sector.
Position: Operations manager.
Location: Dubai area, United Arab Emirates, Middle East.
Experience of welding / fabrication / medium to heavy engineering preferred.
Dear Candidate,
We have an Urgent Opening for Regional Marketing Manager in Tobacco Cigarette Industry at Dubai UAE.
Preferred Industry : Tobacco / Cigarette
This role reports directly to the Director of Customer Support.
Duties include:
Responsible for commercial activities and meeting the business objectives related to smaller IRCs and strategic plan for AWP and TMH in the MEA region specifically UAE, Qatar, Kuwait, Saudi Arabia, Iraq and other Middle Eastern territories where applicable
Achieve revenue, units and profit margin as per the business plan in accordance to our systems and procedures.
Provide additional focus and development into Market share capture specifically in Access <50 and Scissor/Industrial share within territory
Forecast accurately business. customer and competitor activity
Assist and in the selection, implementation and development of a dealer network for JLG in the region and develop and promote excellence in existing distribution
Develop and Implement region specific strategic plan to meet the company wide objectives via contribution within territory
Forecast preparation for region, consolidation and submission through normal SIOP process
Additional assistance to senior sales team with preparation and consolidation of MEA forecast, CRM management and reporting into EAME headquarters/Corporate
Lead role in the provision and communication of feedback from network of New Product Development requirements and market trends within territory
Production & Planing Engineer,Sub-Contract Engineer,Vender Development Engineer.
WILL DRIVE HEAVY TRUCKS CARRYING THE ABOVE MENTIONED MATERIAL,SPECIALLY SEWAGE WATER TRUCK /WASTE OIL TRUCK. SHOULD BE ABLE TO SPEAK HINDI, ENGLISH. WILLING TO WORK LONG HOURS IF REQUIRED.
This position is responsible for the safety and productivity of all production employees staffed on designated shift, as well as plant security. Additionally, the Team Leader position is accountable for ensuring that production scheduled for completion is executed in a timely manner and within all quality parameters and for participation in both the hiring and performance management processes.
SHARJAH JEWELLERY SHOW (1-5/10/2013)
PART TIME JEWELLERY EXHIBITION PROMOTER
- RESPONSIBLE TO SELL JEWELLERY TO WHOLESALERS, RETAILERS AND END-CONSUMPTION CUSTOMERS
-PROMOTE COMPANY PRODUCTS, HAS TO BE TALKTATIVE,PROACTIVE, TO BE PATIENT
- SERVING THE CUSTOMERS UPON THEIR REQUESTS ON JEWELLERY
Certified Public Accountant (Filipina) knowledgeable in Peachtree and with experience in Audit, accounts reconciliation.
FILIPINO, MUST BE FEMALE AND CPA GRADUATE
ONE CHIEF ACCOUNTANT
ONE FINANCIAL ANALYST / CHARTERED ACCOUTANT
JOB OFFER TO ALL INTERESTED APPLICANTS .
I am the Human Resources Manager , under the employment section in Saputo Dairy world Foods Company here in Canada Branch , we need workers from all parts of the world to join the company , whether Skilled or unskilled they are all qualified to join the company .
You can also invite any of your friends and relatives to join us either the Branch in Canada , United of America or United Kingdom ,all approved applicants are to be granted free air plane ticket and free accommodation and hospitality benefits.Applicants are only responsible for work permit visa fees requirements,contact us through this
Global Dairy Farm and Food production Ltd Canada is looking
to hire part time staff, Full Time Staff, Contract Staff in
different Department, whether Skilled or unskilled they are
all qualified to apply but you must be reliable and
responsible, have good abilities to deal with the public
and customer service. Also be well groomed and
professional, Prospective applicants are encouraged to send
their Update Curriculum Vitae to our Human Resources
Coordinator via our E-mail Contact
Sells products by establishing contact and developing relationships with prospects; recommending solutions.
Maintains quality service by establishing and enforcing organization standards.
Contributes to team effort by accomplishing related results as needed.
Builds business by identifying and selling prospects; maintaining relationships with clients.
Set and achieve personal sales goals while supporting the goals of the team
Greet customers in a timely, professional and engaging manner
Work as a team player to ensure each customer receives the best service possible
Perform driving duties as instructed.
Managing labour, problem solving skills, regular HR tasks, booking flights, hotels for directors, planning events for the company, Recruitment.
Food and Accommodation will be provided by the company.
The main duties will include:-
- Drive the promotion and sales in the GCC region and neighboring countries.
- Development of customer Portfolio.
- Create product and company awareness in the market.
- Drive their international strategy in the local market.
- Accurate reporting and maintaining of the CRM system.
- Maintain high ethical standards at any times.
The main Duties will include:-
- Drive the promotion and sales in the GCC region and neighboring countries.
- Development of customer Portfolio.
- Create product and company awareness in the market.
- Drive their international strategy in the local market.
- Accurate reporting and maintaining of the CRM system.
- Maintain high ethical standards at any times.
The main duties will include:-
- Drive the promotion and sales in the GCC region and neighboring countries;
- Development of customer Portfolio;
- Create product and company awareness in the market;
- Drive their international strategy in the local market, ;
- Accurate reporting and maintaining of the CRM system;
- Maintain high ethical standards at any times;
Job Duties will include:-
- Drive the promotion and sales in the GCC region and neighboring countries.
- Development of customer Portfolio.
- Create product and company awareness in the market.
- Drive their international strategy in the local market.
- Accurate reporting and maintaining of the CRM system.
- Maintain high ethical standards at any times.
JOB OFFER TO ALL INTERESTED APPLICANTS .
I am the Human Resources Manager , under the employment section in Saputo Dairy world Foods Company here in Canada Branch , we need workers from all parts of the world to join the company , whether Skilled or unskilled they are all qualified to join the company .
You can also invite any of your friends and relatives to join us either the Branch in Canada , United of America or United Kingdom ,all approved applicants are to be granted free air plane ticket and free accommodation and hospitality benefits.Applicants are only responsible for work permit visa fees requirements,contact us through this
The ideal candidate should hold a Bachelors degree in Mechanical Engineering with at least 15+ years of experience preferably with any Heat Exchanger Manufacturing company. The candidate should have experience /expertise working in PV Elite / ASME Codes / Design of Shell / Tube Heat Exchangers / Air cool Heat Exchangers. Candidates with lesser experience will be considered as Mechanical Design Engineers. The ideal candidate should be experienced in the preparation of enquiry specification, Design, preparation of Mechanical Datasheet, Technical Bid evaluation, vendor print review of columns, Column Internals, pressure vessels, heat exchangers, air cooled heat exchangers, atmospheric storage tanks etc. Candidate shall be well conversant with International Codes like ASME, API, BS,TEMA as well as IBR, IS codes. Familiarity with international design software is essential.
Silwan International General Trading is a supplier of food products - focused primarily on the dairy powder and chocolate sector. We currently have two vacancies for sales representatives in the U.A.E..
FOOD MANUFACTURING INDUSTRY IN MIDDLE EAST - DUBAI
Well known UK international food raw material ingredient company requires the above to run their Dubai office managing and strategically driving the sales and technology into the industry within DuBai, Eqypt / Middle East areas. Person must have previously worked in a management position, 4 – 5 years previous management experience, for a food manufacturing company in the Middle East. Company offers excellent career opportunities globally as well as a tax free competitive salary package with ex pat benefits.
Job Duties will include:-
1. Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
2. Responsible for the performance and development of the Account Executives.
3. Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
4. Initiates and coordinates development of action plans to penetrate new markets.
5. Assists in the development and implementation of marketing plans as needed.
6. Conducts one-on-one review with all Account Executives to build more effective communications, to understand
training and development needs, and to provide insight for the improvement of Account Executives sales and activity
performance.
7. Provides timely feedback to senior management regarding performance.
8. Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
9. Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives.
10. Creates and conducts proposal presentations and RFP responses.
11. Assists Account Executives in preparation of proposals and presentations.
12. Controls expenses to meet budget guidelines.
13. Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
14. Recruits, tests, and hires Account Executives based on criteria agreed upon by senior management.
employment wants.