Job Description
Lead the end-to-end delivery of technical projects for utility clients, focusing on data migrations, system upgrades, schema conversions, and technical integrations.
- Coordinate requirements gathering sessions and technical workshops, working closely with customer stakeholders to elicit, document, and validate business and technical needs.
- Oversee the planning, design, and execution of technical implementations, ensuring solutions meet quality standards, compliance needs, and project objectives.
- Serve as the primary point of contact with customer technical teams, providing regular updates on progress, deliverables, and technical challenges.
- Develop and maintain detailed project plans (including resource, schedule, scope, risk, and cost management) in accordance with PMI standards.
- Manage and escalate project risks, issues, and change requests related to data quality, migration schedules, and technical compatibility.
- Closely coordinate with developers, solution architects, QA, and vendors to align implementation activities and manage technical dependencies.
- Facilitate user acceptance testing (UAT), cutover planning, and post-implementation support for technical deliverables.
- Ensure timely and accurate technical documentation, project reporting, and effective communication with both technical and business stakeholders.
- Support pre-sales activities and contribute technical expertise in client proposals, workshops, and solution demonstrations.
- Drive continuous improvement of project management processes and tools, sharing technical learnings across the team and organization.
