Talent Acquisition Development
Novaliches, QC, Metro Manila, National Capital, Philippines PH
Join the Talent Acquisition Development team!
Be a BIG name in TeleTechs Talent Acquisition community.
For us to know if you have what it takes, read through the different requirements of the position.
Responsibilities
TeleTechs Talent Acquisition Development (TAD) Specialists deal with process training and up-training, creating process improvement strategies, process documentation, development, implementation and follow-up, as well as coaching and support initiatives for multiple Talent Acquisition and Human Capital teams.
A TAD Specialist will engage different teams and its members and provide support in the completion of their required tasks in the improvement of current processes.
Tasks include, but are not limited to, administrative reporting, process maintenance, presentation and delivery of requirements on a daily, weekly, and monthly basis, facilitating training and up-training for different TA Teams, and providing customer-oriented solutions in a 24/7 working environment.
Qualified candidates must be able to provide valuable insight into possible areas of opportunity and assist in the development of strategies to further improve the business depending on the need. A TAD Specialist must be prepared to be measured in different metrics and be able to abide by and meet certain requirements for all their assigned tasks.
TAD Specialists must expect to do shifting schedules that change on a weekly basis with shifts assigned depending on the need. An effective TAD specialist can perform under pressure, tight deadlines, and must be able to consistently multitask.
Key Performance Indicators
1. TAD Specialists must be able to perform all required administrative tasks within or before the deadline and must ensure that set targets are met within the threshold for task completion.
2. Specialists must show competence in handling tasks, tools, and systems and be able to maintain them properly as well as train others to use them effectively and efficiently.
3. Specific metrics that TAD Specialists will be measured on will include reliability, performance, and quality.
4. They must be consistently able to facilitate training classes and be able to correctly coach and guide TA Team members for improvement.
5. TAD Specialists must show dedication to work and must be self-motivated.
6. Specialists must be ready to learn new tasks, concepts, and functions, apply their knowledge and when required, transition the knowledge accurately.
7. Specialists must be able to relate to different teams in Talent Acquisition at all levels and provide concise yet factual information.
8. Specialists must be able to engage candidates and their needs immediately and deliver an exceptional candidate experience all the time.
9. Specialists must show creativity, initiative, and are expected to be able to work with minimal supervision.
10. Specialists must be able to address high level project requirements and ensure confidentiality of information cascaded to them.
