*Handle inbound customer service support calls from established customer
*Cross sell value added services or products that are offered by the company
*Provide consistent, superior service to every customer by utilizing all available tools and resources
*Maintain productivity at defined proficiency level in compliance with department policy and procedure
*Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve
Job Requirements:
*Must be a Registered Nurse
*18 years old above
*Exceptional communication and call handling skills
*Flexible to change and has a sense or urgency
*Time Management Skills
*Can work under pressure
*Call center experience is not required but an advantage
*Must be willing to start immediately
