Our Client, Frontline Focus International, is a full service Customer Experience Organisation. Identifying spectacular 'moments of truth' in outstanding customer experience is their specialty. They believe that memorable service occasions begin with marketing & merchandising for best impact, hiring for attitude, coaching for skills, and helping you harness the power of measurement, recognition & reward to deliver to your performance objectives.
Excellent companies around the world rely on Frontline solutions to capture feedback from consumers, employees and stakeholders, determine market acceptance, install merchandising materials, market products & services, coach teams, and to help create and identify stellar performance at the front line.
Teams of consultants, program designers, Microsoft certified IT developers, project coordinators, statistical analysts, merchandising & supply chain specialists, multi lingual call centre agents and over 25,000 field reps work together, as one voice in concert, to deliver tangible results. With multi lingual service in-field, in their call centre, and over the internet, they deliver your results in a secure environment, in 'real-time'.
Frontline Focus is seeking to hire Consultants in Consumer Care. Also known as Mystery Shoppers, the ideal candidates will provide objective & factual feedback about the quality of their experiences at local retail stores, restaurants, theatres and hotels or other establishments that deal with the public.
Candidates will have to visit local establishments to provide feedback on Customer Service and/or Quality. They will have to provide online reporting of results within 24 hrs.
Our Client is currently recruiting in:
ABHA - AL HASSA - AL KHARJ - AL KHOBAR - ABQAIQ - HAIL - JUBAIL - KHAMIS MUSHYAT - MADINA - MECCA - QASSIM - RIYADH - TABUK - TAIF - YANBU
