We are currently looking to hire a Key Account Manager (HORECA ) who will be responsible for managing of key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them. Main Responsibilities of a Key Account Manager Your main responsibilities will include: Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services Developing and executing strategic account plans to drive growth and maximize revenue from key accounts Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements