When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security and efficiency in cash circulation. Our 170 years of experience – combined with new, digital solutions – makes us the world market leader in Advanced Currency Management. As part of the G+D Group, we offer a wide range of development opportunities in an international, family-owned company, with more than 12,600 employees worldwide. We are convinced that the key to success is in the diversity of our employees. That’s why it depends on you personally – let’s shape the future of currencies together! Scope and Purpose: Keeping the system availability as per the SLA Providing full site support Technical Skills: Hand skills is a must. Hands on experience with using the tools and measurement instruments Following the operation and service manuals Scope and Purpose: Keeping the system availability as per the SLA Providing full site support Technical Skills: Hand skills is a must. Hands on experience with using the tools and measurement instruments Following the operation and service manuals Hands on experience with electromechanical systems. One can be more oriented in one aspect but shall be willing to comprehend the other. Electrical – Electronics: Electrical and electronic basic theory is a must Using measuring instruments like AVO meter Dealing with high and low voltage circuits Troubleshooting electronic PCB as a black box of inputs, outputs, status indicators Using electronics interfaces like serial communication, CAN bus, Profinet Interpreting and comprehending the wiring diagrams Electronic components like sensors, proximities, drivers, servo motors. Familiar with PLC systems. Preferred if familiar with SIEMENS S7 and SEW drivers Familiar with automation systems. Preferred if dealt with automated systems like AGV, ROV, or drones. Software backup and upgrade Mechanical: Basic mechanical principles is a must Dealing with sophisticated mechanical components, assembling and disassembling interconnected parts Ability to handle, provide, and operate the needed tools for erecting and assembling huge mechanical systems (trolley chain hoist, electrical chain hoist) Fine tuning and adjustment using tension meter, torque wrench. Interpreting mechanical drawing. Comprehending pneumatic air control valves Preferred if experienced with pneumatic systems, positive and negative air pressures, compressors. Basic hydraulic systems principles. Capable of dealing with conveyors, rollers, pulleys, belts, tensions, mechanical joints, bearings. Analytical thinking. Attention to details. Ability to comprehend different installation materials Key Result Areas & Responsibilities Ensuring all time normal operation of the designated system at the customer premises Troubleshooting and maintenance (PM/CM) of the designated system. Following the routine schedule of repairing. Capable of performing the installation and commissioning To test, measure, align, and calibrate the designated system Documenting the onsite performance is a must. Following the reporting scheme. Providing a detailed feedback to the seniors. Transparent reporting to the service desk Research and determine the reusability of parts in accordance with the published guidelines Dealing with the spare parts inventory, availability, and ordering. Managing spare parts cycle times. Testing the system performance and demonstrates the operation and servicing to the customer Analyze customer complaints to diagnose a system fault Capable of Upgrading, retrofitting, or modification for the onsite system Keeping up to date on administrative responsibilities Keeping the line manager regularly updated regarding status of assigned jobs and customer concerns Qualifications Bachelor degree in any of the following disciplines: Electrical Engineering “Electronics, Control, Automation, Communication, Computer” Mechanical Engineering “Robotics, Mechatronics, Industrial Automation, internal combustion engines, heavy equipment-machinery”. Or any equivalent discipline and degree Minimum 3 years of experience as a full time field service engineer. Fluency in English language is a must Resourceful and able to work independently Quick response and fast acting. Ability to work in a fast paced environment. Ability to adapt to changing circumstances. Ethical and trustworthy Proficient level of computer skills including MS Outlook, Word, Excel, PowerPoint. Contact HR Team Dubai careers-dxb@gi-de.com Job offer Job Details Job Title Field Hardware Service Engineer - Angola Business Sector Giesecke+Devrient Currency Technology FZE B1 Dubai Digital Park Dubai Silicon Oasis Requisition ID 22540 Location Dubai, AE Career level Experienced and Graduates Job Type Fulltime Contact HR Team Dubai careers-dxb@gi-de.com