Building and maintaining relationships with customers to promote personal loan products. Meeting with potential customers to understand their financial needs and recommend suitable loan options. Cross-selling additional banking products and services to existing customers. Conducting credit assessments and determining loan eligibility. Providing guidance and support to customers throughout the loan application process. Collaborating with internal teams to ensure timely loan disbursal and document processing. Monitoring loan repayment and addressing any customer queries or concerns. Achieving sales targets and contributing to the overall profitability of the organization. Maintaining accurate records of customer interactions and transactions.