Gaming Shift Manager :
1) Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, and that players are not cheating.
2) Direct the distribution of complimentary hotel rooms, meals, and other discounts or free items given to players based on their length of play and betting totals.
3) Direct workers compiling summary sheets that show wager amounts and payoffs for races and events.
4) Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, and the serving of food and beverages.
5) Maintain familiarity with all games used at a facility, as well as strategies and tricks employed in those games.
6) Monitor credit extended to players.
7) Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary.
8) Prepare work schedules and station assignments, and keep attendance records.
9) Resolve customer complaints regarding problems such as payout errors.
10) Review operational expenses, budget estimates, betting accounts, and collection reports for accuracy.
11) Set and maintain a bank and table limit for each game.
12) Track supplies of money to tables, and perform any required paperwork.
13) Explain and interpret house rules, such as game rules and betting limits.
14) Interview and hire workers.
15) Notify board attendants of table vacancies so that waiting patrons can play.
16) Record, collect, and pay off bets, issuing receipts as necessary.
17) Remove suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
18) Train new workers and evaluate their performance.
