Jobs in Dubai - Jobs Details

Apply Now

Tech savvy with knowledge of relevant computer programs and telephone equipment.
Excellent leadership qualities.
Organizational skills and attention to detail.
Excellent negotiation and problem-solving skills.
Strong verbal and written communication skills.
Ability to remain calm and respectful under pressure.
Manages and oversees the team of sales agents.
Motivates and supports agents through feedback and communication.
Measures and monitors KPI’s.
Assists with taking agents’ calls if they can’t handle the workload.
Improves quality of results by recommending changes.
Provides product/sales information by answering questions and offering assistance.
Keep track of employee attendance, breaks and make sure work procedures are complied with.
Prepares monthly and annual performance reports.
Creates targets and goals for improvement.
Familiarity with quality assurance and data analysis software.

Posted By GFWS Technologies

The largest job portal in the Middle East
Apply now