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Certified Translator & Client Support Associate

Glocal Immigration Consulting

Location: Amman, Jordan (Beside the University of Jordan)

Working Hours:

Sunday to Wednesday: 9:30 AM – 4:30 PM

Thursday: 9:30 AM – 2:00 PM

Friday & Saturday: Off

About Glocal Immigration

Glocal Immigration is a Canadian-regulated immigration and education consulting firm (led by Regulated Canadian Immigration Consultant RCIC #R532895) licensed by CICC and authorized by IRCC headquartered in Calgary, Canada, with expanding offices across the Middle East and opening a small branch in Jordan. We assist clients in pursuing immigration, study, and visit opportunities to Canada and other countries. Our firm specializes in professional immigration and visa consulting, study permit processing, and global student recruitment, and proudly partners with leading universities and colleges worldwide.

Position Overview

We are seeking a Junior Certified Translator & Client Support Associate to join our new branch office in Amman. This is a full-time, onsite position (not remote and not work-from-home). The successful candidate must be able to commute daily to the office and work from our Amman branch during official working hours.

This role combines professional translation, front-desk client service, and office support. The successful candidate will play a vital role in handling the office, welcoming clients, translating documents, and supporting the team.

Important Compliance Note:

This position is strictly a support and administrative role. The successful candidate must not provide immigration or visa advice under any circumstances. All immigration and visa advice, assessments, and representations are exclusively provided by licensed immigration consultants or lawyers.

Key Responsibilities

• Translate client documents (Arabic ↔ English and English ↔ Arabic) with accuracy and professionalism.
• Assist the RCIC and office team during client meetings and consultations.
• Greet and welcome walk-in clients, ensuring a friendly and professional atmosphere.
• Provide general information only to clients about immigration, study, and visit visa programs to Canada and other countries, strictly without giving any advice.
• Maintain confidentiality and compliance with immigration document-handling procedures.
• Occasionally assist with marketing materials or website content translations.
• No visa or immigration processing is required, as the Office Manager’s role does not include processing applications, and all files are handled by the processing team and the Immigration Consultant.

Qualifications & Requirements

The candidate must meet one of the following criteria:

• Be a Certified / Licensed Translator authorized to issue stamped translations, OR
• Hold a Bachelor’s degree in Translation (English ↔ Arabic) or a closely related field.

In addition:

• Minimum 6 months of proven translation experience.
• Excellent written and spoken English and Arabic.
• Friendly, professional, and client-centric personality.
• Strong interpersonal and communication skills.
• Professional appearance and customer-oriented attitude.
• Ability to multitask and work effectively in a fast-paced office environment.
• Previous experience in immigration, education, or client services is an asset.
• Preference will be given to candidates residing near the University of Jordan.
• Must be able to work onsite and commute daily to the office.

Compensation & Benefits

• Basic monthly salary (based on experience and qualifications).
• Attractive and lucrative commission structure
• Professional training and mentorship by a licensed Canadian Immigration Consultant (RCIC).
• Career growth opportunities within our expanding regional offices.

If you are interested in applying, please apply to this job post directly or send your CV/resume to making sure to:

• Mention the job title in the email subject line, and
• Clearly state your expected basic salary in addition to our lucrative commissions

We thank all applicants for their interest in joining Glocal Immigration. While we sincerely appreciate every application received, only shortlisted candidates will be contacted for an interview.