NATIONAL AUTOMOTIVE PARTS MANAGER
a. Ensure that the Spare Parts Department achieves target objectives by ongoing (period by period) examination of accounts, daily & weekly operating controls, system information, industry reports and public domain information and manufacturers composite figures (monthly).
b. Preparation and execution of Business Plans for the Parts Departments by ensuring that these plans set operating and personnel costs and include forecasts of parts sales and management of direct costs
c. Organize, direct and manage the activities of all staff at the Spare Parts Departments in order to achieve financial goals via making optimal use of all materials, funds and human resources. Provide management experience and support to Branch Sales staff and other management / personnel to ensure maximum / accurate performance is achieved in day-to-day operation.
d. Participate in preparation of all operational regulations and procedures by ensuring that all operations deliver results in a smooth and timely manner.
e. Establish individual parts inventory levels and balances them for maximum turnover to minimize obsolescence. Work with the service manager & body shop manager to ensure a timely turnaround of parts needed for internal jobs.
f. Set and enforce a policy on the special ordering of parts. Ensure that stock orders are in line with Manufacture targets orders and original spare parts.
g. Ensure that the customer database CRM is updated and cleansed as necessary. Design, evaluate and initiate, marketing plans within agreed budgets.
h. Responsible for maintaining a satisfactory stock level and mix to achieve maximum customer satisfaction and market penetration, while at the same time working within the companies ordering guidelines. Maintain a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the walking customer.
i. Control Branch cost by seeing that the company receives full value for services, parts and materials purchased. Constantly review suppliers, services and prices to ensure maximum benefit to the customer and the company. Analyze and eliminate practices that waste supplies, space or time.
j. Control costing, arrival of new stocks, stock transfers, discounts so Gross Profit and Volume Sales are maximized as opportunities are identified at HO (Head Office) and Branch.
k. Advice senior management of stock trends in regards to outage and slow moving stock. Managing all sales and inventory for key strategic partners via dedicated account managers whilst driving the KPIs and working with partners to grow and develop parts sales within the group.
l. Responsible for the business development of accessories for dealership brands. Continually reviews the market in order to identify new prospects and appropriate sales forecast. Develops realistic sales forecasts annually, quarterly an d month; identifying current and/or new business and support needed
m. Develops plans to secure existing accounts and attract new customers, identifying support needs including information, demonstrations or other assistance needed to obtain this business.
n. Reviews and reconciles the regional sales annual budget and submits for Managing Director approval; monitors sales departments adherence to the approved budget
