Key Responsibilities:
· Oversee and manage the day-to-day operations of the security and housekeeping departments across all supermarket and hypermarket locations, as well as company-owned accommodations.
· Negotiate and finalize contracts with service providers for security, housekeeping, and staff transportation services, ensuring cost-effectiveness and quality of service.
· Liaise with the legal department for the preparation and review of service contracts for security and housekeeping to ensure compliance with legal and company standards.
· Directly manage and supervise all security in-charges across the stores and accommodations, ensuring effective communication and coordination.
· Conduct regular audits and inspections in stores and accommodations to assess and ensure the smooth functioning of the security and housekeeping departments.
· Develop and implement policies and procedures for the efficient operation of the facility department, aligned with organizational goals and compliance requirements.
· Collaborate with the compliance manager to ensure adherence to health, safety, and environmental regulations.
· Address and resolve any issues related to facility services, including emergency response and crisis management.
· Lead, train, and evaluate staff within the department to promote a high-performance culture.