Senior Supervisor, Billing Operations
TeleTech is an organization that spans more than 20 countries, 6 continents and nearly 30 languages. At TeleTech our opportunities in Finance and Accounting can add up to a successful career for bright and energetic professionals. A publically held organization, TeleTech Holdings, Inc. (NASDAQ: TTEC) allows you to put your financial expertise to work for a leading provider of business process outsourcing solutions-and one of the largest and most geographically diverse companies in the world.
From financial analysts and reporting specialists to internal auditors and tax managers, TeleTech offers a wide range of exciting positions that will allow you to realize the rewards of a fast-paced career in accounting and finance while enjoying the benefits of our collaborative team environment.
Position Summary:
The Billing Supervisor is an essential position that supports the financial management function of TeleTech. This position will have the opportunity to work cross functionally with the entire CFO organization including: Finance, Accounting, Operations, Treasury, and Legal. The Billing Supervisor will be part of a team of highly motivated individuals responsible for accurately invoicing clients in a timely manner. The Billing Supervisor will report to the Revenue Assurance organization and will be involved in the end-to-end revenue cycle which includes pricing, billing, revenue recognition, accounts receivable management and cash collection. This position is responsible for supervising a small staff of Revenue Assurance personnel and to ensure that staff is handling their responsibilities. They need an expert knowledge of contracts, gathering reporting data, producing complex excel templates, and validating information and applying appropriate accounting treatment. This role is training to develop their management skills by working hand in hand with their manager regularly. Candidates for this position should be ambitious, outgoing and interested in learning the all aspects of the TeleTech business. The position offers an enormous amount of exposure to all financial areas of the TeleTech organization and is a great opportunity to develop professional skills.
Essential Duties & Responsibilities:
Assist with contract review and determination of proper revenue recognition and invoicing specifications.
Responsible for timely issuance of client invoices
Review journal entries, schedules, and accruals for month end close process
Review operational data to ensure there are no abnormal patterns or fluctuations
Review of monthly balance sheet reconciliations and research variances.
Assistance in preparing quarterly technical documentation.
Assist in preparation of audit requests and other projects as deemed necessary.
Assist with special projects as assigned by the Controller, CFO and other Directors and VPs.
