Check customer?s credit and approve or deny applications based on company standards and requirements
? Negotiate payment plans with customers.
? Maintain accurate record and analyze the effectiveness of the company?s credit control system and implement changes to improve profitability and reduce bad debts
? Ensure customers pay on time and chase any overdue invoices
? Develop the credit control system in collaboration with Sales, Finance and company executives.
? Improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal procedures if necessary
? Reconciling complex accounts that have been escalated from the AR team
? Monitoring debtor balances to ensure a reduction in debtors.
? Ensuring credit and collection policies and procedures are followed within your team
? Liaising with customers, as well as internal personnel including the sales team