1. Support business development initiatives by following up on leads generated by branch staff and completing both cold calls and maintenance sales calls.
2. Responsible for gaining new business for the branch and training staff on business to business sales.
3. Examine reports (e.g., sales and daily reports) to determine the operational activities of the branch.
4. Ensure that all employees adhere to company policies and procedures.
5. Investigate and resolve any customer service issues to ensure customers expectations are exceeded every time.
