Company Overview: If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone! Role Summary: The Technical Solutions Engineer works in close collaboration with Commercial, Sales, Projects, and Workshop teams to provide technical support and to develop technical solutions. This can be driven by Sales calls where presence may be required at site (presentation, technical discussions, root-cause analysis), specific needs in the repair workshop (assistance on service and repair jobs) or help to deliver training to Flowserve associates. The Solutions Engineer leads all requests for technical solutions of a given area and works with engineering specialists and allocates work appropriately. He/she will manage and provide support and expertise to internal and external customers on RFQ, orders, root-cause analyses, presentations as well as provide general training to customers. Work location in Dubai. Responsibilities:: Demonstrates solid understanding of product and system operations. Works with local resources and recommends corrective actions to remediate common product performance issues. Develops cost targets regarding commercial aspects in delivering solutions to a customer. Delivers training to improve understanding and sharing product knowledge. Understands and applies root-cause analysis process to properly identify true root causes of in-service problems. Writes technical scopes and motivations. Demonstrates experience in utilizing engineering principles for decisions. Conducts customer presentations promoting Flowserve technology. Proven knowledge of all solutions products such as UPG, TAS, ESG, IPS, BAS and CTG and capable of selecting the best offer to meet customer’s expectations. Support site discussions by attending, presenting and detailing key points in technical offerings to end-user when required by sales strategy. Support sales strategy when targeting new customers in presenting Flowserve Services and Solutions Engineering capabilities, products and success stories. Support sales calls to attend, present and detail key points in technical offerings during site discussions with end-users. Leads root-cause analysis campaign at site - when required - and works in close collaboration with engineering specialists and sales teams to define the path forward, action plan and commercial strategy. Participates in the evaluation of technical feasibility and minimizes technical risks in our solution proposals, backed up by engineering specialists. Periodically develop presentation materials used for internal and external promotion of Services and Solutions Engineering products, case studies, whether during internal events or at external industry events (technical forum, seminar) Assist sales and operational teams to assess their training needs; develop new or use existing training material to help raise technical competency across the assigned areas and possibly in the whole region. Requirements: Bachelor of Science Engineering degree or equivalent and/or minimum 5 years related experience. Experience in either pump or rotating equipment design Technical sales experience Advanced knowledge of English is mandatory. Good knowledge of Arabic is welcome. Driving license and good driver experience. Willingness to travel on business app. 50 % of the time. Able to manage multiple projects simultaneously. Computer Assisted Design / 3-dimensional design and modeling systems. Report writing and technical memos. Effective communication and interpersonal skills. Basic project management skills. Accountability and execution for completing work timely and to specifications. Continuous Improvement Process (CIP) participation. Extra benefits: Commuting Allowance UAE and Qatar Housing Allowance Health Insurance Req ID : R-7620 Job Family Group : Engineering Job Family : EN Engineering EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.