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Job Description

* Set up internal systems to manage the booking process of over 3000 Lawyers per year
* Manage the booking process from online/telephone booking, payment, information distribution through to attendance and training feedback
* Manage the company budget to ensure cost savings are made wherever possible
* Liaise with our IT department to ensure the effective management of the online booking system
* Provide updates to the booking system where necessary
* Provide all relevant information to each participant, handle problems/complaints and manage the re-booking process for cancellations
* Manage all payments for all training booked
* Book Trainers
* Daily consolidation of all funds taken, bookings made, trainers booked
* Answer all incoming inquiries
* Daily Management of the training schedule
* Create reports for both internal use and for distribution with the Dubai Government.
* Liaise with Creative Words training partners
* Create reports for the finance department
* Attend meetings along with the commercial director
* Attend training sessions, where necessary and work within the training suite
* Up-sell other Creative Word services where appropriate
* Liaise with the Creative Word Relationship Management team with non-training related inquiries.
* Finance administration responsibilities
* Follow up of tasks as set by the Operations Manager

Posted By Creative Word