- Previous Experience in Health Insurance companies is required
- Deal with medical queries from members logged through the call center
- Provide expert opinion on the medical options available to the members
- Ensure that the quality of service offered by network providers is as per contact
- Provide information on latest trends and treatment options within the health care industry
- Build relationships with existing networks
- Provide authorizations for complex or costly treatments
- options that require pre-authorization from Almadallah
- Develop partnerships with new service providers
