Typical work activities / responsibilities:-
1. Support Sales team with the required rates, information and quotations.
2. Assist sales team to arrange meetings with potential customers and prospect for new business.
3. Establish and maintain relations with shipping lines, airlines and transporters to negotiate the best rates.
4. Understanding customers business and requirements, providing solutions and presenting appropriately to close the sale profitably.
5. Maintaining and developing relationships with existing clientele in person and via telephone calls and emails.
6. Responding to incoming email and phone enquiries.
7. Creating detailed proposal documents / offers to the client.
8. Making accurate, rapid cost calculations and providing customers with quotations.
9. Negotiating the terms of an agreement and closing sale profitably.
10. Gathering market and customer information and presenting the same to the management.
11. Regularly update job files and other reports stipulated by the company.
12. Actively participate in trade lane development and other sales promotion activities initiated by the company.
13. Active participation in all the department and inter-department meetings.
