We are seeking a world-class Retail Excellence Trainer to join our team and help us create the ultimate luxury fragrance experience for our customers. As our Retail Excellence Trainer, you will play a pivotal role in developing and delivering training programs that equip our perfume retail salesmen with the skills and knowledge they need to provide our esteemed clientele with an exceptional shopping experience.
Collaborating closely with our sales and marketing teams, you will be responsible for the design and implementation of comprehensive training programs that encompass:
1.Product Knowledge: Immerse our salesmen in the opulent world of our fragrances, providing them with a deep understanding of the ingredients, notes, and unparalleled selling points that define our products ranges.
2.Sales Techniques: Elevate the art of sales with consultative selling techniques, teaching our salesmen how to craft personalized experiences that resonate with our esteemed customers. Guide them in the creation of authentic connections that mirror the artistry of our fragrances.
3.Customer Service and Delight: Instill in our team the values of going beyond the ordinary, ensuring that every customer receives a service that is nothing short of extraordinary. Foster a commitment to indulging our customers in an unforgettable shopping experience, mirroring the luxury of our brand.
4.Brand Excellence: Cultivate in our sales force the ability to represent our brand with the utmost confidence and professionalism. Equip them with the knowledge and skills to convey our unique value proposition to our customers, creating a sense of luxury at every interaction.
5.Continuous Development: As a master of the trade, design and craft training programs that are as informative as they are inspiring. Weave in the threads of luxury into every training session, imparting the essence of opulence that characterizes our fragrances.
6.Standards for Sales Excellence: Elevate our salesmanship to an art form by developing a Sales Excellence book of knowledge. This opulent manual will serve as a beacon for our salesmen, guiding them in the pursuit of perfection and mastery in the world of luxury fragrances.
The ideal candidate will be a passionate and seasoned luxury sales trainer with an in-depth understanding of the fragrance industry. You will excel as an engaging and effective communicator, capable of developing and delivering training programs that inform and inspire. Additionally, you will be a team player and strategic thinker, with a proven track record of success in devising and executing sales training programs.