Job Description
Location: Dubai, UAE
Company: Majama Foods DMCC
Reports To: Founder
Role Summary
The Food Safety Officer is the guardian of Majama’s product integrity.
This role exists to protect:
- Consumer trust
- Brand equity
- Regulatory standing
- International expansion readiness
Majama is building a premium plant-based frozen dessert brand with global ambitions. Our food safety systems must meet UAE, GCC, EU, UK, and US export standards, not just local compliance minimums.
This is not a checklist role. This is a brand protection role.
If this is of interest to you, please send your CV to Responsibilities1. Regulatory Compliance & Authority Liaison
- Ensure full compliance with:
- Dubai Municipality Food Code
- HACCP requirements
- ISO 22000 / FSSC 22000 standards
- GCC & export market requirements
- Manage inspections and audits
- Act as primary liaison with regulatory authorities
- Ensure trade license and product registrations remain current
2. Food Safety Systems & Documentation
- Develop, implement, and maintain:
- HACCP plans
- SOPs
- CCP monitoring systems
- Traceability protocols
- Maintain batch coding and recall readiness systems
- Oversee allergen management and labeling compliance
- Ensure document control meets international audit standards
3. Ice Cream & Frozen Dessert Manufacturing Oversight
- Monitor and validate:
- Pasteurization logs
- Homogenization parameters
- Batch & continuous freezer operations
- Overrun control
- Hardening tunnel / blast freezing processes
- Storage temperature logs
- Cold chain compliance
- Ensure mix handling procedures prevent microbial growth risk
- Validate shelf-life studies and stability testing
- Prevent texture degradation and freezer burn through process control
- Conduct regular factory inspections and hygiene audits
- Implement corrective and preventive action plans
4. Supplier & Raw Material Compliance
- Approve and audit ingredient suppliers
- Maintain Certificates of Analysis (COA) records
- Ensure plant-based ingredient sourcing meets allergen and labeling regulations
- Validate raw material traceability and expiry management
5. Training & Food Safety Culture
- Conduct food safety training for:
- Production staff
- Warehouse teams
- Store teams (if applicable)
- Embed food safety as a proactive culture — not just documentation
6. Incident & Recall Management
- Lead investigation of non-conformities
- Design and execute mock recall simulations
- Ensure recall readiness within 4 hours
- Protect brand reputation in any incident scenario
Qualifications
- Bachelor’s degree in Food Science, Microbiology, or related field
- HACCP certification (mandatory)
- Dubai Municipality Food Safety certification (mandatory)
- Minimum 3–5 years experience in an ice cream or frozen dessert manufacturing facility (mandatory)
- Direct hands-on experience with:
- Pasteurization systems
- Homogenization processes
- Batch or continuous freezers
- Hardening tunnels / blast freezers
- Cold-chain management systems
- Overrun measurement and control
- Experience in dairy and/or plant-based frozen dessert production
- Experience working in ISO 22000 or FSSC 22000 certified facility preferred
- Knowledge of EU, US, or GCC export compliance standards preferred
Job Type: Full-time
Pay: AED4,000.00 - AED6,000.00 per month
