Talent Acquisition Coordinator - Seasonal
TeleTech is currently looking for a Seasonal Talent Acquisition Coordinator / Assistant to work with our team from April through November of 2015. This is an hourly position with extensive overtime expected.
The Talent Acquisition Coordinator assist our Talent Acquisition team to recruit quality talent to meet aggressive associate hiring requirements for specific clients by providing administrative support. This may include greeting candidates, screening resumes and applications, conducting initial phone screens, administering TeleTech approved assessments, scheduling onsite interviews, coordinating background checks and drug screenings and completing all associated paperwork for each individual hire.
The TA Coordinator must be able to quickly adapt to plan changes and shift directions in order to meet changing client requirements. This is a challenging position that is suited for a high-energy individual who must be able to meet aggressive goals and timelines. Successful candidates will be self starters, quick learners and multi-taskers.
Key Performance Objectives
Ensure a positive experience for every candidate. TA Coordinators maintain a positive, respectful, and caring attitude with all candidates even those that will not be offered a position at TeleTech. This includes clearly communicating the hiring process and timeframes, giving honest and direct feedback, providing guidance for future possibilities, and soliciting referrals from all candidates. (Friendly, helpful, positive demeanor, respectful, communication, follow-up)
Understand key business objectives, timeframes, legal issues, and requirements associated with each new client. TA Coordinators quickly learn TeleTechs processes for screening, interviewing, and processing candidates on behalf of each new client and adapt quickly to any changes in the process. Understand the requirements for each client while strictly adhering to TeleTechs hiring policies. (Attention to detail and process, legal implications, customer service, follow-through)
Ensure compliance with TeleTechs hiring processes for each client. TA Coordinators implement a specific hiring process on behalf of a client. These processes are set by the TA team and TeleTech Corporate, and must not be modified by the TA Coordinator. This includes ensuring that the candidate meets all legal requirements, participates in all required assessments, and that all information is accurately documented within Taleo and in paper files when appropriate. (Total process understanding, attention to detail, organization, legal implications)
TA Coordinators should be constantly looking for opportunities to improve the current process and communicate their ideas to their TA Manager regularly. While they are responsible for sharing ideas, they must not make ad hoc changes to the process without approval from the broader TeleTech TA team. (Observation, innovation, creativity)
Develop a tight schedule for processing candidates. TA Coordinators are responsible for high-volume hiring needs often requiring screening, interviewing, and processing of hundreds of candidates each week. This requires tremendous focus, organization, and efficiency. Talent Acquisition Coordinators will assist the TA Specialists in meeting strict schedules to make the most of their time. They must be able to determine general suitability for a particular role quickly and decide whether to engage the candidate in the full hiring process. (Time management, efficiency, focus, decision-making)
Basic Qualifications
Desire to achieve aggressive recruiting goals under tight deadlines
Great interpersonal skills with candidates of all ages and backgrounds
Advanced Experience with candidate tracking databases, Excel, Internet, and other recruitment technology
Ability to influence others by example, coaching, and mentoring
Strong verbal and written communication skills
High level of integrity, judgment, and follow-through
Strong attention to detail
Ability to Multi-Task successfully
3-5 years experience as an Administrative Assistant
Preferred
Working knowledge of Taleo
Experience as an HR Assitant / Coordinator
