Key Responsibilities:
1. Technical Support: Provide timely and effective technical support for all back office related tasks in a restaurant environment during restaurant operation hours. Troubleshooting hardware and software issues related to Mycom POS system, computers, tablets, printers, scanners, CCTV and other retail technology. Diagnose and resolver network connectivity issues and software configuration problems. Manage Bio-metric entry for staff.
2. Point-of-Sale (POS) Systems: Instal, configure and maintain MYCOM POS hardware and software systems. Assist in the set-up and maintenance of cash registers, barcode scanners and receipt/KOT printers. Train all restaurant staff on POS system usage, troubleshooting common issues and performing transactions. Provide necessary support for any issues during POS daily closing.
3. Hardware and Software Management: Manage inventory of IT hardware and peripherals, ensuring availability of necessary equipment for retail operations. Install, configure, and update software applications required for retail tasks, including inventory management. Network printers and biometric system.
4. Procurement: Manage restaurant supplies and inventory. Source new suppliers and products. Oversee contracts and supplier relationships. Requisitions, LPOs and order management. Conduct 3 way matching – LPO vs delivery note vs invoices before passing on to accounts.
Salary:
AED 6,000 to 7,000 per month inclusive of fixed allowances.