Our Client, iBAHN Founded in 1998, iBAHN is the worldwide leading provider of secure wired and wireless broadband services for hoteliers and meeting organizers. More than one million business travelers around the world use iBAHN''s secure broadband services each month. iBAHN provides services to over 2,100 hotels and meeting and conference venues in 24 countries around the globe. iBAHN is headquartered in Salt Lake City, with additional offices in North America and Europe.
iBAHN opened a Middle East office in early 2007 and has several hotels under contract. They are looking to expand both the footprint and the services offered to our customers and conference organisers in the Middle East.
They are seeking the services of an Account Manager.
Job Description :
This role is to provide Account Management to our existing customer base, as well as to deliver technology solutions for conferences and events in the region in new locations. The role will also be responsible for finding new locations and event customers.
The person will form part of a small team in the region and will be expected to have a hands-on and can-do attitude.
iBAHN is the number one provider for conference services in the hotel industry worldwide, and has been managing wired and wireless High-Speed Internet Access (HSIA) solutions longer than any other provider. Every month we provide set-up and support for over 5,000 meetings and conferences, accommodating your most profitable repeat guests and taking the stress off thousands of busy hoteliers. Our name has become synonymous with speed, security, and solid support. By partnering with us, you can ensure successful events for your clients that feature the newest and most secure Internet technologies, and guarantee repeat business for years to come. (taken from website)
Duties will include :
- Day to day account management of customer base
- Deliver training into hotels
- Customer reporting
- Conference sales and delivery management
- Develop relationships with major hotels, groups, brands and owners within region
- Revenue and profit responsibility for customer base
- Develop Enterprise Conference Solutions (ECS) business in region
- Find, approach and develop relationships with corporate customers for events
- Find, approach and develop relationships with meeting planners for events
- Creating and delivering technical sales proposals for events
- Revenue and profitability accountability for ECS in region
- Assist with new sales
- Customer reporting
Skills required :
Good knowledge of hospitality market in UAE and ME
English language
Account Management skills
Sales skills
Technical sales ability
Basic network skills, inc WAN, LAN, VOIP, WLAN, VLAN etc
Microsoft office skills
Skills preferred but not essential :
Arabic language skills
Another European language
IP TV / digital VOD knowledge
AV and/or meetings/events knowledge
