Enterprise Hotel Kensington
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Housekeeping
We are currently looking for chambermaids, experience is not necessary as full training will be given.
The Enterprise Hotel Kensington is currently looking to recruit a new member to their reception team
Customer Relations:
. Welcomes guests as soon as they arrive with due care and attention whilst maintaining a friendly positive attitude and a high level of customer service at all times.
. Helps encourage customer loyalty by developing friendly relationships
. Anticipates the needs of the guests
. Handles any guests complaints and remarks and provides a response in a timely manner
Duties:
. Carries out all tasks associated with guest arrival and departure in compliance with internal Procedures
. Informs guests of the formalities relating to their stay as well as promoting any special offers.
. Handles phone calls from guests as well as reservations inquiries.
. Relays any information as necessary to other team members and departments
. Ensures that all guest information is correct and available
In return we offer a competitive salary as well as meals on duty and a uniform. Similar experience is preferred but the Applicant must have the right to work and reside in the UK.
