Desktop Support - Temp
Attract, develop & engage a world-class workforce
Position Summary
TeleTech is looking to hire dynamic individuals to temp with the IT support team here in our corporate office located in Englewood, CO. This opportunity is a great position for an individual who is interested in the technical field and desires to learn more about local area network infrastructure with primary focus on desktop workstation deployment, moves, adds, changes, software distribution, support and general troubleshooting.
Our IT Support Technician Duties & Responsibilities will include:
Aids in the deployment of computer workstations or notebooks, completes moves and setup of computer peripherals.
Partners with Desktop managers to plan, schedule, and execute such deployments of computer systems.
Work to image computer systems in a timely manner.
Help unload pallets with PC or monitors and move to another location for cleanup and configuration.
Basic software installs and troubleshooting
Ship PCs and systems to new employees.
Trouble tickets and work orders as assigned.
Performs other related duties within a timely manner as assigned.
Job Specifications:
Pursuing minimum of a 2 year associate or technical degree in CIS or an equivalent combination of education required
Must to able to install, configure and troubleshot the following operating systems Windows 2007 and Windows XP or be willing to learn.
PC hardware and Microsoft software applications knowledge required.
Must be able to work in a fast paced environment that is consistently evolving.
High attention to detail in planning, reporting and execution of assigned work
ABOUT TELETECH
For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.
Our capabilities include:
Consulting: Using proprietary methodologies, we help you understand the economic value of an exceptional customer experience and build the roadmap to deliver it.
Technology: Technology has the power to give your customers what they want. A seamless experience. We provide the tools and best practices to deliver it anytime, anywhere and on any device.
Care Services: Every time a customer interacts with your company it is an opportunity to build long-term value and enhance your brand. We bring the people, processes and technology together to make sure you do.
Growth Services: Engagement is the path to revenue growth. We guide the way with analytics, technology and sales acumen.
